I have an exciting and varied range of daily tasks including:-* Installation, configuration and the ongoing management/monitoring of their Microsoft technologies-based computer networks (Ranging from small to multi-national structures) - including AD, DHCP, DNS, Exchange and MS SQL.* Basic to highly advanced quick-response technical support for clients, over the phone, in person and also via remote access software.* Hardware/Software quotations - working to strict budgeting to provide a top class solution for our customers that meets their needs and has a level of future proofed and expandability.* Advanced network configurations including VPN and firewall solutions.* Telecommunications systems support (including VOIP and ISDN-based systems)* Researching and developing new products to benefit our growing customer-base.* Supporting the web and email hosting platforms for our sister company GML Consulting.

I started off as Technical Support and worked my way up through Junior Systems Administrator to the top technical position of Systems Administrator.My daily duties included:-* Pro-actively monitoring and managing all customer-facing servers, Apace-based web servers, Qmail and Postfix mail servers, BIND DNS servers, mailing list systems, web control panels (cPanel-based).* Developing new systems and products based on the latest technologies on the market.* Ensuring all the latest patches were applied to ensure security was kept at a high level at all times.* Providing client support from basic to highly advanced levels, applying troubleshooting and analytical techniques to find a speedy solution to any issues.