John Munoz Email and Phone Number
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With over 20 years of technical experience, I have functioned as a system’s architect and integrator within in the scope of corporations, government/education intuitions and church environments. My strongest ability comes from being able to see multiple sides to a workflow (end users, executives, accounting and technical operators) using The Big Picture to develop a viable plan and see it through to production. I take pleasure in challenging projects and enjoying working through the problem to find the best outcome. I also have a vast amount of knowledge and experience in the telecommunications field that I've been able to use to help save thousands of dollars in utility expenses through auditing and reformulating expenses for all my past employers.
Mercury Radio Arts, Inc.
View- Website:
- glennbeck.com
- Employees:
- 40
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Director Of EngineeringMercury Radio Arts, Inc. Jan 2023 - PresentIrving, Texas, United States -
Senior Network Infrastructure EngineerFirst Guaranty Mortgage Corporation® May 2019 - Jan 2023Plano, Texas• Oversaw hardware and software installation, configuration, and pre-deployment testing for development, quality assurance, and production servers in the IT data center• Served as subject-matter expert (SME) within the infrastructure team and provide direction, guidance, and training to staff members• Manage global backup and recovery process development, implementation, and administration based on IT policies and ITIL baselines• Maintained server backup process and offsite media management, including system administration associated with backup storage software and associated devices• Designed, implemented, and communicated scalable DevOps practices for highly-available, cloud-hosted applications in Azure and Amazon Web Services (AWS)• Supported server infrastructure and co-location services to provide and secure FGMC servers and telecommunications equipment• Design, implement, and supported the Local Area Network and Wide Area Networks• Provide data storage infrastructure to FGMC and secure data.• Implemented an effective monitoring process to ensure detection of anomalies and timelyresolution of issues.• Assisted managers and executives in implementing new initiatives and projects andestablishing detailed and effective SLAs for outsourced work. Ensured maximum uptime bybeing available after hours to resolve high priority issues.• Coordinated Business Continuity and Disaster Recovery program for all Lines of Business atFGMC and oversee LOB quarterly testing of BC plans by reviewing results and ensuringLOBs plan appropriate actions to remediate issues identified during testing.• Established a VPN platform that supported the entire employee population (over 1200 FTEs)to work from home.• Migrated all on premise and Vsphere servers to AWS.• Provided direction during build out of new office spaces and locations.• Consolidated all external DNS providers to AWS Route 53• Established a SIEM system to consolidate all logging and event coloration -
Media Support EngineerTheblaze Oct 2016 - Jan 2023Dallas/Fort Worth AreaAt TheBlaze I used my IT and broadcast engineering experience in a combined role as their Media Support Engineer. Several projects were undertaken such as:Moving the radio broadcast operations from NYC to Dallas. This included creating radio broadcast studios in the Dallas studio. My responsibilities included creating an in-house VoIP PBX, attaching a broadcast phone hybrid (Telos VX) to the PBX and to the audio router. Setting up Comrex Access for remote hosts and shows. Configuring SAS Rubicon consoles. Providing telco access to Harris Intraplex and ISDN equiptment. Setup redundant connectivity via SIP, DAHDI, and CO lines. Moving the customer support from an outsourced provider to in-house, porting our toll free numbers, creating a customer service queue and IVRs with in-house PBX. Migrating office staff off a hosted PBX to our internal PBX saving over 24,000 annually. Setting up our off-site data center colocated in an IBX for inexpensive, high speed (10G) internet access and peering into Microsoft and Google.Setup networking platform for IP Video distribution to our content distribution partner. Setup network segmentation and redundant routing with Juniper, Cisco, HP (Aruba) and multiple carriers such as Zayo, Level 3, ATT, XO and Cogent. -
System Administrator IiTexas A&M Agrilife 2009 - Oct 2016I began my career with AgriLife in Weslaco removing the old IT cabling andequipment, replacing it with a modern IT infrastructure including 3 IDF’s 1 MDF,multi-mode fiber links, roaming WiFi with multiple SSIDs and HP Procurve switches.I also implemented Active Directory services and setup multi-platform gateway forMac, PC’s and Linux machines. Migrated all devices from a public facing class Cnetwork to a private IP space. Installed Cisco firewalls with failover paths andredundant hardware. Other upgraded included deploying a centrally managedantivirus/malware protection system, environmentally controlled MDF, internetbandwidth expansion, Novel to Exchange migration and network monitoring ofbandwidth, server status and environmental telemetry. I replaced the centers failingPBX with a hybrid-VoIP system saving the center over $45k. Also assisted otherAgriLife centers such as Dallas and Corpus Christi.In November of 2012 I was relocated to the Dallas AgriLife center. There I replacedtheir PBX system as well with a pure VoIP system. Also removed unneeded telcoservices and implemented SIP trunking between telco’s and our main campus incollege station providing cost savings of about $48K a year. I also designed arenovation for their 300 seat auditorium including a Crestron control system, videowall and replaced the house audio. I’ve worked on redesigning the centers projectspecific websites and developed digital platforms to be able to provide state of theart classes online, offline or both simultaneously. Designed and implemented a VMhardware/software solution to integrate Applications as a Service consolidating allhardware into redundant hosts providing quicker turn ups, easier DR and cheaperredundancy. I helped bridge the gap between our main campus IT departmentsand local administration. -
Media Dept DirectorAbundant Grace Community Church 1997 - Nov 2013Edinburg, TexasAt AGCC I was responsible for the overall technical operations around the campus.I was also the point-of-contact for all the day-to-day technical operations of theChurch. Acted as the technical liaison between the administration staff and thetechnical staff. I also worked with training other crew members in these areas.I designed a multi-platform computer network with integration of churchmanagement software and the internet. I coordinated several major projectsincluding researching, finding vendors, securing funding and installing ourselves orhiring contractors for portions of the job. Oversaw several major projects fromconception, design, budging, installing and commissioning such as• Redesigned the audio system in the worship center and youth building.• Setup streaming video content on the webHD video implementation and studio buildout for IMAG, web and broadcast.Worked with the construction of 3 buildings on campusDeployed digital video distribution throughout campus -
It MangerClear Channel Radio 2004 - 2009While at Clear Channel - Mcallen I was hired as their IT Manager but quickly took onthe duties along the chief engineer assisting with daily operations and specialprojects such as:• Installed 4 new radio stations in our market once of which was• 1 AM new-stalk station with multiple satellite providers• installed 4 FM-HD radio stations.• Was on the ground level of implementing HD2 technology across all our stationsand assisted other markets with their installations.• I created several automation task saving labor cost and manpower.• Audited pre-existing phone service, and found ways to save over $12k/year.• Found ways to produce high-quality live remotes with EVOD/3G technology.Created an intranet website and external sales website.• Implemented a local Sharepoint site and created a nearly paperless workflowsystem. Integrated our local Sharepoint into the corporate Sharepoint Servicesnetworks. Setup live streaming and podcasting for each station.• Took on the responsibility of becoming LP-1 for our listening area’s EAS.• Served as a liaison between IT/engineering and management.• Saved over $20k a year by auditing our phone services, switching carriers andconverting CO lines to PRIs. Delivered 12 lines to each studio with producerhandoff ability.• Worked with creating an IT budget and finding cost effective ways of solvingproblems. -
Network AdministratorTwin Internet 2001 - 2003I worked with the maintenance of TWINs network, redesigned their server farm andredesign of their and other customer’s websites. I also worked with the installation ofCPE equipment including 802.11 radios, antennas and designed customer networkinfrastructures. Implemented security, routing, backup systems, and a cachesystem.We also took worked with several companies on both sides of the US/Mexico border providing not only internet and voice service but on site support for their day-to-day needs for those customers who didn't have their own IT department.
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Network AdministratorLone Star National Bank 1999 - 2001Mcallen, Texas AreaLSNB was a chance to get in the early stages of services such as Internet Bankingand MLPS for metro networks. I was responsible for the security, safety andintegrity of the networking for the bank and all the servers that interconnected onthat network. Compliance had to be in accordance with OCC and FDIC. Workedalong side the data center administration, bank VP’s and branch managers toensure that everyone was able to get their work done efficiently.• Managed a metro network across five cities.• Assisted in Y2K readiness,• Planned and executed a migration from Novell to NT,• Implemented Internet Banking for customers on the bank’s website• Setup internet access across a frame relay gateway and firewall• Managed network security, internet access, intrusion detection, preventivemaintenance and upgrades to both software and hardware.• Performed the banks first successful disaster recovery test.• Designed and implemented an internal internet email system as well as bothintranet and internet web sites.• Maintained security equipment and access control.• Responsible for purchasing and upgrading computer equipment. Headed upmigration from IPX/SPX to TCP/IP• Setup video conferencing between branches• Implementation of World Class Routing and Helpdesk functionality.• Monitored logs and suspicious activity, creating batches to pick out and analyzepotential problems.• Setup remote access with Cisco TACACS and two factor authenticationmethods.
John Munoz Skills
John Munoz Education Details
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San Isidro Hs
Frequently Asked Questions about John Munoz
What company does John Munoz work for?
John Munoz works for Mercury Radio Arts, Inc.
What is John Munoz's role at the current company?
John Munoz's current role is Director of Engineering.
What is John Munoz's email address?
John Munoz's email address is jo****@****gmc.com
What is John Munoz's direct phone number?
John Munoz's direct phone number is +121476*****
What schools did John Munoz attend?
John Munoz attended The University Of Texas-Pan American, San Isidro Hs.
What skills is John Munoz known for?
John Munoz has skills like Vpn, Networking, Cisco Technologies, Windows 7, Linux, Servers, Network Security, Dns, Data Center, Active Directory, Firewalls, Tcp/ip.
Who are John Munoz's colleagues?
John Munoz's colleagues are Jason Reuters, Debbie Anderson, George Zenteno, Kayla Turner, Elizabeth Hurley, Chris Darby., Cathy Deary.
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John Munoz
Miami-Fort Lauderdale Area5mastercardadvisors.com, mastercard.com, verifone.com, mastercard.com, mastercardadvisors.com1 (800) 6XXXXXXX
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John Munoz
Doylestown, Pa9gmail.com, only-series.com, yahoo.com, newpennfinancial.com, verizon.net, newrez.com, bzintelguru.com, yahoo.com, foamortgage.com9 +126726XXXXX
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John Munoz
United States2dicentral.com, hccs.edu1 (281) 4XXXXXXX
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