John Eppes Email & Phone Number

Lakeland Area Of Northern Wisconsin

➢Chosen for expertise, supervision, and expert application of professional office IT assets and training; provides state-of-the-art IT hardware, networking, and software to professional offices and private medical offices to enhance productivity and efficiency.➢Consistently provided help desk support, remote technical troubleshooting and maintenance, third party business management, and "practice sensitive" applications.➢Maintained workforce optimization and smooth office operations by… Show more ➢Chosen for expertise, supervision, and expert application of professional office IT assets and training; provides state-of-the-art IT hardware, networking, and software to professional offices and private medical offices to enhance productivity and efficiency.➢Consistently provided help desk support, remote technical troubleshooting and maintenance, third party business management, and "practice sensitive" applications.➢Maintained workforce optimization and smooth office operations by providing hardware support, repair and routine maintenance to servers, workstations, laptops and disaster planning and recovery services.➢Prevented workflow interruption by executing malware/virus mitigation and management support.➢Fortified customer satisfaction by designing remote management tools for offsite systems to provide customized support.➢Provided office security by heading data and file management, as well as storage, disaster recovery and backup strategies; maintained HIPAA and OSHA compliance and reporting; and other security-related expertise.➢Provided professional office support for associated practice electronics, phone systems (Hybrid and VoIP), Xray and Ultrasound equipment and display electronics, other audio visual aides and CCD systems.➢Provided multi-office support for maintaining PCI DSS3 compliance and testing, network monitoring and data flow analysis.➢Provided multi-office support and administration for Web presence development, Social Media presence and development, strategic planning through technology Show less

➢Enhanced workforce optimization, efficiency, and technological advancements by supervising and applying a US National Property Management company’s IT assets; exercised superior customer service methodologies by providing help desk support and remote technical services on MS Office products and third party database applications.➢Maintained cutting-edge updates and maintenance to servers, workstations, and company laptops; instituted support systems networking, VPN systems, and associated… Show more ➢Enhanced workforce optimization, efficiency, and technological advancements by supervising and applying a US National Property Management company’s IT assets; exercised superior customer service methodologies by providing help desk support and remote technical services on MS Office products and third party database applications.➢Maintained cutting-edge updates and maintenance to servers, workstations, and company laptops; instituted support systems networking, VPN systems, and associated hardware.➢Designed and integrated remote management tools for offsite systems configurations and Malware/Virus control and management; executed efficient troubleshooting procedures by identifying root cause of problems.➢Provided multi-office support and administration for Web presence development, Social Media presence and development, strategic planning through technology. Show less

➢Accomplished onsite system installations, clients, servers, operating systems, networking skills, and operational support for customers in United States and on a global level.➢Efficiently and expediently resolved issues and special needs with internal tech support, senior programmers, and third party equipment providers.➢Developed reports for company on software operability and specific data on how customers are utilizing the software.

South East Us And Northern Midwest.

➢Chosen for expertise, supervision, and expert application of office IT assets and training; provides state-of-the-art IT hardware, networking, and software to private medical offices to enhance productivity and efficiency.➢Consistently provided help desk support, remote technical troubleshooting and maintenance, third party business management, and practice sensitive applications.➢Maintained workforce optimization and smooth office operations by providing hardware support, repair and… Show more ➢Chosen for expertise, supervision, and expert application of office IT assets and training; provides state-of-the-art IT hardware, networking, and software to private medical offices to enhance productivity and efficiency.➢Consistently provided help desk support, remote technical troubleshooting and maintenance, third party business management, and practice sensitive applications.➢Maintained workforce optimization and smooth office operations by providing hardware support, repair and routine maintenance to servers, workstations, and laptops.➢Prevented workflow interruption by executing malware/virus mitigation and management support.➢Fortified customer satisfaction by designing remote management tools for offsite systems to provide customized support.➢Provided office security by heading data and file management, as well as storage, disaster recovery and backup strategies; maintained HIPAA and OSHA compliance and reporting; and other security-related expertise.➢Provided office support for associated practice electronics, phone systems (Hybrid and VoIP), Xray equipment and display electronics, other audio visual aides and CCD systems.➢Provided multi-office support for maintaining PCI DSS3 compliance and testing, network monitoring and data flow analysis.➢Provided multi-office support and administration for Web presence development, Social Media presence and development, strategic planning through technology. Show less