John Walker Email & Phone Number
@hotwirecommunications.com
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Who is John Walker? Overview
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John Walker is listed as New Property Launch Concierge with Hotwire Communications Ltd at Hotwire Communications Ltd, a company with 702 employees, based in Jonesboro, Georgia, United States. AeroLeads shows a work email signal at hotwirecommunications.com and a matched LinkedIn profile for John Walker.
John Walker previously worked as New Property Launch Concierge at Hotwire Communications Ltd and Tier 2 Support Analyst at Hotwire Communications Ltd. John Walker holds Network Technology Certificate, Computer Systems Networking And Telecommunications from Advanced Career Training.
Email format at Hotwire Communications Ltd
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AeroLeads found 2 current-domain work email signals for John Walker. Compare company email patterns before reaching out.
About John Walker
Dynamic, versatile, and resourceful professional with valuable customer support and problem resolution expertise. Specializes in quality service, customer retention, productivity and team management. Quality-focused and energetic team player with track record of achievement maximizing productivity, optimizing workflow, building alliances, exceeding objectives, and ensuring world class customer service. Adaptable leader who thrives in fast-paced, high stress environments.Experience Highlights*Team Management *Talent Development*Deadline Oriented *Troubleshooting *Focused on Customer Satisfaction *Sales*Training and Development *Conflict Resolution Techniques*Product Service/Sales *CRM*Management of Remote Employees *Skilled Multi-tasking *Safety *Negotiation*Team Supervision *Analytical• Instrumental in establishing and growing Comcast High Speed internet inbound support for the Atlanta Market.• Successfully tested, hired, trained and supervised agents.• Established a Virtual Customer Account Executive program.• Selected to roll out Comcast Digital Voice product in Atlanta call centers.• Named the "You Make the Difference" leadership recipient inbound call center for superior leadership and dedication.• Selected to roll out Comcast Cares program which increased sales by 20% on inbound repair calls.• Team selected to test and critique the National Line of Questions to be used by all inbound service and repair agents in Comcast.• Member of the Call Center Safety team• Improved Calls per Productive Hours in 2004 for High Speed Internet staff from 6.5 CPPH to 10 CPPH by setting demarcations and tier groups.
Listed skills include Training, Team Leadership, Quality Assurance, Management, and 25 others.
John Walker's current company
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John Walker work experience
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Tier 2 Support Analyst
Business Owner
Customer Care Supervisor
- Successfully managed the activities of 15-20 team members in both call center and virtual environment.
- Rolled out training material targeted at resolving even the most difficult customer issues.
- Developed, implemented and monitored programs to maximize customer satisfaction.
- Owned team productivity metrics.
- Maintained a safe and healthy work environment by establishing and meeting safety requirements
- Performed random site inspections for Virtual agents to ensure safety guidelines
Help Desk Trainer
· Responsible for facilitating training classes for new employees hired to support BellSouth DSL internet services in a high volume call center· Provided phone support to residential and small business customers for issues related to connectivity of Bellsouth DSL service· Provided for support for field technicians during installation, registration and.
Lead Research Specialist
- Created training manuals targeted at resolving even the most difficult customer issues. Responsible for facilitating training classes for new employees hired to support BellSouth DSL internet services in a high volume.
- Provided phone support to residential and small business customers for issues related to connectivity of Bellsouth DSL service
- Provided for support for field technicians during installation, registration and configuration of network and mail clients for Bellsouth DSL.
Colleagues at Hotwire Communications Ltd
Other employees you can reach at hotwirecommunications.com. View company contacts for 702 employees →
Ivan A Ramirez
Colleague at Hotwire Communications Ltd
Miami-Fort Lauderdale Area, United States
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Courtney Cox
Colleague at Hotwire Communications Ltd
Miami-Fort Lauderdale Area, United States
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TH
Twanisha Heggins
Colleague at Hotwire Communications Ltd
Las Vegas, Nevada, United States, United States
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IS
Igor Sandoval
Colleague at Hotwire Communications Ltd
Atlanta Metropolitan Area, United States
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MC
Mike Connell
Colleague at Hotwire Communications Ltd
North Myrtle Beach, South Carolina, United States, United States
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PH
Porsche Hillery-Kanu Pmp-Lpc
Colleague at Hotwire Communications Ltd
Hollywood, Florida, United States, United States
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ME
Matthew Eckert
Colleague at Hotwire Communications Ltd
Longwood, Florida, United States, United States
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BA
Bismar Aguila
Colleague at Hotwire Communications Ltd
Cape Coral, Florida, United States, United States
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PL
Paul Livio
Colleague at Hotwire Communications Ltd
Pompano Beach, Florida, United States, United States
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MM
Maria Mercado
Colleague at Hotwire Communications Ltd
Fort Lauderdale, Florida, United States, United States
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John Walker education
Network Technology Certificate, Computer Systems Networking And Telecommunications
Business Administration And Management, General
Business Administration And Management, General
Frequently asked questions about John Walker
Quick answers generated from the profile data available on this page.
What company does John Walker work for?
John Walker works for Hotwire Communications Ltd.
What is John Walker's role at Hotwire Communications Ltd?
John Walker is listed as New Property Launch Concierge with Hotwire Communications Ltd at Hotwire Communications Ltd.
What is John Walker's email address?
AeroLeads has found 2 work email signals at @hotwirecommunications.com for John Walker at Hotwire Communications Ltd.
Where is John Walker based?
John Walker is based in Jonesboro, Georgia, United States while working with Hotwire Communications Ltd.
What companies has John Walker worked for?
John Walker has worked for Hotwire Communications Ltd, Timely And Precise Lawn Services, Llc., Comcast Cable, Hewlett-Packard, and Suntrust.
Who are John Walker's colleagues at Hotwire Communications Ltd?
John Walker's colleagues at Hotwire Communications Ltd include Ivan A Ramirez, Courtney Cox, Twanisha Heggins, Igor Sandoval, and Mike Connell.
How can I contact John Walker?
You can use AeroLeads to view verified contact signals for John Walker at Hotwire Communications Ltd, including work email, phone, and LinkedIn data when available.
What schools did John Walker attend?
John Walker holds Network Technology Certificate, Computer Systems Networking And Telecommunications from Advanced Career Training.
What skills is John Walker known for?
John Walker is listed with skills including Training, Team Leadership, Quality Assurance, Management, Call Centers, Leadership, Customer Satisfaction, and Customer Service.
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