John Kingston Thangaraj

John Kingston Thangaraj Email and Phone Number

Project Management | Program Management | Technical Writing @ Pluralsight
Bengaluru, KA, IN
John Kingston Thangaraj's Location
Bengaluru, Karnataka, India, India
John Kingston Thangaraj's Contact Details

John Kingston Thangaraj work email

John Kingston Thangaraj personal email

About John Kingston Thangaraj

20+ years of direct experience in Project Management, Program Management, Technical Writing, Developer Documentation, API Documentation, Product Documentation, and Instructional Designing. Real-time experience leading extraordinary and successful authoring teams in overly complex and challenging projects. Ability to steer and lead complex and challenging projects from initiation to closure. Experienced in prioritizing and budgeting strategic documentation initiatives aimed at achieving business goals and generating business value.Specialized and proven experience in project initiation, planning, execution, monitoring, and closure of parallel documentation projects aimed at delivering product, developer, and API documentation and online help systems.Demonstrated problem-solving and calculated risk-taking abilities. Keen about adopting simple, innovative, and creative ideas at work. Strongly believes in simple automation strategies to gain focused time for innovation. Real-time experience adopting proven agile methodologies (LEAN, KANBAN, and SAFe) at work, plus a Certified Scrum Master (CSM).

John Kingston Thangaraj's Current Company Details
Pluralsight

Pluralsight

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Project Management | Program Management | Technical Writing
Bengaluru, KA, IN
Website:
pluralsight.com
Employees:
2058
John Kingston Thangaraj Work Experience Details
  • Pluralsight
    Pluralsight
    Bengaluru, Ka, In
  • Pluralsight
    Senior Manager - Technical Writing
    Pluralsight Jun 2023 - Present
    Draper, Ut, Us
  • Philips
    Project Manager (Deployment - Knowledge And Content)
    Philips Aug 2020 - Jun 2023
    Amsterdam, Noord-Holland, Nl
    • Focus on the service documentation transformation deployment projects for Philips’s businesses and ensure that service documentation is consistent and harmonized across Philp’s business.• Steer and lead complex and challenging Philips’s transformation deployment projects from initiation to closure by working and collaborating with service innovation directors, content managers, technical writers, and quality managers across Philips global locations.• Prioritize and budget strategic documentation initiatives aimed at achieving business goals and generating business value.• Act as a service documentation control reference board chairperson and collaborate with representatives from Philips’s businesses globally at least from eight countries on critical and crucial decisions related to service documentation used by Philips field service engineers.
  • Accenture
    Associate Manager, Technical Writing
    Accenture Nov 2014 - Aug 2020
    Dublin 2, Ie
    • Responsible for initiating, planning, developing, and delivering Accenture CAS Technology documentation for the Accenture CAS and Accenture CAS Salesforce Cloud applications.• Lead a large team of technical writers in the process of collaborating and delivering technology documentation for highly complex Accenture CAS Salesforce Cloud products and solutions• Used agile methodologies and TFS Sprint boards to streamline the project management and delivery of technology documentation projects. Ensured that daily progress was tracked, and blockers were resolved daily using daily stand-up meetings.• Involved in Salesforce localization and translation activities for the Accenture CAS Salesforce Cloud products.• Learned Salesforce localization and translation best practices from the Salesforce developer documentation portal and understood the complete process involved in translating and localizing a Salesforce product. Created the needed guidelines and how-to documents that captured the entire process to be followed to achieve localization and translation.
  • Nokia
    Lead Technical Writer
    Nokia Apr 2013 - Nov 2014
    Espoo, Southern Finland, Fi
    • Responsible for the deliverables of the Nokia Asha Developer's Library team and actively involved in creating and updating the API guides for the Nokia Asha Platform APIs supported by the platform. Also assisted the team in peer and usability reviews.• Tools and standards used include OASIS DITA 1.2, Arbortext Editor 5.3, Alfresco, Markdown Text, Git, JIRA, SDL Live Content Architect, Snagit 11, Adobe Captivate, Camtasia Studio and Microsoft Visio 2013.
  • Accenture
    Lead Technical Writer
    Accenture Oct 2011 - Apr 2013
    Dublin 2, Ie
    Responsible for the deliverables of the Java and LWUIT Developer's Library team and actively involved in creating and updating the API guides for the Java and LWUIT APIs supported by the platform. Also assisted the team in peer and usability reviews. Tools and standards used include OASIS DITA 1.2, Arbortext Editor 5.3, Alfresco, SDL Xopus, Git, JIRA, Microsoft SharePoint 2010, SDL Live Content Architect, Snagit 11, Adobe Captivate, Camtasia Studio and Microsoft Visio 2013.
  • Nokia
    Senior Technical Author
    Nokia Feb 2009 - Sep 2011
    Espoo, Southern Finland, Fi
    The Symbian platform is a comprehensive open-source software platform for Symbian-based devices. The platform is used by device manufactures to build devices, and by third-party developers to create after-market applications for installation onto devices.Was involved in planning, creating, updating and managing the contents of Symbian Developer Library. Also assisted peers in reviewing and validating technical content for english grammar and usability. Adopted DITA standards and tools for authoring and publishing documentation content. Used the DITA Open Toolkit to publish DITA content in multiple output formats and multiple DITA authoring tools, such as Oxygen XML Editor, XMetaL and Arbortext.
  • Symbian Software (India) Private Limited
    Technical Author
    Symbian Software (India) Private Limited May 2007 - Jan 2009
    Gb
    The Symbian platform is a comprehensive open-source software platform for Symbian-based devices. The platform is used by device manufactures to build devices, and by third-party developers to create after-market applications for installation onto devices.Was involved in planning, creating, updating and managing the contents of Symbian Developer Library. Also assisted peers in reviewing and validating technical content for English grammar and usability.
  • Talisma Corporation
    Senior Technical Writer
    Talisma Corporation Dec 2005 - May 2007
    Bengaluru, Karnataka, In
    Talisma Customer Relationship Management (CRM) is a sophisticated desktop solution enabling sales, marketing, and customer service organizations to efficiently track and store critical customer information. Through a configurable, process-oriented workflow, Users can better execute key functional tasks to ensure customer loyalty. By leveraging Talisma CRM companies can deliver consistently exceptional experiences throughout the customer lifecycle.Plan, prepare, update and guide in the preparation of the following documents:1. Online Help. 2. Installation Guide, User Guides, and Business Administrator User Guide.3. Checklist to ensure consistency in style, language and look and feel of the documents.
  • Hcl Eai Services Pvt Ltd. (Formerly Aalayance E-Com Services Pvt Ltd)
    Technical Writer
    Hcl Eai Services Pvt Ltd. (Formerly Aalayance E-Com Services Pvt Ltd) Aug 2005 - Dec 2005
    Noida, Uttar Pradesh, In
    Plan, prepare, update and guide in the preparation of the following documents for the KANA project:1. Online Help. 2. Installation Guide and User Guides.
  • Isoft R&D India Private Limited
    Technical Writer
    Isoft R&D India Private Limited Jul 2004 - Aug 2005
    Banbury, Oxfordshire, Gb
    LORENZO is a complete healthcare suite which automates the business processes of health organizations. LORENZO gives everyone the opportunity to play an active role in the delivery of care. By breaking down barriers to critical information, LORENZO helps healthcare professionals make faster, more accurate decisions.Plan, prepare, update and guide in the preparation of the following documents:1. Online Help.2. Installation Guide, User Manual and System Configuration Guide.3. Checklist to ensure consistency in style, language and look and feel of the documents.
  • Realm Services
    Technical Writer
    Realm Services Apr 2004 - Jul 2004
    Probam Suite is a comprehensive solution for automating, monitoring and managing business processes. It enables the extended enterprise by supporting processes that link knowledge workers, customers, trading partners, and suppliers. Plan, prepare and update the following documents:1. Installation Guide, User Manual and System Configuration Guide.2. Checklist to ensure consistency in style, language and look and feel of the documents.
  • Luc Enterprise [A Client Of Niit Ltd)
    Technical Writer
    Luc Enterprise [A Client Of Niit Ltd) May 2003 - Apr 2004
    Authored the following books as member of the team:1. Enterprise JINI.2. Developing Enterprise JAVA.3. Fundamentals of Jakarta Struts.4. Creating GUIs with JFC Swing.5. Maintaining and Troubleshooting Microsoft ISA Server.6. System Analysis for Software Engineers.7. Advanced Java I.8. Structured Programming.

John Kingston Thangaraj Skills

Technical Writing Framemaker Software Documentation Project Management Agile Methodologies Technical Documentation Scrum Dita Dita Xml Mobile Devices Content Management Single Sourcing Robohelp Agile Project Management Sdk Development Apis C++ Usability Microsoft Word Technical Leadership Project Planning Perl Script Perl Automation Powerpoint Microsoft Excel Microsoft Exchange Git Github Alfresco Madcap Flare Android Sdk Arbortext

John Kingston Thangaraj Education Details

  • University Of Madras
    University Of Madras
    Computer Software Engineering
  • Don Bosco Matriculation Higher Secondary School
    Don Bosco Matriculation Higher Secondary School
    Computer Science
  • Don Bosco Matriculation Higher Secondary School
    Don Bosco Matriculation Higher Secondary School
    N/A

Frequently Asked Questions about John Kingston Thangaraj

What company does John Kingston Thangaraj work for?

John Kingston Thangaraj works for Pluralsight

What is John Kingston Thangaraj's role at the current company?

John Kingston Thangaraj's current role is Project Management | Program Management | Technical Writing.

What is John Kingston Thangaraj's email address?

John Kingston Thangaraj's email address is jo****@****ail.com

What schools did John Kingston Thangaraj attend?

John Kingston Thangaraj attended University Of Madras, Don Bosco Matriculation Higher Secondary School, Don Bosco Matriculation Higher Secondary School.

What are some of John Kingston Thangaraj's interests?

John Kingston Thangaraj has interest in Games And Forex, Investing, Gardening, Finance, Movies.

What skills is John Kingston Thangaraj known for?

John Kingston Thangaraj has skills like Technical Writing, Framemaker, Software Documentation, Project Management, Agile Methodologies, Technical Documentation, Scrum, Dita, Dita Xml, Mobile Devices, Content Management, Single Sourcing.

Who are John Kingston Thangaraj's colleagues?

John Kingston Thangaraj's colleagues are Dylan Fisher, Sarah Chantal Parro, Rahul Naikwade, Nicola Barrett, Shnouli Mukherjee, Quinton Wong, Sean Hoffman.

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