Lead the Region's wholesale, sales, and share efforts while looking to maximize profitable growth.

Responsible for listening and making decisions driven by the customer's demand for quality services and products. Delivering the right products at the right time to meet consumer needs and demands. Responsible for achieving objectives related to Vehicle and Parts Sales, Wholesale, market share, and customer and dealer satisfaction for assigned dealerships. Facilitate and influence improvements in all areas. Addresses customer handling process breakdowns, problems and concerns, to assist the… Show more Responsible for listening and making decisions driven by the customer's demand for quality services and products. Delivering the right products at the right time to meet consumer needs and demands. Responsible for achieving objectives related to Vehicle and Parts Sales, Wholesale, market share, and customer and dealer satisfaction for assigned dealerships. Facilitate and influence improvements in all areas. Addresses customer handling process breakdowns, problems and concerns, to assist the dealer in improving the sales and service process, quality and productivity. Show less

Responsible for consulting with clients regarding operational enhancements and process improvements as they relate to mechanical and automated issues. Quantitatively and qualitatively analyze small- to medium-size businesses financially and operationally, determine the financial impact of ownership decision-making, corporate structure, business development, strategic planning, and alternative expansion strategies. Impart the knowledge and experience gained through ten plus years of senior… Show more Responsible for consulting with clients regarding operational enhancements and process improvements as they relate to mechanical and automated issues. Quantitatively and qualitatively analyze small- to medium-size businesses financially and operationally, determine the financial impact of ownership decision-making, corporate structure, business development, strategic planning, and alternative expansion strategies. Impart the knowledge and experience gained through ten plus years of senior management and business ownership to clients and key personnel within the clients’ business, to improve overall operations, bottom line performance, and profitability. Show less

Executed in dealer assessments for improvement across a wide area of the United States. Created a professional relationship with dealers and continued follow up with process-oriented goals. Helped to change the culture of underperforming dealers to improve their sales performance.

General Manager for Volkswagen

Day to day sales, finance, parts, and service. The list of responsibilities includes everything from financing opportunities on the front end, with vehicles and inventory being a key factor. Purchasing new and used vehicles. Advertising for service, and sales. Maintaining an award winning service department, as well as working with great managers who know what they are doing to make sure that everything is effectively run on the Service and Parts side.

Provide customers with a opportunity to purchase an ancillary product, attain financing, contract and fund deals. I was also responsible for implementing the Menu sales system in F&I. I was able to maintain levels of penetration that were above industry standards, as well as a financing range from subprime to prime.

customer relations, vehicle knowledge, paperwork on front end. I was also responsible for maintaining my own customer database as we were not using a CRM tool.