John Lambert Email & Phone Number

Piscataway Township, Nj, Us

United States Postal Service, Edison, N J

Supervising the day to day activities of a mid-sized city delivery unit.Monitored each delivery route for budgetary compliance.Assigned daily workhours and workloads for carriers advising of expected performance.Scheduled additional resources when needed to achieve corporate goals/Ensured all paperwork and forms were completed by employees in a timely fashion.Initiated all corrective discipline to maintain standards and procedures.Monitored new hires and provided hands on training.Daily adjustments to workflows and processes to achieve timely, safe mail delivery.Responsible for time and attendance of all employees in my facilityNegotiated grievances with Union designees.Interpreted local and national contracts for strict adherenceInitiated corrective discipline.Performed performance and attendance reviews.Investigated accidents and workman compensation claims.Scheduled letter carriers for 3 units, over 100 assignments.Conducted 30, 60, 90 day performance reviews for new hires.MANAGER(A), CUSTOMER SERVICE; Managed a small Postal Station with multiple operations and diverse staff.Managed 1 subordinate supervisor. Established daily goals for supervisors which impacted weekly/monthly budget goals.Worked with local/state law enforcement fugitive apprehension.Arranged tours for local groups such as girl scouts/boy scouts and elementary schools.Facilitated the removal and abatement of asbestos.Negotiated local union contracts which resulted in an 8% decrease in overtime used from same period last year.Adjusted employee schedules and start times to minimize overtime and maximize productivity.Inspected 3 facilities for OSHA violation and made recommendations to facility head to fix problems.Supervised asbestos removal at Main facility done by an environmental contractor.Planned and supervised the logistics of the temporary move of the carrier unit during asbestos removal.

Managed a medium sized Postal Station with 3 separate tours and operations. Operations included mail processing, Automation processing, Customer Service: delivery and retail operations. Supervised 3 subordinate supervisors for 3 tours. Coordinated logistics for incoming/outgoing truck runs.Interpreted productivity reports for automated equipment and scheduled maintenance for poor producing equipment.Managed Retail Associates and performed monthly audits on their cash credits.Performed quarterly audits on Retail Associates shared stock.Conducted performance reviews for supervisors and craft employees.Conducted initial goal setting for yearly Pay for Performance program.

Negotiated sales of electronics and televisions.Trained and certified to sell commercial air conditioning. Responsible for floor stock and merchandising.Contacted service reps for home service appointments.New hire training.

Sales of Equitable Mutual Funds, Annuities and Bonds.Trained Agent certified to sell Equitable Insurance and Investments. Certified to perform Financial Needs Analysis for clients.Cold calling.Held insurance and investment seminars for AT&T. Sales of Life, Health and Disability Insurance.

Responsible for a million plus monthly accounts receivable.Third Party insurance billing.Charity Care and/or Medicaid screenings and applications.Managed small monthly payments for self pay patients.Approved accounts for third party bad debt collection write-off.