John Piccirillo

John Piccirillo Email and Phone Number

Lead Platform Engineer at Fifth Third Bank @ Fifth Third Bank
cincinnati, ohio, united states
John Piccirillo's Location
Cincinnati Metropolitan Area, United States
John Piccirillo's Contact Details

John Piccirillo work email

John Piccirillo personal email

n/a
About John Piccirillo

John Piccirillo is a Lead Platform Engineer at Fifth Third Bank at Fifth Third Bank. He possess expertise in process improvement, vendor management, business analysis, leadership, team building.

John Piccirillo's Current Company Details
Fifth Third Bank

Fifth Third Bank

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Lead Platform Engineer at Fifth Third Bank
cincinnati, ohio, united states
Website:
53.com
Employees:
19739
John Piccirillo Work Experience Details
  • Fifth Third Bank
    Lead Platform Engineer
    Fifth Third Bank Mar 2016 - Present
    Cincinnati, Ohio Area
    - Responsible for providing solutions and best practice designs for the Genesys platform.- Manage various levels of Genesys projects from planning, management, implementation, and configuration.- Act as a member of the Call Center Solutions team, providing technology expertise for the 1800+ seat Contact Center.
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  • Fifth Third Bank
    Lead Systems Operations Analyst
    Fifth Third Bank May 2015 - Mar 2016
    Cincinnati, Ohio Area
    Responsible for the infrastructure of call center technology including:- Genesys Voice Platform- Genesys Desktop- NICE IEX Totalview Workforce Management- NICE Desktop Analytics
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  • Ge Capital
    Lead It Analyst
    Ge Capital Jun 1991 - May 2015
    Held various positions, mostly in Information Technology.
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  • Embry-Riddle Aeronautical University
    Adjunct Instructor
    Embry-Riddle Aeronautical University Aug 2009 - May 2013
    Courses taught:MGMT 320 Business Information SystemsCSCI 109 Introduction to Computers and ApplicationsMGMT 221 Advanced Computer Based SystemsMGMT 436 Strategic Management
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  • Xavier University
    Adjunct Instructor
    Xavier University Aug 2010 - May 2012
    Cincinnati Area, Ky
    Courses taught:INFO 120 Introduction to Business TechnologyINFO 220 Management of Information Technology
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  • Comair Airlines
    Aircraft Dispatcher
    Comair Airlines Nov 1986 - Nov 1988
    Cincinnati/Northern Kentucky International Airport
    - Jointly responsible with aircraft captain for the safe operation of assigned flights.- Operational control for daily airline operations.

John Piccirillo Skills

Process Improvement Vendor Management Business Analysis Leadership Team Building

John Piccirillo Education Details

Frequently Asked Questions about John Piccirillo

What company does John Piccirillo work for?

John Piccirillo works for Fifth Third Bank

What is John Piccirillo's role at the current company?

John Piccirillo's current role is Lead Platform Engineer at Fifth Third Bank.

What is John Piccirillo's email address?

John Piccirillo's email address is john.piccirillo@53.com

What schools did John Piccirillo attend?

John Piccirillo attended Xavier University, Embry-Riddle Aeronautical University, Embry-Riddle Aeronautical University, Northern Kentucky University, Sheffield School Of Aeronautics, Northern Kentucky University.

What skills is John Piccirillo known for?

John Piccirillo has skills like Process Improvement, Vendor Management, Business Analysis, Leadership, Team Building.

Who are John Piccirillo's colleagues?

John Piccirillo's colleagues are Joanna Mitchell Gonzalez, Khaleelah Stanton, Jessica Rash, Pat & Vicki Costello, Nicki Blattner, Amber Mattingly, Joe Coniglio.

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