John Athanasiou

John Athanasiou Email and Phone Number

Information Technology Technician at Byte Computer S.A. @ Byte Computer S.A.
athens, attiki, greece
John Athanasiou's Location
Greece, Greece
About John Athanasiou

1st Level Support Engineer with working experience providing outstanding first line support , collaborating as external partner with some of the biggest companies in telecommunications (Wind), banking (Piraeus Bank, Alpha Bank),Hellenic Post (ELTA) and pharmaceuticals (Bayer Hellas). Confident dealing with people at different levels in the company and able to align organizational systems and build long-standing, collaborative relationships with different internal and external stakeholders.

John Athanasiou's Current Company Details
Byte Computer S.A.

Byte Computer S.A.

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Information Technology Technician at Byte Computer S.A.
athens, attiki, greece
Website:
byte.gr
Employees:
124
John Athanasiou Work Experience Details
  • Byte Computer S.A.
    Information Technology Technician
    Byte Computer S.A. Jun 2018 - Present
    Athens, Attiki, Greece
    I work as an external partner (IT Outsourcing) supporting other companies, i.e. Bayer Hellas.
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  • Bayer
    Information Technology Help Desk Technician
    Bayer Jun 2018 - Present
    Athens, Attiki, Greece
    • IT support of the local IT Service Desk. Quality control of IT daily business activities.• IT equipment management.• Participate in global and local IT projects of Bayer.• Problem resolving in cooperation with the ERP Manager and Bayer support-units (local, regional and global).• Perform user trainings in applications and hardware usage.• 2nd level support for the in-house business applications, i.e. LSDP, QlikView.• Qualtrics Surveys Development and Data Analysis/Reporting.• Assist in business application projects: Relocation, Installation, Configuration and Documentation.
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  • Wind Hellas
    1St Level Support Engineer
    Wind Hellas May 2015 - Aug 2017
    Greece
    I worked as an external partner (IT Outsourcing) with the internal IT Support staff.• Provided 1st line technical support, by answering support queries via Service Desk, phone,remoteaccess, and email.• Managed troubleshooting Microsoft Windows operating systems and applications.• Diagnosed and resolved PC hardware end-user issues.• Configured and managed backup and restoring procedures.• Installation, Maintenance, Update and Support Hardware and Software.• Email configuration and installation of company applications on mobile devices.• Configuring and troobleshooting company applications such as SAP, ALMA, Passport, Siebel etc.• VDI(Citrix) Support.• Management of IT equipment.
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  • Netpoint S.A.
    1St Level Support Engineer - Field Engineer
    Netpoint S.A. Dec 2009 - Aug 2017
    Greece
    Worked as engineer at different possitions due to the multiple projects run by the company.
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  • Netpoint S.A.
    Service Technician
    Netpoint S.A. Oct 2011 - Jan 2012
    Greece
    Diagnosing/resolving laptop and desktop hardware or software issues.Diagnostic tests and repair on mobile devices, printers and scanners.
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  • Netpoint S.A.
    Software And Hardware Engineer - Management Of It Equipment Warehouse
    Netpoint S.A. Apr 2010 - Sep 2011
    Greece
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  • Netpoint S.A.
    Scanners Engineer
    Netpoint S.A. Dec 2009 - Mar 2010
    Greece
    Diagnostic and resolving Fujitsu Scanner hardware issues.
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  • Piraeus Bank
    Field Service Technician
    Piraeus Bank Oct 2013 - Apr 2015
    Greece
    The role involved• Installation and customization the computer hardware and software of Piraeus Stores and users.• Diagnosed and resolved PC hardware end-user issues.• Diagnosed and resolved printer, scanner issues.• Update software.• Matrix installations.• Cabling and patching when needed.• Installing company programms.• Worked at various projects (Upgrade from Win 7/xp to Win 8.1, etc.)
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  • Wind Hellas
    Field Service Technician
    Wind Hellas Feb 2012 - Sep 2013
    Greece
    The role involved• Installation and customization the computer hardware and software of Wind Stores and users.• Registration of the electronic, telephone and network equipment of Wind.• Diagnosed and resolved PC hardware end-user issues.• Update software
    View

John Athanasiou Education Details

  • Institute Of Vocational Studies
    Institute Of Vocational Studies
    Medical Informatics Technician
  • Institute Of Vocational Studies
    Institute Of Vocational Studies
    Computer Software Engineering
  • Technological High School
    Technological High School
    Software And Network Engineer
  • Technological High School
    Technological High School
    Software And Network Engineer.

Frequently Asked Questions about John Athanasiou

What company does John Athanasiou work for?

John Athanasiou works for Byte Computer S.a.

What is John Athanasiou's role at the current company?

John Athanasiou's current role is Information Technology Technician at Byte Computer S.A..

What schools did John Athanasiou attend?

John Athanasiou attended Institute Of Vocational Studies, Institute Of Vocational Studies, Technological High School, Technological High School.

Who are John Athanasiou's colleagues?

John Athanasiou's colleagues are Mpla Para, Georgia Tzerro, Vasileios Mitropoulos, Theodore Milionis, Michael Deiktakis, Alexandros Ioannidis, Nikolaos Baltoumas.

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