Responsible for Maintaining and designing content Workflows for Comcast Spotlight.

Responsible for loading schedules and content into the system, and troubleshooting when problems arise.

Provide Technical solutions for all types of business

Position on location at Ford Communication Services.Responsible for writing processes for Streaming Operators, Encoders and Content Reporting personnel to follow.Responsible for supporting all of the Webcasts for Corporate Communications.Responsible for supporting 400 MPEG2 video playback devices at all corporate locations.Responsible for supporting equipment that encoded, scheduled and delivered content to the FCN 2000 network.Received an Employee Recognition award for the Drive One Marketing Campaign launch.

Migrated old ISDN technology to IP based 60 endpoint solutionEvaluated many different vendors endpoints, core equipment (mcu, bridge, gateways), assisted with selections.Wrote multiple ICR's and ACR;s for audit purposes.Coordinated selection and implementation of monitoring and maintenance packages.Received 2 Employee Recognition awards for the various projects.

Responsible for building the initial servers Ford used for Streaming Windows Media. (Windows 2000 platform)Migrated from single purpose servers to a load-balanced clustered environment with Windows 2003.Responsible for integrating company standard authentication techniques to protect video content.Developed a Reverse Proxy solution to stream data to external clients.Wrote multiple ICR's and ACR's for audit purposes.Developed standards for bandwidth allocation, utilizing both multicast and unicast file delivery.Rolled out a Content Delivery Network utilizing Network Appliance Netcache devices.Implemented Content reporting packages to be able to track utilization statistics. Developed standards for Encoding Workstations.Evaluated multiple packages to assist in Video creation.Assisted in enterprise wide troubleshooting to improve the end-user viewing experience.Received 1 B.E.S.T. award and 2 Employee Recognition awards for various projects.

Responsible for coordinating the transition between hardware repair vendors when Vanstar went out of business.Responsible for migrating from a Token Ring network to the new 100mb Ethernet infrastructure.Responsible for supporting 150 PC's daily operations.Responsible for tape backup strategy, and coordinating offsite storage.Assisted in writing Business Resumption Plan strategies in the event of catastrophes.Supported 4 Novell 4.1File Servers.Migrated to a Windows NT 4.0 environment.Responsible for User-id maintenance, creation, etc.Coordinated migrating from the old mainframe based mail to an exchange server environment.Responsible for coordinating software upgrades, global client load distributions.Responsible for maintaining software licenses.Responsible for writing multiple projects for hardware procurement.

Position on location at Oakland County IT headquartersResponsible for fielding 3000 + calls per month from various end users.Responsible for logging all calls in an access database.Assisted in evaluating various call center packages to better track call metrics, and improve productivity.

Responsible for planning and executing PC moves within the Engineering complex.Developed different loads for PC's within the environment.Assisted with billing various requests and group related services