John Costanzo Email & Phone Number

Westchester County, New York, United States

Port Chester, New York

• OTHER KEY INITIATIVESCollaborated with external pricing consultants and internal management team to implement all technical aspects of Product Pricing Optimization and Segmentation Project, including pre- and.
• VOIP Phone system (CISCO); impacted 100% of company users.
• Managed Services; resulted in reducing cost of internal support and maintenance.Initiated and implemented:
• ERP integrated Cloud-based mobile solution for Sales Team
• 3rd Party Repair Shop software; integrated with ERP
• 3rd Party Analytics & Reporting Solution

Port Chester, New York

• Drive company technology direction forward, ensuring bottom-line improvements in quality and efficiencies that impact savings and revenues. Lead IT department and manage infrastructure with budget. Collaborate with.
• Awarded Network Service Company’s IT Excellence Award (2016) in recognition of outstanding support and application of Network’s Information Technology initiatives for fastest, seamless integration of major new national.
• Seamlessly migrated core ERP (INFOR SXe) from Legacy IBM to VM/Linux.
• Manage network operations, security, internal user support, and data systems asset management.
• Hands-on leader, actively participating in development and implementation projects. PROCESS IMPROVEMENT
• Collaborated with VP of Operations to reduce Inventory ‘Deadstock’ by developing processes.

Port Chester, New York

• KEY TECHNOLOGY PROJECTSProject: Led seamless EDI integration with Client’s cloud-hosted procurement system for National Client worth 20% of company revenue.
• Led and managed a successful integration of Client procurement system and Strauss ERP and Client AP system with Strauss AR system.
• Collaborated closely with Client-side technical, purchasing and accounting representatives.
• Communicated frequently with Strauss stakeholders: executives, management and staff.Key Challenges:
• Led turn-around of failing project originally managed by Client-side 3rd party vendor.
• Coordinated and communicated closely with 4 independent parties including Client, Client-side 3rd Party International Cloud Software Provider, 3rd Party EDI Provider, and Internal Team.Key Outcomes:

Port Chester, New York

• Project: Led 3-phase Cloud-based customer self-service payment portal project to automate billing, increase efficiencies and support green initiatives and PCI compliance.
• Initiated project and obtained executive leadership team support.
• Led implementation Cloud-based Billing System for Company.
• Led implementation of electronic signature capture and paperless Proof of Delivery (POD).
• Led implementation of Cloud-hosted Customer Bill Pay Portal & Payment Integration.Key Outcomes:
• Reduced errors and lowered paper usage by converting printed PODs to electronic documents transmitted to Cloud billing solution

Port Chester, New York

• Project: Launched initiative to convert to EDI all Inbound & Outbound documents with all major vendors (including Kimberly Clark, Georgia Pacific, 3M, GOJO, Ecolab, Bunzl, Essendant)Key Outcomes:
• Streamlined all processes including PO and invoice processes by converting to EDI.
• Eliminated print, enter, post, fax, email and other manual processes.
• Converted sales documents including quotes, price changes, rebates, and sales reporting to EDI.Key Challenges:
• Each Vendor had unique processes, formats, and teams and different technical challenges.
• Collaborated closely with each Vendor and to understand their implementation process, format and team.

Greater New York City Area

• IT solutions and services. Provided IT solutions and services to small companies across multiple industries (healthcare, collections, legal, non-profit). Achieved a client retention rate of 95% for life of company.KEY.
• Extended life of legacy ERP through migration from legacy hardware/OS
• Created data conversion processes to manage all incoming digital referrals from clientsPrivate Client: Law Firm, New York and Brooklyn, NYProminent NYC law firmManaged network (LAN & WAN), servers, and provided desktop.
• Managed installation of new server, network & PCs.
• Recommended and managed backup and security upgrades (e.g. firewalls, passwords). Private Client: Collections Firm, Hawthorne, NYHealthcare billing and collectionsMaintained all systems; provided IT support to.
• Recommended, coordinated and programmed the outsourcing of collection letters; saved hours of manual labor.

Port Chester, New York

Managed Day to Day IT OperationsKey Project:Successfully planned and executed hands on conversion/migration of customized and unsupported legacy WDS-II ERP to current new NXTrend Distribution ERP system (currently INFOR SXe) setting stage for the next 20 years.

White Plains, New York

Planned, designed and coded (4GL) home grown ERP subsystems to support Legal and Collection operations. Managed staff of seven programmers to support homegrown systems.