John Apollo Email & Phone Number

Greater New York City Area

Experienced Product professional with expertise in Accounts Receivable Product Development and Management, Capability Development and Technology Implementations. Experienced leading all phases of product life cycle from ideation to launch leveraging scaled agile methodologies. Hands on problem solver with proven track record of driving results amidst challenges. Adept at leading large teams and influencing across all levels.

New York

Developed a global strategic analytics & reporting strategy while providing on-going execution oversight and management of all Analytics capabilities development. Created business initiatives leveraging Big Data analytics to provide highly valuable cross partner relevant data for effective targeting, segmentation, reporting, and differentiated performance based marketing.

New York

Delivered differentiated customer value in the premium travel business by implementing disruptive digital & social experiences. Specifically created and executed the business strategy to leverage the collective insights of premium customers, partners, and employees to enrich the lifestyle, destination and travel experience of card members.

New York

Standardized business process execution across 24 international markets by creating, and implementing an overall international Travel & Concierge Servicing CRM platform, and e-commerce travel website. Specific focus was delivered to achieve international process standardization, improved overall customer experience, and enhanced operational processes. Digital online growth, and significant improvements in overall net promotor scores were achieved as a result of these initiatives.

Ft. Lauderdale, Fl

Managed staff, budget, development, design and integration of software and hardware systems for 130 global operations and administrative centers for 80,000 employees worldwide. P&L responsibility for $7-$10 million-dollar departmental budget. Oversaw IT development and operational resources working with internal staff, outsourced providers and vendors to deliver development projects.