Austin Moore Email & Phone Number

Atlanta, Georgia, United States

As a Salesforce Consultant within managed services, I lead two large-scale B2B Salesforce projects, overseeing all technical aspects and ensuring ongoing alignment with client business objectives. I specialize in building long-term client relationships, providing continuous support, and delivering tailored Salesforce solutions that evolve with their needs. My role involves managing project enhancements, coordinating with cross-functional teams, and optimizing Salesforce features such as Sales Cloud, Service Cloud, Experience Cloud, and Commerce Cloud to ensure clients maximize the value of their Salesforce investment.

Atlanta, Georgia, United States

- Directed managed service projects across diverse business sectors, ensuring end-to-end project lifecycle management through efficient utilization of Jira- Provided strategic Salesforce consulting services, advised clients on best practices, custom solutions, and optimization strategies tailored to their specific business needs- Conducted testing, including unit testing, and user acceptance testing, to validate system functionality and identify areas for improvement in projects spanning sectors- Supported a B2B Salesforce project, applying expertise to address specific requirements and enhance overall system functionality- Crafted dashboards for sales analytics, enhancing data visibility and contributing to Salesforce adoption initiatives

Atlanta, Georgia, United States

Jacksonville, Florida, United States

Refined a Manufacturing simulation model to become accessible for all engineers in the supply chain to utilize the model to increase efficiency and effectiveness of the manufacturing lines. Examined and learned the manufacturing lines firsthand end to end, aiding the optimization and rollout of simulation model.

Jacksonville, Florida, United States

Collaborated and benchmarked to utilize an activity-based model to determine allocation of all headcount resources in Johnson & Johnson Vision Care Engineering & Supply Chain. Attained Johnson & Johnson’s Inspire Shape Award for work and knowledge of headcount project from management. Oversaw and investigated data used and inserted into the model, resulting in retaining talent so the company was adequately resourced to complete critical company projects. Communicated cross-functionally and collaborated with all departments within supply chain at multiple Johnson & Johnson sites to compile and discover insights within data. Showcased data results to leaders at the Vice President level.

Master Of Science - Ms, Business Analytics

Bachelor Of Business Administration - Bba, Management Information Systems, Data Analytics, 3.6