John Teel Email & Phone Number

Parsippany, New Jersey, United States

Metlife Stadium

Overseeing operations for Guest, Safety, & Security Services during all major events including, but not limited to, every NFL game.

Red Bull Arena

Overseeing security, guest services, ushers and ticket takers at Red Bull Arena for all Red Bull Soccer matches and events.

Greater New York City Area

Liaison between client, client corporate office, and Securitas USA to ensure all security staff adhere and adapt to current and/ or new procedures to better serve the client.Fingerprint, photograph, and process all new employees and vendors working at client site.Handle all on site scheduling for security staff and submit weekly reports to district office on absences, tardiness, & vacations.Manage payroll and submit reports for client billing and employee payment including overtime or lack thereof.First responder to all incidents at client site.Train all security staff on procedures, new or refreshed. Suggest, plan, and implement strategies to better serve clients as well as keep employee morale high and keep a safe working environment for client and company staff.Submit weekly reports to clients to ensure their requests are being met and take responsibility for any issues clients may have.Manages logistics for all inbound & outbound deliveries.

Greater New York City Area

Manages security compliance operations for all client locations in the NY Metro Area(over 100 locations). Working alongside multiple branch offices to ensure the client receives the best service from Securitas USA. In charge of training officers and supervisors to maintain compliance at all client locations. Provides detailed reports to the client of all(if any) service issues on a weekly basis.

Cyrusone

Serves as the key point of client contact to ensure the delivery of high quality customer service.Meets regularly with client representatives to give status updates.Assists branch management in negotiation of client contract.Oversees, coordinates with branch management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber security officers and supervisors.Assists in development and administration of the budget.Prepares and coordinates staff schedules for the client, in collaboration with branch management as necessary; acting to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs.

Cervalis/ Cyrusone

Liaison between client, client corporate office, and Securitas USA to ensure all security staff adhere and adapt to current and/ or new procedures to better serve the client.Fingerprint, photograph, and process all new employees and vendors working at client site.Handle all on site scheduling for security staff and submit weekly reports to district office on absences, tardiness, & vacations.Manage payroll and submit reports for client billing and employee payment including overtime or lack thereof.First responder to all incidents at client site.Train all security staff on procedures, new or refreshed. Suggest, plan, and implement strategies to better serve clients as well as keep employee morale high and keep a safe working environment for client and company staff.Submit weekly reports to clients to ensure their requests are being met and take responsibility for any issues clients may have.Manages logistics for all inbound & outbound deliveries.

New Meadowlands Stadium/ Metlife Stadium

Monitor & report any/ all fire activity within the stadium and surrounding area. Monitor & operate fire command system. Report any/all findings to client & Securitas Security Services USA branch office.

Iron Mountain

Kpmg

Adp

Liaison between client, client corporate office, and Securitas USA to ensure all security staff adhere and adapt to current and/ or new procedures to better serve the client.Fingerprint, photograph, and process all new employees and vendors working at client site.Handle all on site scheduling for security staff and submit weekly reports to district office on absences, tardiness, & vacations.Manage payroll and submit reports for client billing and employee payment including overtime or lack thereof.First responder to all incidents at client site.Train all security staff on procedures, new or refreshed. Suggest, plan, and implement strategies to better serve clients as well as keep employee morale high and keep a safe working environment for client and company staff.Submit weekly reports to clients to ensure their requests are being met and take responsibility for any issues clients may have.

Bank Of New York/ Mellon

Liaison between client, client corporate office, and Securitas USA to ensure all security staff adhere and adapt to current and/ or new procedures to better serve the client.Fingerprint, photograph, and process all new employees and vendors working at client site.Handle all on site scheduling for security staff and submit weekly reports to district office on absences, tardiness, & vacations.Manage payroll and submit reports for client billing and employee payment including overtime or lack thereof.First responder to all incidents at client site.Train all security staff on procedures, new or refreshed. Suggest, plan, and implement strategies to better serve clients as well as keep employee morale high and keep a safe working environment for client and company staff.Submit weekly reports to clients to ensure their requests are being met and take responsibility for any issues clients may have.

River Edge, Nj

Performed on site inspection of over 40 client sites to ensure quality of security officers including; knowledge of company post orders as well as client requests, proper maintenance of company and client property, and proper knowledge of emergency procedures if they were ever needed.Maintain scheduling for all client sites. This included call offs, vacation requests, open posts, and tardiness to ensure every post was fully staffed at all times as well as minimizing overtime.First responder to alarms at client sites where no human security was present.Transport employees to/ from client sites as requested.Pick up weekly time sheets from client sites to ensure payroll department had documentation of billing hours to clients and payment to employees.Meet with clients to see if all requests and procedures were being followed by the security staff and suggest ideas to better serve the client.

Increased umpire staff by at least 5% annually except second year where staff increased by approximately 50%.Negotiated with District Administrator, Section Coordinator, Section Consultant of Umpires, and State Supervisor of Umpires on umpire assignments and scheduling of all games within District 5 New Jersey; Supervised staff of 15 - 20.Responsible for all money in store.Placed orders to vendors to ensure store was fully stocked at all times to better serve our customersIn charge of security in store and on store property.Addressed all concerns from customers, patrons, and staff to better serve staff and employees alike.

Associates Of Arts, Psychology

Associates In Applied Science, Criminal Justice