Field Service Engineer Iv
CurrentInstalls, configures, troubleshoots, and maintains products/equipment. Identifies, analyzes, and repairs product failures, install new components or parts. Help develops creative solutions to more unique, chronic, or complex issues. Researches and answers difficult customer/peer questions about product features and recommend appropriate upgrades. Additionally, Performs start up testing and customer training on features and general operation of Accurays products. Tasked with mentoring less experienced engineers and certifying them with our competency based qualification program. Has deep knowledge of the organization's productsand services.