John Williams Email & Phone Number

Slough, Gb

Slough, United Kingdom

Wokingham

Joined ITEC Ltd as Head of Major Accounts assuming responsibility growing and diversifying revenues whilst increasing contract value and complexity through existing channel.

Headhunted to join BT Engage as Account Director for Capgemini to assume full general management duties and tasks associated with directing and managing a £18m services businessManaged 13 managed services annuity accounts working closely with the Service Delivery Managers identifying in life projects, devising continuous service improvement plans and efficiency gains.Researched, developed and implemented new account strategy introducing and thereafter and personally directing… Show more Headhunted to join BT Engage as Account Director for Capgemini to assume full general management duties and tasks associated with directing and managing a £18m services businessManaged 13 managed services annuity accounts working closely with the Service Delivery Managers identifying in life projects, devising continuous service improvement plans and efficiency gains.Researched, developed and implemented new account strategy introducing and thereafter and personally directing formal stakeholder relationship mapping to from ‘C’ Level executives to CxO level.Personally led BT’s competitive contract win for a major energy company which resulted in a 5 year managed services agreement supporting 24,000 users with a total contract value of £5.5m.Personally led and closed 4 major project opportunities with TCV of circa £8m by directing and managing virtual teams Overachieved annual revenue and margin targets by more than 20% in the first year. Show less

Key Responsibilities include:Developing existing account relationships and additional channel accounts through professional and regular engagement with clients and supporting company resources.Proactively driving the sales engagement process from opportunity identification through to service transition and go-live – Further supported by on-going Account Management into the BAU activity phase.Managing the complexities of strategic and tactical opportunities through the… Show more Key Responsibilities include:Developing existing account relationships and additional channel accounts through professional and regular engagement with clients and supporting company resources.Proactively driving the sales engagement process from opportunity identification through to service transition and go-live – Further supported by on-going Account Management into the BAU activity phase.Managing the complexities of strategic and tactical opportunities through the coordination of multi-skilled virtual bid teams providing IT support solutions. In partnership with our clients, clearly defining and communicating business and budgetary requirements in to the key touch points within the organisation. Development and management of solution led pricing structures delivering directly to customers business needs. Show less

Key achievements included:Ownership and proactive management of the Capgemini Account delivering an aggressive 50% revenue increase over a 12 month period.Development of targeted account planning driving an increase in annual sales of over 90% in year 2, delivering overall account revenues of over £4.5m.Introduction and sale of multiple new business service - Notable accounts include: HMRC, Metropolitan Police, London Borough of Croydon, Westminster City Council… Show more Key achievements included:Ownership and proactive management of the Capgemini Account delivering an aggressive 50% revenue increase over a 12 month period.Development of targeted account planning driving an increase in annual sales of over 90% in year 2, delivering overall account revenues of over £4.5m.Introduction and sale of multiple new business service - Notable accounts include: HMRC, Metropolitan Police, London Borough of Croydon, Westminster City Council, Lloyds Register and Welsh Water.Development of key manufacturer relationships and partnership agreements to design, market and close high value complex multi-vendor solutions - Notably an Information Security solution for Hays, a new infrastructure deployment for Viridian and an IT transformation for Scottish Water.Development of excellent key client relationships up to board level.Leadership and development of a team of Fujitsu consultants to design repeatable service & automated procurement solutions that integrated into several new client core systems.Instigated and executed new business sales campaigns targeting specific verticals within Fujitsu’s business units. Show less

Key achievements included:Development of a strategic partnership with Capgemini delivering managed services, enterprise infrastructure and hardware solutions into their client base delivering an invoiced gross margin of £1.2m in financial year 05/06Highest achiever in the SCC sales force in financial year 2002 delivering 260% of annual targetGeneration of £3.5m margin over an 18 month period delivering business re-engineering projects for National Mutual. This included… Show more Key achievements included:Development of a strategic partnership with Capgemini delivering managed services, enterprise infrastructure and hardware solutions into their client base delivering an invoiced gross margin of £1.2m in financial year 05/06Highest achiever in the SCC sales force in financial year 2002 delivering 260% of annual targetGeneration of £3.5m margin over an 18 month period delivering business re-engineering projects for National Mutual. This included advising on and building Windows 2000 infrastructure from scratch and implementing a 2Tb SAN.Successful pursuit of a £1.5m tender for the roll-out of 3000 PC’s across 85 sites within the UK including configuration, installation, cabling, training, disposals and project management – delivering a services revenue of £350kSucceeded in becoming the incumbent infrastructure supplier to Tate & Lyle, this included coordinating and overseeing a global sever roll-outConsistently achieved defined annual margin targets for 5 years running Show less

Key achievements included:Successful management of over 40 major accounts providing full software constancy, telephony support, on-site services and training.Increased the number of buying accounts by 20% in the first 3 months of tenure.Controlled, managed and implemented three Microsoft Select global licensing contracts.Continually achieved challenging revenue, margin and call rate targets from the first month of tenure.Expanded all aspects of software… Show more Key achievements included:Successful management of over 40 major accounts providing full software constancy, telephony support, on-site services and training.Increased the number of buying accounts by 20% in the first 3 months of tenure.Controlled, managed and implemented three Microsoft Select global licensing contracts.Continually achieved challenging revenue, margin and call rate targets from the first month of tenure.Expanded all aspects of software knowledge focussing particularly on Microsoft, Lotus, IBM, Novell, S&S, Sunsoft, Symantec, Walldata, Attachmate and Visio.Designed, developed and tested a quotation and forecast system which was later rolled out to additional users across the sales business. Show less

Key achievements included:Major Compaq network contract win with maintenance revenue element in excess of £50kDevelopment of a strong customer base of over 100 corporate and re-seller customersStructured growth of 20 strategic accounts to full business potentialOver target achievement of 12 month goal at 110%Successful identification and management of several migration solutions from Wang VS mini systemsExpansion of product knowledge by attending… Show more Key achievements included:Major Compaq network contract win with maintenance revenue element in excess of £50kDevelopment of a strong customer base of over 100 corporate and re-seller customersStructured growth of 20 strategic accounts to full business potentialOver target achievement of 12 month goal at 110%Successful identification and management of several migration solutions from Wang VS mini systemsExpansion of product knowledge by attending product and manufacturer seminars and subsequent conversion into business opportunities Show less

Key achievements included:Successful signature and subsequent delivery of £125k PC procurement and maintenance contract with a leading UK courier organisationDelivered services expansion to the existing TPM base of clients Designed , tested, Set up and managed personal order process systemSuccessfully delivered an industry specific targeted promotional advertising campaignManaged regular mailshot activity and worked closely with sales manager driving… Show more Key achievements included:Successful signature and subsequent delivery of £125k PC procurement and maintenance contract with a leading UK courier organisationDelivered services expansion to the existing TPM base of clients Designed , tested, Set up and managed personal order process systemSuccessfully delivered an industry specific targeted promotional advertising campaignManaged regular mailshot activity and worked closely with sales manager driving lead follow ups Show less