John Dorais Email & Phone Number

Responsible for programming and maintaining Identiv Velocity security system and server infrastructure. Maintain all workstations.Accomplishments• Developed Windows 10 image and deployment share.• Instituted group policies to maintain security and simplify administration.• Implemented Ivanti server to bring workstations to current patch level.• Programmed test system for electronic two person rule.• Monitor and programmed over 200 security system controllers

Responsible for server and end user support. Maintain and install hardware and software for end users. Maintain one hundred plus physical and virtual servers. Resolve complex server and desktop issues in a timely manner. Maintain scheduled backups for critical servers and desktops. Keep client computers up to date with latest security patches. Accomplishments• Brought all client computers to current security patch level.• Added critical computers to Acronis… Show more Responsible for server and end user support. Maintain and install hardware and software for end users. Maintain one hundred plus physical and virtual servers. Resolve complex server and desktop issues in a timely manner. Maintain scheduled backups for critical servers and desktops. Keep client computers up to date with latest security patches. Accomplishments• Brought all client computers to current security patch level.• Added critical computers to Acronis backups.• Maintained high closure rate on Remedy trouble tickets.• Troubleshoot server and workstation problems. Show less

Bureau Of Engraving And Printing

Responsible for server and end user support at Bureau of Engraving and Printing Western Currency Facility. Maintain and install hardware and software for end users. Maintain one hundred plus physical and virtual servers. Resolve trouble tickets in a timely manner. Maintain scheduled backups for critical servers and desktops. Keep client computers up to date with latest security patches. Accomplishments• Brought all client computers to current security patch level.• Added… Show more Responsible for server and end user support at Bureau of Engraving and Printing Western Currency Facility. Maintain and install hardware and software for end users. Maintain one hundred plus physical and virtual servers. Resolve trouble tickets in a timely manner. Maintain scheduled backups for critical servers and desktops. Keep client computers up to date with latest security patches. Accomplishments• Brought all client computers to current security patch level.• Added critical computers to Acronis backups.• Maintained high closure rate on Remedy trouble tickets.• Assisted with Office 2013 rollout. Show less

Coppell, Tx

Responsible for all IT equipment, applications and user support for US operations. Maintained scheduled backups for all servers and desktops. Administered email and voice systems for all local and remote users. Set up users and provided required access to network resources using Active Directory and Group Policies. Installed and maintained all real and virtual server components. Provided timely reporting to staff and management.Accomplishments• Supervised operations staff.•… Show more Responsible for all IT equipment, applications and user support for US operations. Maintained scheduled backups for all servers and desktops. Administered email and voice systems for all local and remote users. Set up users and provided required access to network resources using Active Directory and Group Policies. Installed and maintained all real and virtual server components. Provided timely reporting to staff and management.Accomplishments• Supervised operations staff.• Installed and configured new network infrastructure including cabling, HP switches and firewall increasing bandwidth ten fold.• Installed and managed virtual servers using Hyper-V.• Integrated voice and email systems to provide unified communications solution and mobile phone access to email.• Managed Active Directory in Windows 2003, 2008, and 2012.• Utilized LDAP to provide user connectivity to email and voice systems.• Performed daily, weekly and monthly backup of servers and desktops using Symantec Backup Exec.• Managed Motorola wireless network and configured wireless scanners.• Wrote program to utilize wireless scanners in receiving process, increasing output and reducing paperwork.• Supported computers and software used in manufacturing process.• Provided RPG programming support and developed all reports from BPCS ERP.• Integrated legacy ERP system to shipping activities, increasing throughput and providing needed information to EDI system. Show less

Dallas/Fort Worth Area

Responsible for providing hardware and application support for maintenance department. Installed system and application software patches and maintained and installed system hardware. Administered system and user security. Maintained timely backups.Accomplishments• Implemented and customized preventive maintenance program. • Implemented inter-connectivity with purchasing and asset management systems.• At system end of life facilitated conversion from mainframe to… Show more Responsible for providing hardware and application support for maintenance department. Installed system and application software patches and maintained and installed system hardware. Administered system and user security. Maintained timely backups.Accomplishments• Implemented and customized preventive maintenance program. • Implemented inter-connectivity with purchasing and asset management systems.• At system end of life facilitated conversion from mainframe to client/server application. Played key role in selection of new software package. • Prior position included supervision of six man carpet installation crew responsible for modernizing entire facility. Show less

Bachelor'S Degree, Computer/Information Technology Administration And Management

Deans List Graduated Summa Cum Laude

Associate’S Degree, Computer Science

Deans List Member Phi Theta Kappa Graduated with Highest Honors