John Aiello Email & Phone Number

Multi-talented team player professional with the unique blend of analytic, artistic and experience to overcome the challenges of fast paced environments. Thrives on passion of providing the best technical and graphical support maintaining total customer satisfaction. In-depth understanding of business machines, digital color theory, computer hardware and software.Current Position Includes:• Software Solutions Specialist analyzing customer’s document workflow and electronic archival processes providing the right software/hardware solutions to meet their needs. Install, train, troubleshoot and maintain server based software. • Fiery Color Professional providing color solutions, troubleshooting and color theory training insuring precise color output for new Digital Production Press System operators. • Analyzing raw MIB printer data for timely delivery of supplies and service for our Optimized Print Service/Managed Print program. Developed a streamlined 3rd party database and user front end to manage over 530 devices.• Graphic Designer supporting our sales team by demonstrating bizhub/Fiery’s production press capabilities and color qualities. Design and develop company’s printed advertisement design strategies. Service support by troubleshooting customer’s printing issues. Designed company's web site.• Won the “Progress for Excellence” award by utilizing a wide breadth of experience, knowledge, skill and personality winning customer confidence and satisfaction.• Established exceptional documentation by writing a mobile HDBase “front-end user interface” database with customer information allowing for immediate recall of machine’s seven year history at a glance.

Listed skills include Printers, Document Imaging, Managed Print Services, Digital Printing, and 46 others.