Firm Administrator & Paralegal
Wells Legal Group
Mesa, Arizona
• Worked with a partner to build an immigration & criminal law firm from the ground up, valued at $800,000 after only 4 years. • Conducted law firm hiring and management operations to grow and sustain a team of 11 people: supervised employees, conducted hiring interviews, assisted with new employee training where applicable, tracked employee hours worked, and provided ongoing development and mentoring, as well as complimentary and constructive employee feedback.• Optimized firm efficiency by customizing the Zoho CRM Database; subsequently generating statistical office reports and tracking performance metrics.• Expanded firm’s community presence through substantive PR efforts in English and Spanish. • Managed immigration/criminal case dockets for 500+ detained clients (groups of 20-30). • Negotiated and advocated on behalf of clients to help advance client’s interests by going to court more than 100 times (local, county, state, and federal courts). • Routinely prepared and filed legal pleadings, memorandums, and administrative requests.