AeroLeads people directory · profile
John Benson Email & Phone Number
Lead Contact Center Consultant and Telephony Engineer
at
Swampfox Technologies
1 work email found
@swampfoxinc.com
2 phones found area 301
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Lead Contact Center Consultant and Telephony Engineer
Location
Hanover, Pennsylvania, United States
Company size
Who is John Benson? Overview
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Quick answer
John Benson is listed as Lead Contact Center Consultant and Telephony Engineer at Swampfox Technologies, a company with 67 employees, based in Hanover, Pennsylvania, United States. AeroLeads shows a work email signal at swampfoxinc.com, phone signal with area code 301, and a matched LinkedIn profile for John Benson.
John Benson previously worked as Lead Contact Center Consultant / Telephony Engineer at Swampfox Technologies and Lead Voice Communications Engineer at Magellan Health Services.
Company email context
Email format at Swampfox Technologies
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{first}.{last}@swampfoxinc.com
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AeroLeads found 1 current-domain work email signal for John Benson. Compare company email patterns before reaching out.
Profile bio
About John Benson
As the Lead Contact Center Consultant at Swampfox Technologies, my expertise in Avaya telephony systems has been pivotal in enhancing call center functionalities for diverse clientele. With a strong foundation in analytical skills and problem-solving, I have successfully implemented advanced features, intelligent routing, and callback applications that align with business strategies.
Listed skills include Call Centers, Telecommunications, Vendor Management, Customer Satisfaction, and 12 others.
Current workplace
John Benson's current company
Company context helps verify the profile and gives searchers a useful next step.
Swampfox Technologies
6 roles · 30 years
John Benson work experience
A career timeline built from the work history available for this profile.
Lead Contact Center Consultant / Telephony Engineer
CurrentEngage with customers to gather business requirements to review call center technologies supporting their business goals and strategies. Implement advanced Avaya call center features, callback and intelligent routing applications. Responsible for root cause analysis and developing processes to overcome barriers. Serve as a technical lead and mentor for.
Dec 2018 - Present
Lead Voice Communications Engineer
Support for a health care company in a multi tenant single Communications Manager environment comprising 8,000 voice endpoints with 1,200 call center agents. Design, deploy and support call center applications using Avaya ACD features, including integration with Voice Portal/Experience Portal in a CTI environment. Support multiple DS3 and SIP transport.
Oct 2012 - Nov 2018
Telecommunications Engineer
Supported Avaya Communication Manager Systems, CMS, Work Force Management, voice recording and voicemail for offices and call centers in 11 US locations and 1 in London, England. Plan and manage transport services, SONET (OC-3), SIP, T1/T3. Manage equipment maintenance contracts and voice & data agreements. Budget and Telecom Expense Management.
2002 - Oct 2012
Call Center Consultant
Consulted with Fortune 500 customers to gather business requirements and implement appropriate Avaya call center features. Created new or analyzed and modified existing call center design. Managed and programmed all stages of the new implementation. Trained customers how to use Avaya call center tools. Delivered complete sets of documentation to the.
1998 - 2002
~4 yrs
Senior Telecommunications Analyst
Administered and maintained an Avaya PBX supporting a health and fitness company with call center operations including customer service, collections, telemarketing and membership renewals. Developed and managed call center design in accordance with business needs. Provided daily, weekly and monthly reports consisting of CMS data and AT&T network data..
1996 - 1998
~2 yrs
Team & coworkers
Colleagues at Swampfox Technologies
Other employees you can reach at swampfoxinc.com. View company contacts for 67 employees →
BC
Brendan Caluneo
Colleague at Swampfox Technologies
Columbia, South Carolina, United States, United States
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KG
Kashish Gulati
Colleague at Swampfox Technologies
Bengaluru, Karnataka, India, India
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RD
Robert Dixon
Colleague at Swampfox Technologies
Lexington County, South Carolina, United States, United States
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PC
Paul Clements
Colleague at Swampfox Technologies
Lexington, South Carolina, United States, United States
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KF
Kevin Freeman
Colleague at Swampfox Technologies
San Ramon, California, United States, United States
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BW
Brad Wilhelm
Colleague at Swampfox Technologies
Orlando, Florida, United States, United States
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GR
Gary Rayman
Colleague at Swampfox Technologies
Darlington, South Carolina, United States, United States
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SR
Shannon Reed
Colleague at Swampfox Technologies
Columbia, South Carolina, United States, United States
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AC
Alaina Cooper
Colleague at Swampfox Technologies
Savannah, Georgia, United States, United States
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SL
Steven Lee
Colleague at Swampfox Technologies
Leesville, South Carolina, United States, United States
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Brendan Caluneo
Colleague at Swampfox Technologies
Columbia, South Carolina, United States, United States
View →
KG
Kashish Gulati
Colleague at Swampfox Technologies
Bengaluru, Karnataka, India, India
View →
RD
Robert Dixon
Colleague at Swampfox Technologies
Lexington County, South Carolina, United States, United States
View →
PC
Paul Clements
Colleague at Swampfox Technologies
Lexington, South Carolina, United States, United States
View →
KF
Kevin Freeman
Colleague at Swampfox Technologies
San Ramon, California, United States, United States
View →
BW
Brad Wilhelm
Colleague at Swampfox Technologies
Orlando, Florida, United States, United States
View →
GR
Gary Rayman
Colleague at Swampfox Technologies
Darlington, South Carolina, United States, United States
View →
SR
Shannon Reed
Colleague at Swampfox Technologies
Columbia, South Carolina, United States, United States
View →
AC
Alaina Cooper
Colleague at Swampfox Technologies
Savannah, Georgia, United States, United States
View →
SL
Steven Lee
Colleague at Swampfox Technologies
Leesville, South Carolina, United States, United States
View →
FAQ
Frequently asked questions about John Benson
Quick answers generated from the profile data available on this page.
What company does John Benson work for?
John Benson works for Swampfox Technologies.
What is John Benson's role at Swampfox Technologies?
John Benson is listed as Lead Contact Center Consultant and Telephony Engineer at Swampfox Technologies.
What is John Benson's email address?
AeroLeads has found 1 work email signal at @swampfoxinc.com for John Benson at Swampfox Technologies.
What is John Benson's phone number?
AeroLeads has found 2 phone signal(s) with area code 301 for John Benson at Swampfox Technologies.
Where is John Benson based?
John Benson is based in Hanover, Pennsylvania, United States while working with Swampfox Technologies.
What companies has John Benson worked for?
John Benson has worked for Swampfox Technologies, Magellan Health Services, Carey International, Avaya, and Bally Total Fitness.
Who are John Benson's colleagues at Swampfox Technologies?
John Benson's colleagues at Swampfox Technologies include Brendan Caluneo, Kashish Gulati, Robert Dixon, Paul Clements, and Kevin Freeman.
How can I contact John Benson?
You can use AeroLeads to view verified contact signals for John Benson at Swampfox Technologies, including work email, phone, and LinkedIn data when available.
What skills is John Benson known for?
John Benson is listed with skills including Call Centers, Telecommunications, Vendor Management, Customer Satisfaction, Software Documentation, Voip, Troubleshooting, and Team Leadership.
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