John Carmichael

John Carmichael Email and Phone Number

General Business Executive @ SAP Concur
Virginia, United States
John Carmichael's Location
Fairfax County, Virginia, United States, United States
About John Carmichael

Over the past 8 years I’ve helped hundreds of businesses solve common problems with reliable software solutions. Currently, I work with finance executives to structure and simplify their company’s spend management operations.SAP Concur is the most scalable, reliable, and widely used spend management platform accommodating the needs of small businesses and start ups all the way up to most of the Fortune 50 companies.I’m passionate about bringing value to small businesses with a goal-oriented approach to solving their problems and helping them run better.If you would like to have a conversation to see if we can help or if you have a question, I’m happy to connect: John.Carmichael@sap.com

John Carmichael's Current Company Details
SAP Concur

Sap Concur

View
General Business Executive
Virginia, United States
Website:
concur.com
Employees:
6701
John Carmichael Work Experience Details
  • Sap Concur
    General Business Executive
    Sap Concur
    Virginia, United States
  • Sap Concur
    Regional Account Executive
    Sap Concur Jan 2022 - Present
    Vienna, Virginia, United States
  • Cleargrowth Social
    Founder
    Cleargrowth Social Mar 2019 - Jan 2022
    Fairfax, Va
    ClearGrowth Social is a fluff-free business accelerator catered toward SMEs. At ClearGrowth, we understand that business owners need new leads, clients, and customers to justify spending their hard-earned revenue. We use our proven lead generation system of social media marketing, Facebook ads, and email automation to deliver data-driven results.
  • Mhelpdesk
    Senior Account Executive
    Mhelpdesk Jan 2017 - Mar 2019
    Fairfax, Va
    • Closed $1.2m in annualized recurring and service revenue FY '17 & '18• Worked closely with Vice President and CEO to implement training for the sales organization, resulting in greater customer interaction efficiency and a 40% increase in average service order size.• Identified retention opportunities, leading a successful retention program to improve customer satisfaction and increase sales • Partnered with Product and Engineering departments to optimize upcoming releases, providing… Show more • Closed $1.2m in annualized recurring and service revenue FY '17 & '18• Worked closely with Vice President and CEO to implement training for the sales organization, resulting in greater customer interaction efficiency and a 40% increase in average service order size.• Identified retention opportunities, leading a successful retention program to improve customer satisfaction and increase sales • Partnered with Product and Engineering departments to optimize upcoming releases, providing feedback and QA testing• President’s Club 2017,2018 Show less
  • Mhelpdesk
    Senior Customer Success Coach
    Mhelpdesk Feb 2015 - Dec 2016
    Fairfax, Va
    Working on a team environment to provide Proactive Customer Support• Communicate one on one with businesses to understand customer requirements, while finding creative solutions within the software to solve their pain points in work order management and scheduling.• On-Boarding and account management of Premium Service accounts• Pro-active outreach to service providers on a daily basis• Working closely with internal Product Team to provide customer feedback and work towards… Show more Working on a team environment to provide Proactive Customer Support• Communicate one on one with businesses to understand customer requirements, while finding creative solutions within the software to solve their pain points in work order management and scheduling.• On-Boarding and account management of Premium Service accounts• Pro-active outreach to service providers on a daily basis• Working closely with internal Product Team to provide customer feedback and work towards refining product features Show less
  • Cyclone Anaya'S
    Bartender
    Cyclone Anaya'S Oct 2013 - Dec 2015
    Fairfax, Va
    Collaborating with managers on a variety of duties including inventory and new employee training procedures.Constantly multi-tasking in a very high-pace work environment while delivering professional level customer service.Ensuring a hospitable and professional environment for guests
  • Red Robin
    Server
    Red Robin 2011 - Oct 2013
    Seven Corners, Va
    Extensive Customer Service training applicable beyond the restaurant industry. Responsible for opening and closing the restaurant.Training new employees under the Certified Team Leader program.Employee of the Month: December 2012
  • Washington Redskins
    Sales Representative
    Washington Redskins 2009 - 2011
    Mclean, Va
    Preforming managerial duties including opening and closing the store and training employees in customer service and cash register operation.Responsible for maintaining inventory spreadsheets as well as cash balancing spreadsheets, end of day sales figures, as well as depositing surplus cash at the end of the night.Creating power-points which were used to train seasonal employees.

John Carmichael Skills

Customer Service Economics International Development English Spanish Social Media Public Speaking Research Political Science Policy Analysis Microsoft Word Editing French Politics International Relations Powerpoint Microsoft Excel Teamwork Microsoft Office Sales Leadership Social Networking Time Management

John Carmichael Education Details

Frequently Asked Questions about John Carmichael

What company does John Carmichael work for?

John Carmichael works for Sap Concur

What is John Carmichael's role at the current company?

John Carmichael's current role is General Business Executive.

What is John Carmichael's email address?

John Carmichael's email address is jo****@****ail.com

What is John Carmichael's direct phone number?

John Carmichael's direct phone number is +170330*****

What schools did John Carmichael attend?

John Carmichael attended George Mason University, Marshall High School.

What are some of John Carmichael's interests?

John Carmichael has interest in Children, Independent Music, Education, Music, Creative People And Artists, Cities And Metro Areas, Music Industry.

What skills is John Carmichael known for?

John Carmichael has skills like Customer Service, Economics, International Development, English, Spanish, Social Media, Public Speaking, Research, Political Science, Policy Analysis, Microsoft Word, Editing.

Who are John Carmichael's colleagues?

John Carmichael's colleagues are Kris Escobedo-Modesto, Saran Raj G, Hosam Al-Khalayleh, Leslie Morante, Marwin Gherald V., Amy Piland, Shankar Raman.

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