Proven executive with track record of success in building and leading high performing services organizations, delivering improved business performance, and growth.• Building and leading a digital transformation technology services business. Disrupting the traditional enterprise IT services model with innovation, speed, and total focus on digital and data• Leading strategic M&A initiatives, focused on digital transformation capabilities and synergies between technology and digital agency business opportunities• Accountable for closing over $3B in ITO and BPO outsourcing contracts in Retail, Manufacturing, Financial Services, Hospitality, and Aerospece industries• Accountable for customer experience, delivery, financial, and people results• Building, leading, and mentoring management teams accountable for business growth, customer experience, and delivery excellence
Listed skills include Outsourcing, It Strategy, Crm, Vendor Management, and 27 others.