John Sheldon Email and Phone Number
I am a multi-faceted, resourceful, and detail-oriented financial services professional with broad-based background and proven experience in collections, cash management, reconciliations, and exercised integrity and confidentiality in financial reporting. Served as a valuable contributor in the day-to-day operations and made an ongoing impact on financial transactions for roles in the healthcare and technology sectors. Demonstrated success applying knowledge and new information rapidly; worked in fast-paced environments that demanded strong organizational, time management, technical and interpersonal skills. Knowledge of the Equal Credit Opportunity Act, Fair Credit Reporting Act, HIPAA, and Fair Debt Collections Practices Act.CORE COMPETENCIESMonth-end Reporting & Analysis | General Ledger | Account Reconciliation | Accounting PrinciplesInternal & External Audit Resolution | Accounts Receivable | Project Governance | BookkeepingSOX Compliance| Cross-functional Team Collaboration | Bank Deposits | Process ImprovementFair Credit Practices & Collection Regulations | Customer Service & Negotiation SkillsSettlement Negotiations | Research, Reporting & Documentation | Recruitment, Hiring, and TrainingTECHNICAL COMPETENCIESIntermediate Excel (V-Lookups and Pivot Tables), Word, Access, PowerPoint | SharePoint Microsoft Great Plains (GP) Financial Platform | JD Edwards EnterpriseOne | SAPOracle Enterprise Resource Planning-ERP | Google Drive-Docs, Spreadsheets
Vector Airport Systems
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Accounts Receivable SpecialistVector Airport Systems Mar 2023 - PresentHerndon, Virginia, United States
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Accounts Receivable SpecialistHoya Vision Care Feb 2018 - Dec 2022Lewisville, Texas, United StatesEnsured accuracy and efficiency of operations; resolved disputes, provided customer service, processed and monitored incoming payments, and secured revenue by verifying and posting receipts.• Researched and entered daily payments into JD Edwards EnterpriseOne in compliance with financial policies and procedures.• Administered the ACH and Credit Card auto-payment program; ensured accurate bank template and spreadsheet information.• Processed daily credit card payments; performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.• Pulled and formatted daily bank lockbox, distributed work to team members.• Conducted monthly reporting and maintained the Access database for auto-posting.• Reconciled complex accounts in Excel, partnered closely with collections and billing to ensure accuracy and collection of past due amounts.• Provided accurate posting and backup research for all large accounts.• Mentored and trained new team members; developed each employee to highest potential through coaching and leadership.• Processed customer statements and resolved sub ledger discrepancies at month-end; to ensure all payments were accounted for and properly posted.• Provided quarterly audit samples and resolved audit discrepancies and calculated quarterly bad debt allowances -
Supervisor- Collections And Cash AppsWageworks Jun 2015 - Jul 2017Irving, Texas, United StatesSupervised debt collection and cash application teams; made sure collectors adhered to regulations, laws, and protocols; led the team in daily assignments of default resolution, approvals, cash application and monthly reporting, monitored the collection of accounts, and provided training to staff members on the latest techniques of account resolution.• Prepared month-end reporting, aging analysis, bad debt reserve analysis, and statement generation.• Liaised with internal and external auditors to document and improve processes and improve SOX compliance; prepared management reports to external audit to address and resolve deficiencies.• Managed staff of three (3) debt collectors and six (6) cash applications staff members.• Migrated all reporting to new Great Plains platform; coordinated with IT to resolve problems and inconsistencies. • Developed and maintained workflow process in SharePoint for operational check requests, remittance tasks, and collection tasks. • Approved and analyzed requests and collaborated with other departments ensure tasks were completed correctly.• Trained, developed and motivated staff; conducted interviews to hire new staff members, coordinated with HR and outside employment agencies to recruit and retain staff.• Connected with accountants to make sure cash items were recorded properly in general ledger and month-end deadlines were met; reconciled any differences. -
Collections Team LeadWageworks Oct 2007 - Jun 2015Irving, Texas, United StatesAs a collection’s representative, serving as a senior collector, pursued past due administration fees and funding shortages for third party administered health benefits. Responsible for first level escalations and assisted four (4) collectors in performance of job duties; maintained a 97% collection ratio with minimal write offs.• Collaborated with Client Service Representatives to ensure accuracy of client balances.• Assisted management and co-workers in the Great Plains conversion process.• Placed collection calls/emails to collect outstanding balances; resolved escalated issues with clients and internal customers.• Produced past due statements and letters; coordinated and supervised mailing with collectors.• Functioned as a liaison to the third-party collection vendor (referrals, tracked/bad debt recovery analysis, and negotiated settlements).• Researched and resolved cash application discrepancies and misapplications.• Trained, coached, and developed collection staff.
John Sheldon Education Details
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3.8 Gpa -
Finance, General
Frequently Asked Questions about John Sheldon
What company does John Sheldon work for?
John Sheldon works for Vector Airport Systems
What is John Sheldon's role at the current company?
John Sheldon's current role is Accounts Receivable Specialist | Collections | Cash Application & Management | Debt Settlement Negotiations | Audits/Reconciliations | Dispute Resolution | Customer-focused Service | General Ledger | Financial Reporting.
What schools did John Sheldon attend?
John Sheldon attended Texas A&m University-Commerce, Grand Valley State University.
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