John Wilkinson Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc

Charlotte, North Carolina, United States

Global Strategy & Enterprise Platforms / Strategic Initiatives

Charlotte, North Carolina Area

Promoted to spearhead testing activities for Consumer Deposits. Manage a functional budget of $1.5 - $2M and a team of ~30 employees and contractors in systems integration testing of seven deposits-based applications. Work closely with development partners to certify and validate Deposits line of business objectives. Ensure compliance with Agile and Test methodology standards while delivering critical business functionalities. Develop, maintain and administer a cost-conscious team with high… Show more Promoted to spearhead testing activities for Consumer Deposits. Manage a functional budget of $1.5 - $2M and a team of ~30 employees and contractors in systems integration testing of seven deposits-based applications. Work closely with development partners to certify and validate Deposits line of business objectives. Ensure compliance with Agile and Test methodology standards while delivering critical business functionalities. Develop, maintain and administer a cost-conscious team with high degree of integrity. Spend significant time interviewing, selecting, appraising, developing and motivating a global staff within the organization.Global Technology & Operations: With more than 110,000 employees and contractors in 34 countries, Global Technology & Operations (GT&O) delivers technology and operating services that form the backbone of the company’s retail, commercial and institutional businesses, as well as its key support functions.Progressive career throughout GT&O leading teams of 15 to 25 (global locations include US, Mexico, India); project sizes range from $150K to $5M, with monthly and integrated release timelines. Show less

Led Debit Card Test Execution after a re-organization in the Debit business. Managed a budget of $1 - $1.5M and a global team of up to 23 test leads and test engineers across three locations (US / Mexico / India). Addressed complex effort to test the sunsetting of legacy debit card applications and integrate new applications into a functional working environment across the business. Certified full end-to-end Debit customer experience.

Charlotte, North Carolina Area

Manager of the ATM/Debit Card Test Execution team. Managed a staff of 11 to 15 test leads located in Charlotte and California. Responsible for coordinating ATM testing activities between bank employees, consultants and ATM vendor partners as well Debit Card networks. Led organizational effort to automate ATM testing processes.

Rejoined Bank of America in 2001 as lead consultant/test lead for the ATM/Debit Card Testing team. Worked on initiative and production fix efforts supporting ATM and Debit lines of business. Primary test lead for critical business priorities for the ATM line of business including the rollout of voice-guided and deposit image ATMs.

Charlotte, North Carolina Area

Provided consulting for First Union National Bank; supported First Union as a business analyst and test lead for IVR, online applications and the intranet supporting the First Union Direct call center, along with Y2K initiative.

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Charleston, South Carolina Area