Project Delivery Manager
Current• Lead our global Professional Services team, (Solution Architects, Integration Consultants, and Solution Consultants) against the delivery of our RapidResponse solution for our clients’ most pressing business needs.• Manage client relationships and expectations within original scope of the delivery, working to mitigate multiple agendas and tight timelines.• Take ownership of balancing the overall satisfaction of the client, while effectively representing both the client and Kinaxis best interests.• Collaborate with Partners to identify a jointly agreed to implementation methodology.• Toggle between delivery on single focus client projects and large scale multi-year roll-outs, with team sizes up to 10 resources and multi-million dollar budgets.• Drive towards achievement of team utilization, revenue and management targets.Work with the Sales team, Client Partners and Delivery Directors to develop and support client services solution roadmap. Administer projects across the engagement lifecycle.