John Lam Email & Phone Number

• Handled $7.3mm in delinquent loans, in coordination with the loss mitigation and legal teams, across all stages of foreclosures and bankruptcies
• Played an active role in communicating with outside foreclosure counsel and spearheaded biweekly conference calls with the company's preferred firm relationships
• Monitor and ensure bankruptcy filings are submitted within a timely manner and accounts meet compliance with bankruptcy regulations

• Evaluated and acted on retention and non-retention strategies on the company's 2nd mortgage portfolio, from guiding loan-level call campaigns to pinpointing assets for foreclosure referrals
• Trained and managed a team of revolving interns to perform initial credit report analysis and desktop property valuations

Entry-level position providing routine loan-level updates and analytical support for a $100mm portfolio of 2nd position mortgages

• Work-study position under the Rady finance and admin teams
• Performed various tasks ranging from preparing reimbursement forms, reconciling financial documents, and data entry into Excel spreadsheets
• Wrote Standard Operating Procedures detailing reconciliation guidelines for credit card payments and how to navigate Rady finance team's accounting software