John Craft Email & Phone Number

Seattle, WA, US

Seattle

- Researched and assessed strategic objectives of integrating research applications into Thomson Reuters' legal research application, Westlaw.- Established essential metrics and KPIs to track user adoption and satisfaction, highlighted by a 20% boost in user engagement in the initial quarter.- Strategized and executed a detailed integration plan, mapping.

I drove the effort to migrate our entire corpus of content to digital subscriptions and create new web and mobile apps to boost retention, revenue, and market share.During my tenure:- Collaborated with executive team to define long-term strategy and drive recurring revenue growth across the organization.- Owned all product roadmaps, prioritizing features.

- Guided product and engineering teams in successfully transitioning all content to XML and NoSQL data storage, lowering content update costs by over 75%.- Orchestrated the migration of legacy financial systems to NetSuite as the company grew and required larger transaction scale.- Introduced CI/CD processes across all software projects, increasing.

- Architected and built SaaS research applications for litigation firms, streamlining tracking, analysis, and summarization of appellate and Supreme Court opinions.- Planed and implemented content update system that scaled as new teams were added to digital product offerings.

- Automated publishing processes through VBA, VBScript, JScript, and FrameScript.- Designed and coded CD-ROM-based research applications for attorneys.