John Smith Email & Phone Number

United Kingdom

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MorganAbby is a SaaS consulting company specialising in implementation and delivery of services to enhance lead generation and brand awareness for clients of all sizes

United Kingdom

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Responsible for Sales and Accounts in Countries that are not currently represented locally by Projectplace International ABI have successfully developed customer relations with SME and larger worldwide companies across all markets.I work with increased strategy focus including buying behaviours and strategies, vertical markets and sectors in order to recognise buying trends and patterns .I attend sales exhibitions and seminars with a view to attracting new business and also assist with marketing activities such as Google advert campaigns. European travel is a necessity within my role to attend training courses, company sales meetings and events.I also have the role of a sales mentor within the company to develop the new sales team up to a required standard set by the company. I am responsible for the development of our international Telemarketing/Telesales team.

I was an account manager for a large percentage of clients and was also targeted to achieve new business.My responsibilities ranged from calling new leads to convert into new business, to maintaining existing clients with site visits, discount offers and general account retention. I was responsible for providing a high quality of customer service and achieving sales targets.

Working in a busy call centre I was responsible for achieving and exceeding sales targets selling new products and services to BT business & residential clients.I also worked within the training and development team which involved training new employees so that they were able to make calls to the required standard. Key skills involved motivation, promoting best practices & building confidence.I also worked in the BT/O2 retail store to gain more experience by meeting customers face to face. This allowed me to gain more experience in customer needs and the appropriate solutions available. This was for 7 months.