John Kingston Thangaraj Email & Phone Number

Bengaluru, Ka, In

Draper, Ut, Us

Amsterdam, Noord-Holland, Nl

• Focus on the service documentation transformation deployment projects for Philips’s businesses and ensure that service documentation is consistent and harmonized across Philp’s business.• Steer and lead complex and challenging Philips’s transformation deployment projects from initiation to closure by working and collaborating with service innovation directors, content managers, technical writers, and quality managers across Philips global locations.• Prioritize and budget strategic documentation initiatives aimed at achieving business goals and generating business value.• Act as a service documentation control reference board chairperson and collaborate with representatives from Philips’s businesses globally at least from eight countries on critical and crucial decisions related to service documentation used by Philips field service engineers.

Dublin 2, Ie

• Responsible for initiating, planning, developing, and delivering Accenture CAS Technology documentation for the Accenture CAS and Accenture CAS Salesforce Cloud applications.• Lead a large team of technical writers in the process of collaborating and delivering technology documentation for highly complex Accenture CAS Salesforce Cloud products and solutions• Used agile methodologies and TFS Sprint boards to streamline the project management and delivery of technology documentation projects. Ensured that daily progress was tracked, and blockers were resolved daily using daily stand-up meetings.• Involved in Salesforce localization and translation activities for the Accenture CAS Salesforce Cloud products.• Learned Salesforce localization and translation best practices from the Salesforce developer documentation portal and understood the complete process involved in translating and localizing a Salesforce product. Created the needed guidelines and how-to documents that captured the entire process to be followed to achieve localization and translation.

Espoo, Southern Finland, Fi

• Responsible for the deliverables of the Nokia Asha Developer's Library team and actively involved in creating and updating the API guides for the Nokia Asha Platform APIs supported by the platform. Also assisted the team in peer and usability reviews.• Tools and standards used include OASIS DITA 1.2, Arbortext Editor 5.3, Alfresco, Markdown Text, Git, JIRA, SDL Live Content Architect, Snagit 11, Adobe Captivate, Camtasia Studio and Microsoft Visio 2013.

Dublin 2, Ie

Responsible for the deliverables of the Java and LWUIT Developer's Library team and actively involved in creating and updating the API guides for the Java and LWUIT APIs supported by the platform. Also assisted the team in peer and usability reviews. Tools and standards used include OASIS DITA 1.2, Arbortext Editor 5.3, Alfresco, SDL Xopus, Git, JIRA, Microsoft SharePoint 2010, SDL Live Content Architect, Snagit 11, Adobe Captivate, Camtasia Studio and Microsoft Visio 2013.

Espoo, Southern Finland, Fi

The Symbian platform is a comprehensive open-source software platform for Symbian-based devices. The platform is used by device manufactures to build devices, and by third-party developers to create after-market applications for installation onto devices.Was involved in planning, creating, updating and managing the contents of Symbian Developer Library. Also assisted peers in reviewing and validating technical content for english grammar and usability. Adopted DITA standards and tools for authoring and publishing documentation content. Used the DITA Open Toolkit to publish DITA content in multiple output formats and multiple DITA authoring tools, such as Oxygen XML Editor, XMetaL and Arbortext.

Gb

The Symbian platform is a comprehensive open-source software platform for Symbian-based devices. The platform is used by device manufactures to build devices, and by third-party developers to create after-market applications for installation onto devices.Was involved in planning, creating, updating and managing the contents of Symbian Developer Library. Also assisted peers in reviewing and validating technical content for English grammar and usability.

Bengaluru, Karnataka, In

Talisma Customer Relationship Management (CRM) is a sophisticated desktop solution enabling sales, marketing, and customer service organizations to efficiently track and store critical customer information. Through a configurable, process-oriented workflow, Users can better execute key functional tasks to ensure customer loyalty. By leveraging Talisma CRM companies can deliver consistently exceptional experiences throughout the customer lifecycle.Plan, prepare, update and guide in the preparation of the following documents:1. Online Help. 2. Installation Guide, User Guides, and Business Administrator User Guide.3. Checklist to ensure consistency in style, language and look and feel of the documents.

Noida, Uttar Pradesh, In

Plan, prepare, update and guide in the preparation of the following documents for the KANA project:1. Online Help. 2. Installation Guide and User Guides.

Banbury, Oxfordshire, Gb

LORENZO is a complete healthcare suite which automates the business processes of health organizations. LORENZO gives everyone the opportunity to play an active role in the delivery of care. By breaking down barriers to critical information, LORENZO helps healthcare professionals make faster, more accurate decisions.Plan, prepare, update and guide in the preparation of the following documents:1. Online Help.2. Installation Guide, User Manual and System Configuration Guide.3. Checklist to ensure consistency in style, language and look and feel of the documents.

Probam Suite is a comprehensive solution for automating, monitoring and managing business processes. It enables the extended enterprise by supporting processes that link knowledge workers, customers, trading partners, and suppliers. Plan, prepare and update the following documents:1. Installation Guide, User Manual and System Configuration Guide.2. Checklist to ensure consistency in style, language and look and feel of the documents.

Authored the following books as member of the team:1. Enterprise JINI.2. Developing Enterprise JAVA.3. Fundamentals of Jakarta Struts.4. Creating GUIs with JFC Swing.5. Maintaining and Troubleshooting Microsoft ISA Server.6. System Analysis for Software Engineers.7. Advanced Java I.8. Structured Programming.

Bachelor Of Engineering (B.E.), Computer Software Engineering

Higher Secondary Certificate (Hsc), Computer Science

Secondary School Leaving Certificate (Sslc)