John Mcgraw Email & Phone Number

Jacksonville, Florida Area

Managed a technology team of 14 supporting Global Vendor Finance Leasing team, and EMEA operations. Responsibilities include forecasting resources, working with business partners on initiative planning, associate performance management, managing application stability, meeting all risk deliverables, application strategic planning, and vendor management.Highlights:- Upgraded InfoLease and Rapport- Initiated bi-weekly status meeting to provide transparency of system activities to business - Restarted technology priorities meeting with business- Facilitated IDS contract negotiations- Participate in annual initiative planning- Developed/Maintain Leasing Master Plan

Jacksonville, Florida Area

Responsible for Leasing New BAC execution for the Secured Lending and Leasing Technology group. Managed multi-year project to consolidate systems. Responsibilities included managing project budget, coordinating resources across multiple teams, forecasting resources, and working with Change management on project deliverables. Led effort to review and modify scope with business partners.Highlights:- Successfully negotiated change in project scope with business- Implemented upgrade of DealFlo, LMSW, Return Tracker, and SugarCRM hardware- Facilitated migration of Leasing application from Glastonbury data center- Replaced VIMS with DealFlo/Vendor Management system

Jacksonville, Florida Area

Managed the credit side of the Global Fulfillment Solution application. In my role, I was the primary technology contact for leadership in Commercial Credit Fulfillment, GWIM Credit Fulfillment,and Leasing Operations. My duties included ensuring production stability and availability, initiative planning and scheduling, estimating, staffing, and financial managment of GFS budget. My team consisted 40 associates and contractors distributed across the United States and India.Highlights:- Managed financials for Treasury and Credit GFS teams- Initiated monthly application review with business- Delivered collateral release functionality- Delivered UCC integration with CTLien- Partnered with Microsoft to investigate performance issues within GFS- Worked with APAC to resolve performance and functionality issues

Jacksonville, Fl

Tasks: * Manage a team of six associates. * Responsible for day to day support of Magellan application. * Lead initiative projects for Magellan application. Acheivements: * Successfully implemented Extended Choice program in Magellan. ECP is a new business channel which involves sending our declined applications to a nonprime partner. We then communicate their decision back the dealer. I lead the team which designed, coded, and implemented this channel in Magellan. * Improved Magellan availability and performance. Received voice of customer from our users and used that to target performance and availability improvements within the Magellan application. * Partnered with the line of business to help them through record breaking volume. Through communication with my business partners, I became aware that they had a three week backlog in funding and booking contracts due to unprecidented volume. Dealer relationships were straining because we could not get them their money in a timely manner. I worked with my peers to loan technology associates to the line of business to fill whatever roll was required.

Jacksonville, Florida Area

Tasks: Team Manager - Apps Programming for Bank of America Auto Group indirect lending origination systems. Managed teams supporting CMSI-ICR, APPRO-Las Vegas, and APPRO Seattle systems. Also performed Project Management for special projects associated with the Auto Group Responsibilities include.- Managing relationships with vendors for CMSI and APPRO software packages. - Liason between Network Computing Group and Line of Business. - Day to day availability and performance of CMSI-ICR, APPRO-Las Vegas, and APPRO-Seattle systems. - Manage team supporting new initiatives on Magellan system. Acheivements: - Successfully implemented rewrite of DFS - CMSI system into the Integrated CreditRevue system (ICR). - Member of the Auto Group's NationsBank to Bank of America transition team. Responsibilities included evaluating both APPRO systems, performing gap analysis between ICR and APPRO systems, Implementing changes to ICR for gaps found during analysis, converting dealers from APPRO to ICR. - Designed and implemented new faxing solution for DFS - CMSI system, which improved reliability and quality while reducing costs. Moved from reliance on fax modems to interface with external vendor. - Lead project to interface external vendor DealerTrack into Magellan system. - Maintain over 99% availability for CMSI-ICR, APPRO-LV, and APPRO-Seattle systems. - Leading projects to retire CMSI-ICR, APPRO-LV, and APPRO-Seattle systems. - Lead project to implement Route One interface. - Adopted SSP has project management methodology on all projects.

Atlanta

Tasks: Sr. Programmer/Analyst supporting Dealer Financial Systems (DFS)/Indirect Lending systems. Also participated in Securitization Data warehouse project. Responsibilities included. - Day to day support for CMSI application. - Developing requirements with the line of business for change requests submitted to CMSI. - Managing development schedule of change requests submitted to CMSI. - Routine maintenance of CMSI application and environment Acheivements: - Created process to monitor system and provide notification of failed jobs and down processes. - Increased availability of DFS-CMSI system 99.9% - Designed and implemented contingency solution for DFS CMSI system to allow full system recover in under four hours. - Managed project to select new hardware platform for DFS CMSI system. Increased availability and performance while reducing cost by selecting IBM system. Reduced monthly allocations for depreciation and maintenance by half - Managed project to implement DFS web page. Allowed consumers and dealers to input credit applications and route them directly to DFS CMSI system. - Systems representative for DFS on Nationsbank / Barnett transition. Successfully, implemented DFS CMSI system into former Barnett locations. Responsibilities included conversion of dealer data, implementation of new infrastructure, setup and training, managed systems changes performed by vendor. - Liason between DFS and IBM during implementation of IBM ALEX system for DFS. - Designed and implemented web based status reporting system which allowed help desk to resolve routine problems without contacting systems support

Implemented Unix based purchased package (InTrader) for the bond safekeeping area of the bank. Created custom reports and programs using Progress, korn shell scripts and c to manage system, transfer data, and other administrative tasks.

Managed software department of five programs and support staff. Customized accounting packages for small to medium sized businesses. Specialized in medical billing systems, hardware and lumber point of sale systems.

Ms, Information Systems

Bba, Information Systems