John Warren Email and Phone Number

Provide project cost analysis to improve profitability Assist technical staff in diagnosing system failures to the component level in HVAC systems to reduce inventory cost greatly increasing profitability in their service sectorProvide telephone, on site customer support and written communications to explain, demonstrate and or give Q&A synopsis of complex system capabilities and limitations for both technical and end users in clear easily understandable terms.

Used telephones, computers, two-way radios and alarm panels to receive, prioritize and route request for police, fire and medical servicesSuccessfully used Ms Word and Excel to input sensitive police data into a secure data base allowing the creation of error free police reportsExhibited my excellent writing skills by creating a format to journalize daily police response activity that was so clear and efficient that it was immediately adopted by the police as there SOP thereby reinforcing my employers reputation for hiring capable and competent staff for placement Routinely used my technical skills to quickly diagnose security system and equipment failures and make the appropriate service request resulting in the reduction of security coverage lapses

Safely used hand tools, power tools, boom and scissor lifts, measuring devices, scaffolds, blueprints and schematics to build wood, metal and masonry structures Resulting in not having a single time-loss work injuryTrained, supervised and conducted OSHA compliance safety briefings for lower ranking personnel Routinely made oral and written reports on production, materials and equipment usage to higher staff

Safely used soldering irons and other soldering equipment to make repairs on circuit boards from microprocessor based communications equipment resulting in over 10,000 successful repairs helping my team be a perennial shop leader in cycle time and customer satisfactionSkillfully used schematics, blueprints, multimeters, oscilloscopes, spectrum analyzers and environmental testing to diagnose component level failures in complex microprocessor based circuitsDocumented system and circuit failures, their symptoms, appropriate fixes, catalogued the information to make suggestions to Engineering regarding product improvement resulting in a lowered return repair rate and higher profitability Incorporated my excellent writing skills to create easy to read diagnostic flow charts and repair manuals that enabled new-hires to quickly come up to the production speed of our veteran repair technicians resulting in a greatly reduced cost for training