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John Connell Email & Phone Number

IT Specialist at OCLI Vision with experience Kuberneties and python flask. at OCLI Vision
Location: United States, United States, United States 2 work roles
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Current company
Role
IT Specialist at OCLI Vision with experience Kuberneties and python flask.
Location
United States, United States, United States
Company size

Who is John Connell? Overview

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Quick answer

John Connell is listed as IT Specialist at OCLI Vision with experience Kuberneties and python flask. at OCLI Vision, a company with 186 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for John Connell.

John Connell previously worked as Information Technology Support Specialist at Ocli Vision and Help Desk Specialist at Globecomm Systems Inc..

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Email format at OCLI Vision

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OCLI Vision

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Profile bio

About John Connell

John Connell is a IT Specialist at OCLI Vision with experience Kuberneties and python flask. at OCLI Vision.

Current workplace

John Connell's current company

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OCLI Vision
Ocli Vision
IT Specialist at OCLI Vision with experience Kuberneties and python flask.
garden city, new york, united states
Website
Employees
186
AeroLeads page
2 roles

John Connell work experience

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Information Technology Support Specialist

Current

New York, United States

  • Provide level 1 and 2 support for all users (1400+ daily)
  • Triage ticket flow and follow up with assigned techs to get timely updates to end users
  • Coordinate any outage with level 3 support and appropriate venders or ISP.
  • Service, repair, and image PCs and laptops for deployment
  • Order necessary items to facilitate requests (toner, PC parts, wireless mice, new monitors, ect…)
  • Strong understanding of back end systems (active directory and GPOs, putty, o365, Hyper V)
Aug 2019 - Present

Help Desk Specialist

Huntington, New York, United States

  • Provide level 1 support for satellite customers, with focus on ensuring IT connectivity for vessels at sea
  • Utilize “back door” (putty, ssh connections, proprietary gui interfaces) tools to gain access to vessel connectivity systems to diagnose and repair Level 1 connectivity issues; escalate issues as required
  • Provide level 1 support to terrestrial and media customers, including QVC and the FAA; diagnose and repair Level 1 connectivity issues; escalate issue as required
  • Ensure trouble ticketing system is properly updated for all issues; ensure timely close-out of tickets where Level 1 corrections were made to meet required key performance indicators and service level agreements
Oct 2018 - Jul 2019
Team & coworkers

Colleagues at OCLI Vision

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FAQ

Frequently asked questions about John Connell

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What company does John Connell work for?

John Connell works for OCLI Vision.

What is John Connell's role at OCLI Vision?

John Connell is listed as IT Specialist at OCLI Vision with experience Kuberneties and python flask. at OCLI Vision.

Where is John Connell based?

John Connell is based in United States, United States, United States while working with OCLI Vision.

What companies has John Connell worked for?

John Connell has worked for Ocli Vision and Globecomm Systems Inc..

Who are John Connell's colleagues at OCLI Vision?

John Connell's colleagues at OCLI Vision include Pamela Campos, Erin Elliott, Heather Leatherman-Thompson, Pascale (Cesar) Greene, and Ruth Leitstein.

How can I contact John Connell?

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