CEO and Executive Coach at Exalto, a company which focuses on enabling people in business to be successful and fulfilled.Exalto provides leadership and business coaching to entrepreneurs and business leaders in organisations of all sizes, throughout Europe. We also provide management consultancy services to select blue-chip corporate clients.

Responsible for new business pricing, proposals and tendering, commercial negotiations and contractual risk management in Ireland and the UK.With over thirty years’ experience, the Actavo Network & In-home (formerly Sierra Support Services) Division is the principal business partner for a wide range of blue-chip clients including BSkyB, UPC, Virgin Media, ScottishPower, Digicel, Electric Ireland and Irish Water, together with a significant number of public sector authorities. Headquartered in Dublin, we currently operate in Ireland, the UK and the Caribbean, with regional offices in London, Glasgow, Belfast, Jamaica, St Lucia and Barbados. Actavo's Network Division has experienced remarkable organic growth over the past five years increasing our revenue by over 300%. With a workforce now numbering over 1,500, the provision of best-in-class customer service makes Actavo the leader in our field.Led the development and introduction of a new Key Account Management strategy and process to maximise growth and mutual value from Actavo Network & In-home Division's key customer relationships in Ireland.Led the formulation of a new strategy for the Division's civil engineering business.

Commercial Manager for Actavo's Network & In-home Division, a leading provider of end to end outsourced solutions, specialising in the telecommunications, home energy, power, civil engineering and water sectors. Key member of the management team which has delivered major profitable growth for Actavo.Managed the development of tenders and proposals which have won profitable business for Actavo with major clients including Irish Water, UPC, BSkyB, Virgin Media, Scottish Power, Electric Ireland, Pre Pay Power and Digicel Group.Led a streamlining of Actavo Network Division’s new business tendering and proposals process, which has contributed to a major improvement in the Division’s new business win rate.

Forged a successful entry into the utility metering market, an area of high strategic importance to Sierra. Developed a position for Sierra in the commercial lighting sector through partnering with providers of energy efficient lighting solutions.

Managing Director of ESB Contracts (ESBC), the electrical contracting business of ESB Group, Ireland’s leading vertically integrated energy company. ESBC operated across the Republic of Ireland, Northern Ireland and the UK.Director of ESB Contracts Ltd. and ESB Contracts (Engineering) Ltd.Developed and led the successful implementation of a major business restructuring programme which turned around ESBC’s financial performance while achieving a major reduction in staff lost-time injury rates and a huge improvement in service performance for customers.Developed and led the successful implementation of a market exit strategy through profitable divestment of ESBC’s public lighting contracting business and orderly wind-down of its other business lines. This included leading major industrial relations negotiations with a number of Trade Unions to secure agreement for the strategy and managing complex engagements with key customer and political stakeholders.

Managing Director of ESB Independent Energy (ESBIE), ESB Group’s electricity trading and retailing business competing in the deregulated electricity markets in the Republic of Ireland and Northern Ireland. Director of ESB Independent Energy Ltd. and ESB Independent Energy (NI) Ltd.Established ESBIE and led it from a start-up in 2000 to one of Ireland’s leading energy trading and retailing businesses by 2005, with a share of over 14% of the total electricity retail market on the island of Ireland. Led the negotiation of energy supply contracts and the development of long-term relationships with key business customers.Orchestrated the development of an electricity purchasing and real-time trading capability which allowed ESBIE to participate in wholesale electricity markets in the Republic, Northern Ireland and the UK. Successfully negotiated major long-term electricity purchase contracts.Effectively managed complex relationships with key regulatory bodies in both the Republic of Ireland and Northern Ireland.

Led ESB's Industrial Marketing Team in the development and implementation of B2B marketing strategies in preparation for electricity market deregulation.

Led a team with responsibility for the design, development and operation of ESB's IT systems for electricity meter data collection and for load research to facilitate the development and optimisation of ESB's electricity tariffs.

Led a review of the cost benefit of ESB's Demand Side Management (DSM) strategies for promoting end-use energy efficiency compared with investment in generation capacity and optimised ESB's DSM programme to maximise its effectiveness.

Managed and delivered ESB's marketing and DSM programmes in the industrial sector.

Led a team with responsibility for designing all overhead and underground electricity distribution network extensions, modifications and upgrades (up to 20kV voltage level) in Waterford City and County and South Tipperary in the South East of Ireland.

Provided design and project management services to London Transport in relation to the rebuilding and upgrading of electrical power supplies (up to 22kV voltage level) at King's Cross, Euston and other key London Underground locations.

Led a team with responsibility for constructing and maintaining all overhead and underground electricity distribution networks (up to 20kV voltage level) in the Wexford and South Wicklow areas in the South East of Ireland.

Responsible for the development and implementation of electrical protection systems for distribution substations and for managing substation upgrading and new construction projects (up to 38kV voltage level).