John Swartz Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio

Provide IT management consulting, project planning and organization, departmental reorganization, personnel evaluation and management, and process development and improvement. Plan, design, and oversee web application and workflow automation development for payroll reporting, content management, and other business functions. Clients include Landor, American Classical Music Hall of Fame, Direct Options, Deskey Associates, and others.Project Highlights• Recovered client web presence, coordinated client, vendors, domain and hosting providers to rescue website from bankrupt web host, re-establish domain ownership, modified and configured website for new hosting provider, designed and implemented CMS to facilitate site management by non-technical personnel.• Took on interim responsibility for managing technical operations, hired contractors to assist in meeting immediate delivery deadlines, created the Technology Services Director role, identified and interviewed candidates, and advised the executive team in making a final hiring decision.• Evaluated client’s IT department, identified opportunities for process improvements, wrote plan for departmental turn-around, provided personnel management advice and assistance in interviewing and hiring.• Designed and managed development of service ticket and sales lead management system in order to facilitate customer/client communication and improve sales and service responsiveness.

Led Department of Technology through transition to a modern, professional, service-focused IT organization. Assessed then current state of organization, interviewed stake-holders, created plan and vision for the department. Collaborated with CFO in the formulation of departmental and project budgets. Managed technical staff and department budget. Managed vendor and contractor relationships and performance. Advised CEO and CFO on the business impact and considerations of technological change. Planned technological transitions to minimize down time and costs.

Audio engineering, announcing, news reporting.