John Carmichael Email & Phone Number

Virginia, United States

Vienna, Virginia, United States

Fairfax, Va

ClearGrowth Social is a fluff-free business accelerator catered toward SMEs. At ClearGrowth, we understand that business owners need new leads, clients, and customers to justify spending their hard-earned revenue. We use our proven lead generation system of social media marketing, Facebook ads, and email automation to deliver data-driven results.

Fairfax, Va

• Closed $1.2m in annualized recurring and service revenue FY '17 & '18• Worked closely with Vice President and CEO to implement training for the sales organization, resulting in greater customer interaction efficiency and a 40% increase in average service order size.• Identified retention opportunities, leading a successful retention program to improve customer satisfaction and increase sales • Partnered with Product and Engineering departments to optimize upcoming releases, providing… Show more • Closed $1.2m in annualized recurring and service revenue FY '17 & '18• Worked closely with Vice President and CEO to implement training for the sales organization, resulting in greater customer interaction efficiency and a 40% increase in average service order size.• Identified retention opportunities, leading a successful retention program to improve customer satisfaction and increase sales • Partnered with Product and Engineering departments to optimize upcoming releases, providing feedback and QA testing• President’s Club 2017,2018 Show less

Fairfax, Va

Working on a team environment to provide Proactive Customer Support• Communicate one on one with businesses to understand customer requirements, while finding creative solutions within the software to solve their pain points in work order management and scheduling.• On-Boarding and account management of Premium Service accounts• Pro-active outreach to service providers on a daily basis• Working closely with internal Product Team to provide customer feedback and work towards… Show more Working on a team environment to provide Proactive Customer Support• Communicate one on one with businesses to understand customer requirements, while finding creative solutions within the software to solve their pain points in work order management and scheduling.• On-Boarding and account management of Premium Service accounts• Pro-active outreach to service providers on a daily basis• Working closely with internal Product Team to provide customer feedback and work towards refining product features Show less

Fairfax, Va

Collaborating with managers on a variety of duties including inventory and new employee training procedures.Constantly multi-tasking in a very high-pace work environment while delivering professional level customer service.Ensuring a hospitable and professional environment for guests

Seven Corners, Va

Extensive Customer Service training applicable beyond the restaurant industry. Responsible for opening and closing the restaurant.Training new employees under the Certified Team Leader program.Employee of the Month: December 2012

Mclean, Va

Preforming managerial duties including opening and closing the store and training employees in customer service and cash register operation.Responsible for maintaining inventory spreadsheets as well as cash balancing spreadsheets, end of day sales figures, as well as depositing surplus cash at the end of the night.Creating power-points which were used to train seasonal employees.

Bachelor Of Arts (B.A.), International Relations And Affairs

Advanced Diploma

Activities and Societies: Association of Marketing: State runner up and two time national competitor in DECA.