John Mendoza Email and Phone Number

Tasks:• Uploading and processing retailers' flyer• Collecting information from PDF documents• Creating flyers in Canva.com• Collating data from various websites and inputting them into a Google spreadsheet

Tasks:• Data Entry• Sales Reporting (Daily, Weekly, and Monthly Metrics)• Emailing Customers > Respond to Amazon Customer Messages Over the Weekend• Checking Product Reviews and Feedback > Contacting Amazon Negative/Positive Feedback > Request Reviews• Contacting Amazon Imposters (Unauthorized Sellers)• Editing Photos in Photoshop• Editing Product Descriptions on Ecommerce Websites• Monthly Amazon Inventory Count

Tasks:• Respond to requests for technical assistance in person, via phone, or electronically.• Advised users of appropriate actions regarding their issues.• Follow standard help desk procedures in handling issues.• Log all helpdesk interactions/activities on the ticket.• Creation of a ticket about the request/problem of the customer and redirect it to the appropriate resource.• Identify and escalate situations requiring urgent attention.• Track and route problems and requests and document resolutions• Prepare daily and weekly activity reports for the tickets handled.• Tracking and making a follow-up on tickets if it isn't resolved yet.• Answering e-mails from clients or customers regarding their concerns.• Monitoring servers, routers, and workstations making sure that they are up and running.

Tasks:• Input medical records from a health insurance provider.• Maintain high speed, quality, and confidentiality of the data.

Tasks:• Input abstract records, documents, electronically transmitted files, and other data sheets in a timely manner.• Maintain high speed, quality, and confidentiality of the data that we key.• Verifying and reviewing the data after it has been processed.• With my long-range experience as a Data Entry Specialist I have learned how to handle stress in terms of meeting the deadline of the project.