John Parkhurst Email & Phone Number

Houston, Tx, Us

California, United States

Houston, Texas, United States

Working with offshore crews and in office personal to maintain the existing IT infrastructure.Develop new processes to better streamline support.Manage and maintain knowledge bases preventing knowledge silos from creating bottlenecks in workflow.Worked with multiple departments to properly identify their needs from the IT department.Deploy new hardware in-office and remotely support deployments offshore.Assist users with the transition to working from home, making sure there were no major breaks in their workflow.

Houston, Texas Area

Ensured that user’s machines were working optimally for the work they needed, ranging from simple laptops for travel to complex workstations used to render scenes. Communicated with management teams and executives to plan changes and maintenance. Worked closely with other teams to make sure their hardware requirements were met. Verified users had proper licenses to complete their work efficiently. Set-up new users in our environment and made sure they had the proper level of access for their work. Supported a variety of special projects including but not limited to, 3-d printing and designing, Large format printing, and custom ID badges.

Houston, Texas

Work closely with the server and network management to ensure the health of our servers, network, and storage. Coordinate any downtime with the network management and production management to ensure production is impacted as little as possible. Plan software and hardware upgrades, communicate with management teams to plan any downtime.

Houston, Texas Area

Set-up a site within the software for the clients with customized reporting, workflows, and search options to suite their needs. Create and administrate user groups and access levels. Work closely with the software developers for even more client customization and determine if a custom feature should become a standard feature. Assist the sales team by demonstrating the technical capabilities of the software.

Houston, Texas Area

Configure workflow, metadata capture fields, and automation of all production projects. Create and administrate user groups and access levels. Work closely with production management to ensure projects are setup correctly and discover any areas where automation could be applied.

Houston, Texas Area

Ensure production workstations and scanners are performing optimally, with scheduled maintenance and cleaning. Coordinate with management team for any repairs that would involve production downtime.