John Boyle Email & Phone Number

Knoxville, Tennessee Area

Certified to teach a 2-Day TapRooT® Root Cause Analysis Training-The Essentials course, a 5-Day TapRooT® Advanced Team Leader Course, a 1-Day Equifactor Troubleshooting Training course and a 2-Day Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis Training course.

Atlanta, Ga

Conducted a 2-day quality management system (QMS) audit and a 3-day operations, maintenance and quality audit at conventional power plants.Developed a comprehensive calibration audit checklist to conform to the ISO® 10012 standard (measurement management systems) and the ISO® 17025 standard (competence of testing and calibration laboratories).Updated an existing audit checklist to conform to the ISO® 9001:2015 standard (QMS requirements).Reviewed QMS documentation and submitted improvement recommendations.

Atlanta, Georgia

Developed, deployed, managed, & audited quality management systems (QMS) at over 50 domestic/international power plants. Drove ISO 9001 certification & compliance to promote process/product quality improvement across the GE Power Generation Services (PGS) business. Previously certified as an Exemplar Global Inc. & GE Energy QMS lead auditor as well as an Apollo® & TapRooT® RCA instructor.Trained 250+ power plant personnel as RCA leaders and saved $750,000+ in travel and living (T&L) and tuition costs.Mentored, coached and trained more than 350 power plant personnel as quality auditors and saved $450,000+ in T&L costs.Performed pre-certification training and audits that saved $60,000+ in certifying body fees. Led 15 successful ISO® 9001 certification audits.Conducted over 250+ quality audits. Participated in 2 ISO® 9004 standard (Managing for the sustained success of an organization) audits. Conducted 2 full process audits from headquarters utilizing only on-line meeting software and conference calls.Led a 12-person international team that investigated turbine equipment cleanliness issues and implemented actions to significantly reduce customer revenue loss. Standardized an outage excellence initiative and improved an equipment management of change process that drove down the cost-of-failure and increased customer satisfaction.Led a 9-person international team that conducted an audit at 2 service shops and 5 power plant sites and received a GE Energy president's quality award for excellence in full process audit execution. Developed and published 5 multi-language customer surveys and 2 internal quality surveys. Analyzed survey data and used the results to address critical customer issues across the operations and maintenance (O&M) contract portfolio.Implemented a web-based quality compliance center application and audit tracking tool that was considered a best practice and was leveraged across GE Energy.

Atlanta, Georgia

Managed power plant mobilization from contract signing through the commercial operations date. Acted as the primary liaison between the customer, GE, the primary contractor and equipment vendors to ensure contractual compliance and regulatory requirements were met. Managed initial site mobilization for two $5,000,000+ contracts. Coordinated with FMs to complete all contract deliverables on-time, on-budget and within the specified scope.Created $1,500,000+ mobilization and first year operational budgets and comprehensive mobilization time lines with site FMs. Coordinated with human resources to hire site personnel based on contractual requirements.Coordinated with maintenance managers to ensure that approximately $1,000,000+ in inventory was successfully identified, ordered, inspected and properly stored on-site; developed predictive, preventive, and corrective maintenance guidelines and conducted system/equipment operations and maintenance reviews to provide input for power plant design changes.Coordinated with site operations managers to develop and publish site-specific operations, maintenance, emergency, and administrative procedures and provided training to ensure compliance and mitigate complex task errors.Developed customized classroom equipment training and on-the-job managerial and operator training and qualification programs with facility management based on an analysis of an individual’s existing knowledge, skills, background and experience.

Atlanta, Georgia

Analyzed contracts and acted as a liaison between the customer, GE, contractors and vendors to develop 10+ integrated and optimized equipment training programs that reduced power plant mobilization costs by $500,000+. Analyzed these programs to close known gaps and ensure contractual compliance and ensure regulatory requirements were met.Developed integrated $450,000+ budgets and supporting schedules that ensured on-time, on-budget and in-scope training program completion.Created contract performance manager and support technician training courses; facility manager, operations manager and maintenance manager on-the-job training programs and a new employee orientation program that saved approximately $300,000+ in external contractor development costs.Developed customized managerial and operator on-the-job training and qualification programs based on operations and maintenance contract requirements; environmental, health, and safety regulations; technical specifications and specific power plant equipment configurations.

Syracuse, New York And Houston, Texas

Developed and published a series of 10 Operations and Maintenance (O&M) manuals for conventional cogeneration power plants that that played a critical role in expanding into niche markets and produced $1,100,000+ in contract revenue.A significant contributor to the development of the system descriptions, operations, maintenance, emergency, and administrative procedures required to develop O&M manuals for an oil and gas platform that produced $400,000+ in contract revenue.Supervised the translation of 3 O&M manuals from English into Spanish and 1 O&M manual into Portuguese while ensuring technical accuracy was maintained.Utilized AutoCAD® software to format and simplify existing mechanical balance-of-plant piping and instrumentation diagrams and electrical single line diagrams for inclusion in system descriptions to enhance clarity.Established a 400-square foot technical library and stocked it with critical technical references and engineering standards to ensure contract compliance and the development of accurate and comprehensive power plant O&M manuals.

Orlando, Florida Area

Assistant Manpower Control Officer: Supervised and coordinated 9 staff responsible for the complete administrative processing, scheduling and screening of personnel requirements for over 2,200 students/year.Monitored all students placed on academic, administrative or medical hold to ensure problems were quickly resolved so they could be placed back in the course pipeline.Counseled and motivated students to excel in their military and academic performance.Completely revised and simplified the existing staff qualification program to accommodate a variety of different qualification paths.

Orlando, Florida Area

Senior Instructor: Supervised 12 staff responsible for the academic performance and training of approximately 100 students/week in concurrent 4-week digital/microprocessor courses that covered digital and microprocessor theory and required building and troubleshooting digital circuitry in a laboratory setting.Training Effectiveness Inspector: Supervised and evaluated after-hours study conditions for approximately 2,200 students along with providing individual student assistance.Maintained high academic achievement levels by evaluating student and instructor performance and implementing corrective and preventative actions.Performed instructional material effectiveness reviews. Supervised the revision of the entire curriculum along with the seven examination tracks and homework and quiz question banks; developed and implemented structured course notes and updated student laboratory procedures.

Norfolk, Va

Engineering Department Enlisted Assistant: Reported to the Engineering Officer. Supervised nuclear propulsion operations; preventive, corrective and predictive maintenance; training; and equipment installation, replacement, refurbishment, repair, acceptance testing and troubleshooting.Supported organizational succession planning and identified and mentored departmental personnel in their professional development.Maintained all engineering department training and qualification records and produced all engineering reports.Developed, scheduled and administered a comprehensive training program for 40 personnel including updating the power plant emergency drill program to make drill simulations more realistic.Quality Assurance Supervisor and Inspector: Allocated resources and reviewed equipment procedures to ensure that strict procedural compliance and adherence to technical standards occurred during in port maintenance and repair to ensure operational commitments were met.Supervised many time critical reactor control equipment and instrumentation repairs and developed comprehensive equipment troubleshooting guides that allowed rapid response during casualty situations.

Groton, Ct

Certified as a Master Training Specialist.Perspective Nuclear Engineer Officer Course Coordinator: Taught operations, electrical and reactor theory to over 350 students/year during the 3-month course. A significant contributor to the school achieving the number one program ranking. Maintained and continually improved an engineering examination bank containing over 1,300 questions.Developed a statistics gathering technique used to generate individual student progress reports and integrated summary reports.Developed the curriculum for and was the Lead Instructor for a 5-week Nuclear Propulsion Plant Operations Refresher Course that reviewed the critical knowledge and skills required to reduce the time required to retrain and prepare supervisory personnel returning to the operational fleet.Electronics Technician Maintenance School Course Instructor: Provided advanced training in electronics theory, high-quality soldering and equipment troubleshooting, maintenance and repair techniques to over 150 technicians/year during the 5-week course. Developed nuclear instrumentation and primary plant instrument control equipment troubleshooting problems for students.Departmental Physical Security and Automatic Data Processing Systems Security Assistant: Implemented and maintained the Physical Security Program for 90 Engineering personnel and a 70,000 square foot training facility. Supervised a management control program that performed vulnerability assessments, management control reviews and corrective action implementation.

Master Of Business Administration, Technology Management, 3.87 Grade Point Average

• Accounting for Managerial Decision Making • Applications of Technology Management • E-Business Principles and Practice • Economics.

Bachelor Of Science, Electronics Management, 4.0 Grade Point Average

Activities and Societies: Dean's Academic List• Digital Circuit Applications • Fiscal Aspects of Technical Management • Industrial Safety.

Bachelor Of Arts, Psychology, 3.93 Grade Point Average

Activities and Societies: Academic Achievement With Distinction• Abnormal Psychology • Adult Development • Behavioral Science Statistics •.

Bachelor Of Science, Occupational Education, 4.0 Grade Point Average

Activities and Societies: Dean's Academic List• Assessing Vocational Student Progress • Educational Psychology • Occupational Analysis.

Associate Of Science, General Studies

• Arts • Astronomy • Biology • Chemistry • Computer Science • Economics • English • Ethics • Geography • Geology • History • Literature •.