- Daily stand up, backlog refinement and sprint planning meetings.- DevOps maturity assessment evaluating and measuring the maturity- Design, implement, and manage DevOps capabilities in an Amazon Web Services environment in support of the customer.- Scrum/sprint methodologies using Confluence, and Microsoft Teams to administer projects- Regular and ad hoc client/stakeholders meetings to coordinate/monitor customer satisfaction and overall program performance.- Create architectural diagrams (HLD and LLD) and documentation for review by both technical and non-technical audiences.- Update and maintained Infrastructure as Code using Terraform and AWS CloudFormation while incorporating security best practices.- Analyse clients’ accounts following AWS best practice. Also reviewed customers’ accounts using cost optimiSation software (Cloud Health), in order to see if infrastructure is over or under-utilised.- Review meetings with clients for their cloud readiness journey, using AWS Trusted advisors making recommendations on any remediations that are valid in order to make a positive impact on our customers following policies and best practices.

- Helping customers architect scalable, HA application solutions that leverage AWS services.- Work with architects, developers and operations on deploying critical applications.- Monitor and maintain all production servers and their respective services using CloudWatch.- Hands-on experience implementing Cloud Solutions using many AWS Services.- Manage AWS activities such as launching and terminating servers, backing up server images and maintaining S3 storage buckets.- Monitor investigate and escalate logs of important applications.- Configured various performance metrics using AWS CloudWatch alarms.- Co-ordinate with third-parties for any technical issues.- Using AWS Identity and Access Management (IAM) in order to create Users, Groups, Policies, Roles at the same time making sure that each account authentication (MFA) is configured following AWS best practice.

- I was responsible for designing the most optimal business process and implemented best practice solution designs.- I was responsible for the reconciliation of budget actuals each month, reporting deviations.- I prepared internal reports and returns in accordance with project and organization standard.- I ensured that current and future needs of the users are captured, documented and understood across the program delivery team.- I supported delivery team to ensure Alpha and Beta phases run smoothly whilst also refining the solution over iterative build cycles.- I created business analysis framework and IT project delivery, governance processes, leading requirement validation and facilitating sign-off.

Elicit, document, prioritise and validate requirements for the vendors requirement leveraging on lean six sigma to reduce waste and process cycle time.• Developed the invitation to tender document with a vendor’s response tracker.• Created User Stories, Use Case Diagrams, Entity Relationship Diagrams, Mock-ups andWireframes• Produced detailed Plan, facilitated, and engage in requirements gathering, solution design and problem-solving workshops.• Contributed to the design of system and web applications, ensuring alignment between business requirements and the technical solution.

Facilitated workshops to capture solution options, leverage Options analysis, what if? analysis, decision tree analysis to validate options of proposed business solution.• Worked in close collaboration with the product owner to design product vision and agree the Agile Release Train (ART).• Met operational requirements while performing multiple tasks within fast-paced environments by building strong, collaborative relationships effectively across departments, teams and creditors.• Produced detailed “As-is and “To-be” process maps using Microsoft Visio (BPMN 2.0)• Generated accurate reports by exhibiting a keen eye for details during the credit recoveryprocess.