Johnathan Ralph Clarence
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Johnathan Ralph Clarence Email & Phone Number

Head of People at CC33 Global Limited
Location: Durban, KwaZulu-Natal, South Africa 15 work roles 2 schools
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Current company
CC33 Global Limited
Role
Head of People
Location
Durban, KwaZulu-Natal, South Africa
Company size
281 employees

Who is Johnathan Ralph Clarence? Overview

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Quick answer

Johnathan Ralph Clarence is listed as Head of People at CC33 Global Limited, a company with 281 employees, based in Durban, KwaZulu-Natal, South Africa. AeroLeads shows a matched LinkedIn profile for Johnathan Ralph Clarence.

Johnathan Ralph Clarence previously worked as Call Centre Agent at Outworx Contact Centre and Junior Campaign Manager at Response Bpo. Johnathan Ralph Clarence holds Criminology, Criminology from An-Chore Light College.

Company email context

Email format at CC33 Global Limited

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CC33 Global Limited

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Profile bio

About Johnathan Ralph Clarence

Johnathan Ralph Clarence is a Head of People at CC33 Global Limited. He possess expertise in customer service, sales management, account management, sales, management and 19 more skills. He is proficient in Isizulu & English.

Listed skills include Customer Service, Sales Management, Account Management, Sales, and 20 others.

Current workplace

Johnathan Ralph Clarence's current company

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CC33 Global Limited
Cc33 Global Limited
Head of People
Durban, KZN, ZA
Website
outworx.co.uk
Employees
281
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Company profile
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15 roles · 14 years

Johnathan Ralph Clarence work experience

A career timeline built from the work history available for this profile.

Junior Campaign Manager

Response Bpo

Durban, KwaZulu-Natal, South Africa

Management: Comprehensive understanding of call center management, including call routing, workforce management, scheduling, and quality assurance. Metrics to track the performance of teams and make data-driven decisions to improve productivity.B2B Sales: Proficient in B2B sales techniques, such as lead generation, account management, and customer.

Mar 2023 - Apr 2023

Energy Expert Team Leader

Synergy Contact Centre

Durban Area, South Africa

Campaign: EDF As a manager of a gas and electricity customer service my team was to provide high-quality customer service, while also meeting business objectives and driving improvements in service delivery.systems used: SAP, AWS etc...

Jan 2022 - Jan 2023

Customer Experience Manager

Synergy Contact Centre

South Africa

Daily Duties- Accountable for executing strategies within Inbound & Outbound Departments, which is designed to maximize the client experience- Manage and monitor customer escalation outcomes and feedback, taking ownership and accountability of client problems- Ensure 3rd party scripting is designed with a client centric approach that makes products easy to.

Jan 2017 - Jan 2023

Call Centre Training Manager

Synergy Contact Centre

Durban

Recently Joined this excellent team. Involved in full on training for new & current employees.

Aug 2015 - Jan 2023

Head Of Training And Development

Synergy Contact Centre

Durban Area, South Africa

Accountable for developing a robust infrastructure of Sales Training for Internal Trainers to aid in the delivery of campaign & clients training content.Sales Training and Effectiveness as I am responsible for developing, designing and delivering sales training, as well as evaluating the effectiveness of training initiatives. My goal is to improve.

2015 - Jan 2023

Call Centre Trainer

Youthere™

South Africa

Creating Training packs for new recruits & existing staff for various different products & campaigns. Maintaining a good relationship between client & Company by adhering to their service level agreements. Driving the sales force on the shop floor whilst creating a fun and energetic working environment for all also maintaining a high performance both in.

May 2014 - Aug 2015

Sales Manager

Coracall
Jan 2013 - Apr 2014

Sales & Service Agent

Cci
2012 - 2013 ~1 yr

Sales & Service Agent

Cci
2012 - 2013 ~1 yr
Team & coworkers

Colleagues at CC33 Global Limited

Other employees you can reach at outworx.co.uk. View company contacts for 281 employees →

SN Samkelisiwe Ntuli Samkelisiwe Ntuli Colleague at Cc33 Global LimitedDurban Metropolitan Area, South Africa View → MB Mercy Bongiwe Msomi Mercy Bongiwe Msomi Colleague at Cc33 Global LimitedDurban, KwaZulu-Natal, South Africa, South Africa View → NS Njabulo Siphesihle Chirwa Njabulo Siphesihle Chirwa Colleague at Cc33 Global LimitedSouth Africa, South Africa View → YK Yamkela Kumalo Yamkela Kumalo Colleague at Cc33 Global LimitedDurban, KwaZulu-Natal, South Africa, South Africa View → MM Morgan Moonsamy Morgan Moonsamy Colleague at Cc33 Global LimitedDurban, KwaZulu-Natal, South Africa, South Africa View → DM Dineo Maths Dineo Maths Colleague at Cc33 Global LimitedDurban, KwaZulu-Natal, South Africa, South Africa View → NP Naseera Pillay Naseera Pillay Colleague at Cc33 Global LimitedDurban, KwaZulu-Natal, South Africa, South Africa View → SM Senzelwumusa Mthembu Senzelwumusa Mthembu Colleague at Cc33 Global LimitedDurban, KwaZulu-Natal, South Africa, South Africa View → NB Nondumiso B. Xulu Nondumiso B. Xulu Colleague at Cc33 Global LimitedKwaZulu-Natal, South Africa, South Africa View → SG Simphiwe Gumede Simphiwe Gumede Colleague at Cc33 Global LimitedDurban, KwaZulu-Natal, South Africa, South Africa View →
2 education records

Johnathan Ralph Clarence education

Criminology, Criminology

An-Chore Light College

Grade 12, Comerce

Brookdale Secondary
FAQ

Frequently asked questions about Johnathan Ralph Clarence

Quick answers generated from the profile data available on this page.

What company does Johnathan Ralph Clarence work for?

Johnathan Ralph Clarence works for CC33 Global Limited.

What is Johnathan Ralph Clarence's role at CC33 Global Limited?

Johnathan Ralph Clarence is listed as Head of People at CC33 Global Limited.

Where is Johnathan Ralph Clarence based?

Johnathan Ralph Clarence is based in Durban, KwaZulu-Natal, South Africa while working with CC33 Global Limited.

What companies has Johnathan Ralph Clarence worked for?

Johnathan Ralph Clarence has worked for Cc33 Global Limited, Outworx Contact Centre, Response Bpo, Synergy Contact Centre, and Youthere™.

Who are Johnathan Ralph Clarence's colleagues at CC33 Global Limited?

Johnathan Ralph Clarence's colleagues at CC33 Global Limited include Samkelisiwe Ntuli, Mercy Bongiwe Msomi, Njabulo Siphesihle Chirwa, Yamkela Kumalo, and Morgan Moonsamy.

How can I contact Johnathan Ralph Clarence?

You can use AeroLeads to view verified contact signals for Johnathan Ralph Clarence at CC33 Global Limited, including work email, phone, and LinkedIn data when available.

What schools did Johnathan Ralph Clarence attend?

Johnathan Ralph Clarence holds Criminology, Criminology from An-Chore Light College.

What skills is Johnathan Ralph Clarence known for?

Johnathan Ralph Clarence is listed with skills including Customer Service, Sales Management, Account Management, Sales, Management, Team Management, Training, and B2B.

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