John White Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

- Responsible for keeping 100 of our 'Gold' clients satisfied and delivering exceptional client service on a day-to-day basis- Monitor and analyze customer's usage of our product- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships- Managing a multi-million dollar account which involves the secure management of over 1,000 individual cardholders, loading $1,000,000 of funds every quarter to correct cards

Melbourne, Victoria, Australia

Creating and processing invoices through XeroAnswering inbound customer enquiries and responding to customer requestsFollow up customer enquiries, leads or opportunities (outbound)Answering inbound general enquiries from end users of the products we provide to our clientsCo‐ordinating the implementation and delivery of services sold to our clientsCo‐ordination customer requirements – artwork, schedules, etc.Co‐ordinating internal production requirements – booking productionManaging stock and inventory for our clientsInvoicing and reportingSales reportingMinor maintenance to customer portalsMaintaining CRM data integrity

Andong, North Gyeongsang, South Korea

Liverpool, England, United Kingdom

Warrington, England, United Kingdom

St. Helens, England, United Kingdom

Prague, Czechia

Achieved promotion from Resourcer to Consultant in 4.1 monthsMade £72,000 of sales in 8 monthsBuild relationships with clients to ensure future businessManage the process on both the client and candidate side, handling objections and offering solutionsSpecialising in Medical Affairs, UK – speaking to 1400 candidates each month in my market and over 200 clients with Medical Affairs functions