Johnathan Smith Email & Phone Number

Rockville, Maryland, United States

• Ensures all corporate guidelines were being implemented and followed.• Reduced amount of shrink over 2-year span using defensive retail practices .• Introduced several new varieties of seafood increasing sales, which contributed to growth of department customer base.• Performs inventory of complete department each month to determine inventory holding and value.• Attentions weekly manager meetings and conference calls• Successfully managed budgets and allocated resources to maximize productivity and profitability.• Fostered strong relationships with customers by addressing inquiries promptly and professionally.• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.• Developed creative merchandising displays for improved product visibility and sales growth.• Lead in creating approachable atmosphere where customers could learn about different types of seafood options as well as their preparation methods.• Coordinated with other departments to optimize cross-merchandising opportunities for increased revenue generation.• Proven ability to develop and implement creative solutions to complex problems.• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.• Gained extensive knowledge in data entry, analysis and reporting.• Wrapped, weighed, labeled and priced cuts of seafood.

Gaithersburg, Maryland, United States

• Prepared documents for written Estimates, for insurance company and client• Sends out completed reports to clients and insurance company• Scanning and data entry• Maintains confidentiality and security of client information per client guidelines• Maintains levels of productivity and quality based on department standards• Frame and body restoration of classic and antique automobiles.• Enforced compliance with safety regulations when operating equipment.• Installed and removed body panels, doors and fenders of vehicles to access areas of repair.• Performed structural and non-structural repairs on variety of vehicle models.• Applied effective time management techniques to meet tight deadlines.• Used critical thinking to break down problems, evaluate solutions and make decisions.

Gaithersburg, Maryland, United States

• Maintained Daily reports using Microsoft Excel for parts, supplies, record of completed work.• Work efficiently within team environment to meet client deadlines and service level agreements.• Team leader for six person disassembly and reassembly Team• Ensured all corporate guidelines were being implemented and followed• Composited repair/bonding• Welded and fabricated various body parts on collision involved vehicles• Evaluated OEM manufacturer schematics and service documentation to identify parts to order.• Inspected new parts and areas of repair to verify correctness and quality.• Prepared surfaces for priming, painting and refinishing.• Examined vehicles to determine extent of damage and repairs required.• Followed standard operating procedures to achieve consistent quality of work.• Aligned and balanced vehicle frames using laser alignment systems.• Replaced glass, headlights and other lighting and electrical components.• Continuously updated professional knowledge through attending workshops, trade shows, and certification courses relevant to auto body technician field.• Identified issues, analyzed information and provided solutions to problems.• Applied sealants, caulks and rust preventatives to protect body and paint.• Reassembled and replaced parts to complete body repairs.