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John C. Email & Phone Number

Supervisor Business Operations Analytics at Public Consulting Group
Location: Charlotte, North Carolina, United States 11 work roles 1 school
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Current company
Role
Supervisor Business Operations Analytics
Location
Charlotte, North Carolina, United States
Company size

Who is John C.? Overview

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John C. is listed as Supervisor Business Operations Analytics at Public Consulting Group, a with 2272 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for John C..

John C. previously worked as Business Operations Analyst at Public Consulting Group and Senior QA Analyst - US Sports at Perform Group. John C. holds Bachelor Of Science (B.S.), Sport And Entertainment Management from University Of South Carolina-Columbia.

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Public Consulting Group

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About John C.

Innovative, project-driven business analyst focused on continuous process improvement in the areas of product development and management, user experience, and data analysis. Proficient in analyzing and providing insight on complex data to drive business goals, product improvements, and enhanced user/customer experiences. Extensive experience managing multiple spreadsheets with large data sets, requiring a high proficiency in Excel, other MS software, and machine-learning (AI) technology. Team leader and mentor with success developing and conducting training on products, software, processes, and procedures. Well-versed in risk analysis, data governance, quality assurance, and data management. Skilled in identifying areas of improvement as well as establishing change management strategies, improvement initiatives, and KPIs to improve processes.

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John C.'s current company

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Public Consulting Group
Public Consulting Group
Supervisor Business Operations Analytics
boston, massachusetts, united states
Employees
2272
AeroLeads page
11 roles

John C. work experience

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Senior Qa Analyst - Us Sports

Perform Group

Charlotte, Nc

Collected and analyzed statistical data of live sports games from the NFL, NHL, MLB, NBA, and NCAAFB/BB by leveraging in-depth analysis with artificial intelligence (AI) technology to generate insights, which are utilized by sports media and broadcasters, technology companies, sportsbooks, teams and leagues, and fantasy providers. Oversaw the company’s Charlotte and Portugal hubs. Reviewed data for accuracy and inconsistencies and provided objective feedback to Data Operations teams; worked with Business Development to provide feedback for strengths, weaknesses, and potential new products. Participated in weekly sprint review meetings with Developers to remain up to date on software improvements. Created monthly QA reports for company-wide distribution as well as specific reports for each hub. Oversaw and conducted vetting for final data, vetting a total of 5,335 games for 2018 across 4 major US sports Improved user experience year over year by identifying and establishing new product features and improvements Increased the accuracy of game insights by developing the company’s first-ever KPIs and automating the softwarebased on findings, resulting in a 25% decrease in data errors for football games and a 50% decrease for baseball Improved efficiency and depth of review by continuously reviewing and improving current practices and processes Identified and established new data points, resulting in a significant increase in data collection and insights Consistently met or exceeded all KPIs and deadlines for monthly QA reports Created SOPs for NFL, MLB, NHL, and NBA QA processes and updated documents as software was changed or updated Provided recommendation reports to Data Operations before the start of each season to help with training Participated in UAT for NFL learning academy and beta testing for US Sports-related software Trained and advised new hire QA Analysts on US Sports software and QA processes; delegated tasks as needed

Jul 2018 - Nov 2019

Qa Analyst

Perform Group

Charlotte, North Carolina

Oct 2016 - Jul 2018

U.S. Operations Assistant

Perform Group

Charlotte, North Carolina

Managed a team of 40+ Data Editors to ensure the accurate and efficient collection of live sports data into custom CMS; interviewed, trained, and scheduled entire team. Planned live coverage for scheduled games across MLB, NFL, NBA, NHL, NCAAFB, and NCAABB. Developed a training program for the company’s software, improving training and effectively trained 40 new hires,enabling them to fulfill their job requirements and successfully cover each of their assigned games Beta tested software used to collect live data and created training manuals for MLB, NFL, and NCAAFB Improved collection software by working closely with software developers to evaluate product development Reviewed collected data for accuracy and reliability in collaboration with the department and QA team Improved timing, accuracy, and reliability of live data by making improvements based on QA team feedback

Jun 2015 - Oct 2016

Data Editor

Perform Group

Charlotte, North Carolina

Apr 2015 - Jun 2015

Entertainment Intern

Charlotte, Nc

● Assist Entertainment Department in day to day operations and planning/preparation for games and events● Manage fan patrol team of 23 members, including scheduling, booking, payroll, and game day set-up/logistics● Submit purchase orders and track through payment process and delivery of shipments● Assist in various cheerleader photo shoots, including the first ever swimsuit calendar● Coordinate shipping and distribution of all calendar sales● Coordinate logistics and movement for field flags used during the National Anthem, including overseeing up to 260 PSL owners and flag holders on-field● Create articles and images published in the “Roar” Magazine and Game Day programs for cheerleaders, mascot and drumline● Maintain organization, composure, and focus in a fast-paced and high stress environment● Distribute weekly credentials and info packets to entertainment talent for home games● Assist in planning, logistics, and actions for pregame and halftime entertainment● Responsible for set-up and breakdown of Game Day needs for Entertainment, cheerleaders and drumline

Apr 2014 - Apr 2015

Gameday Event Staff

Philadelphia

Create a memorable fan experience in a safe, clean, and friendly environment. Provide a high level of customer service for patrons in the premium suites at Lincoln Financial Field.

Nov 2013 - Jan 2014

Community Relations And Alumni Outreach Intern

Kansas City Chiefs

Kansas City, Missouri Area

• Interact with various current members of the Chiefs organization to assist in the planning, organizing, and execution of player community appearances including, Community Kitchens, Touchdown Family Fest, and Huddle Time• Assist with Chiefs Alumni (Ambassadors) appearances, fundraisers, and other initiatives • Schedule, coordinate, and oversee practices, games, and special events on the Youth Football Field • Actively seek out Youth Football Leagues to attend Training Camp. Maintain a positive relationship with leagues.• Schedule, book, and oversee Youth Football League appearances in the Chiefs VIP Tent at Training Camp • Work with and maintain relationships with Coaches and Athletic Directors of Missouri and Kansas High Schools to construct the High School Wall of Fame, honoring high school state champions• Act as a representative for the Kansas City Chiefs with community groups, schools, and youth football leagues • Coordinate/respond to daily donation requests and player appearance requests

May 2013 - Aug 2013

Production Runner

• Organized statistics to be broadcasted on live television during the 2013 NFC Championship game in Atlanta, Georgia. Statistics were then made into graphics which were displayed during the game.• Communicate with producers, directors, and on-air talent from production trucks to film site• Organize transportation to and from TV compound for talent, producers, and directors• Distribute call sheets, run of show forms, weekend schedules, and other paperwork to production employees • Escort cameramen and talent to and from filming and on-air locations• Assist with the set-up, maintaining, and break down of TV compound before and after sporting events• Work closely with producers, directors, and live talent to complete all tasks assigned• Developed excellent communication skills in a fast paced, high stress environment

May 2009 - Jan 2013

Stadium Operations Intern

Columbia Blowfish

• Daily maintenance and cleaning of stadium grounds• Maintain and care for baseball field, responsible for cutting and watering grass• Direct players, umpires, and players’ families to specific locations throughout the stadium and inform the stadium’s General Manager upon their arrival• Manage the arrival and departure of spectators from parking, develop flow patterns to prevent congestion in parking lots after games• Manage money from spectator parking and compare to parking receipts for the stadium General Manager

May 2011 - Aug 2011
Team & coworkers

Colleagues at Public Consulting Group

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1 education record

John C. education

FAQ

Frequently asked questions about John C.

Quick answers generated from the profile data available on this page.

What company does John C. work for?

John C. works for Public Consulting Group.

What is John C.'s role at Public Consulting Group?

John C. is listed as Supervisor Business Operations Analytics at Public Consulting Group.

Where is John C. based?

John C. is based in Charlotte, North Carolina, United States while working with Public Consulting Group.

What companies has John C. worked for?

John C. has worked for Public Consulting Group, Perform Group, Carolina Panthers, Philadelphia Eagles, and Kansas City Chiefs.

Who are John C.'s colleagues at Public Consulting Group?

John C.'s colleagues at Public Consulting Group include Majesti Vinson, Cynthia Reber, Courtney Goslin, Daleena Wright, and Natalee Brockington.

How can I contact John C.?

You can use AeroLeads to view verified contact signals for John C. at Public Consulting Group, including work email, phone, and LinkedIn data when available.

What schools did John C. attend?

John C. holds Bachelor Of Science (B.S.), Sport And Entertainment Management from University Of South Carolina-Columbia.

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