John Roberts Email & Phone Number

Eugene, Oregon Area

Conduct and assist with interviews for potential employeesTrain new employees with front and back office with day-to-day procedures and protocolsCreate, organize and implement business office employee scheduleCreate, write and update company protocols and proceduresAssist employees with questions regarding patient scheduling and other patient requestsConduct clinic patient retinal scansAssist with dispersion of paperwork to appropriate departments after doctor travel to satellite clinicsBusiness and back office clerical duties

Gilbert Pt

•Respond to patient calls, inquiries and concerns that involve benefits, eligibility, payments and scheduling•Greet and check patients in for appointments•Verify insurance benefits•Collect co-pays and past due balances•Organize, anticipate and prioritize tasks to ensure smooth and successful operation of the front office•Schedule appointments and resolves patient conflicts to provide superior customer service with EHR•Provide administrative and clerical support

Performing transactions involving checks, cash, money orders, official checks, loan applications and opening new accountsAnswering phones and resolving customer inquiries and concerns Balancing cash drawers each day, opening and closing branchMentor for new hires and co-workersResponsible for employee scheduling, training and professionalism Attend manager meetings to collaborate with fellow managers

Working side-by-side with physicians and nurses to observe and reports patient conditionsTaking vital signs, feeding and monitoring food and liquid intake and output Moving and lifting patients to help attend to their needsResponsible to assist patients with personal hygiene needs

Working side-by-side with physicians and nurses to observe and reports patient conditionsTaking vital signs, feeding and monitoring food and liquid intake and output Moving and lifting patients to help attend to their needsResponsible to assist patients with personal hygiene needs

Bachelor Of Science (B.S.), Human Health

Master Of Science (M.S.), Health/Health Care Administration/Management