Johnathan Smith

Johnathan Smith Email and Phone Number

Experienced Sales Leader | 25+ Years in Strategic Selling, Leadership, and Business Growth | Proven in Driving Results, Exceeding Targets, and Building Strong Client Relationships | Adapting to Dynamic Markets. @ The Ritz-Carlton Yacht Collection
coconut grove, florida, united states
Johnathan Smith's Location
Fort Lauderdale, Florida, United States, United States
Johnathan Smith's Contact Details

Johnathan Smith work email

Johnathan Smith personal email

Johnathan Smith phone numbers

About Johnathan Smith

With 25 years in the sales industry, I bring a wealth of expertise and insight to every opportunity. My extensive experience has allowed me to master key skills in leadership, client relations, and strategic selling. I have built a proven track record of success, cultivating lasting relationships and driving consistent results. My deep understanding of the sales process, coupled with adaptability in ever-changing markets, positions me as a seasoned professional capable of guiding teams and exceeding targets.

Johnathan Smith's Current Company Details
The Ritz-Carlton Yacht Collection

The Ritz-Carlton Yacht Collection

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Experienced Sales Leader | 25+ Years in Strategic Selling, Leadership, and Business Growth | Proven in Driving Results, Exceeding Targets, and Building Strong Client Relationships | Adapting to Dynamic Markets.
coconut grove, florida, united states
Employees:
104
Johnathan Smith Work Experience Details
  • The Ritz-Carlton Yacht Collection
    Personal Travel Professional
    The Ritz-Carlton Yacht Collection Mar 2024 - Present
    Fort Lauderdale, Florida, United States
    • Cultivate enduring relationships through outbound calls, email, and webchat, transforming guests into lifelong advocates of the Ritz-Carlton Yacht Collection.• Facilitate final payments and introduce additional offerings such as The Ritz-Carlton Spa, The Shore Collection, Air, hotels, and exclusive Bonvoy benefits. Exceed weekly/monthly metrics with the goal of increasing yacht sales. • Efficiently process leads, aligning with company Service Level Agreements to ensure every guest's journey is seamless and delightful.• Anticipate and exceed guest expectations, offering a personalized touch at every stage of the reservation process.• Engage in daily team meetings and training sessions to refine your expertise in internal processes, products, and destinations.• Experience luxury cruise industry and all that The Ritz-Carlton offer, provide expert recommendations tailored to each guest’s desires
  • Norwegian Cruise Line Holdings Ltd.
    Senior Personal Cruise Consultant / Captain'S Club Member /Nationally Ranked Top 3% Sales Agent
    Norwegian Cruise Line Holdings Ltd. Apr 2019 - Jul 2023
    Sunrise, Florida
  • Firstat Nursing Services
    Care Transition Manager
    Firstat Nursing Services Nov 2017 - Dec 2018
    Miami/Fort Lauderdale Area
    Firstat Nursing Services is a privately owned full service healthcare provider, who this year is celebrating its 22nd year in business.  The company maintains office locations in West Palm Beach and Ft. Lauderdale, Fl., and has a service area that ranges from Pt. St. Lucie south to North Miami.  Under its Home Healthcare division, Firstat has the ability to care for any patient in a home setting, regardless of clinical condition or complexity of care, by supplying a broad spectrum of healthcare professionals.  The company not only provides Medicare home health services, but also accepts home health patients of virtually every payer source including Commercial and HMO Insurance plans, Managed Care, Workmen’s Compensation, Long Term Care Insurance and Private Pay.  In addition to the Home Health division, Firstat has a comprehensive RN Care Management division, that is one of the leading Care Management programs in Florida.  And lastly, the Facility Staffing division of Firstat, provides supplemental nurse staffing to all of the major Hospitals in South East Florida. All of Firstat’s caregivers and nursing personnel are employees, not independent contractors. Employees are licensed, insured and bonded. They receive comprehensive benefits including a 401K retirement plan, worker's compensation insurance, professional liability insurance, excellent health insurance and other benefits. Firstat’s commitment to quality care and outstanding reputation among area health care professionals, patients and payers, solidify its presence as a preferred regional healthcare provider.
  • Alternative Home Health Care
    Community Liason / Business Development
    Alternative Home Health Care Apr 2014 - Jul 2017
    West Palm Beach, Florida Area
    Alternative Home Health Care is Florida's premier provider of private home care. We proudly serve custodial care in Broward, Miami-Dade and Palm Beach Counties. Alternative Home Health Care enjoys working with a variety of community professionals. We work hard to understand your expectations and to provide solutions to you so that we all can be successful in our client relationships.Consider using Alternative Home Health Care when a loved one:•Loses their spouse of many years. •Stops driving or loses a person who used to drive them places.•Was a well person who lives alone, and has just had an injury or illness which has “set them back”.•Cares for their spouse, and may just need a break.•Expresses anxiety about being alone at night.•Has dizziness or falls.•Has weight loss, and expresses a diminished desire to eat.•Encounters diminished eyesight.•Exhibits a decline in hygiene.•Has confusion or dementia.•Is non-compliant with medications.•Is considering a move.•Has difficulty ambulating.•Is incontinent.•Is depressed.•Is discharged from rehabilitation.•Needs primary caregiver assistance. For more information:Contact Community Relations Representative
  • Carnival Cruise Lines
    Personal Vacation Planner
    Carnival Cruise Lines May 2004 - Jun 2012
    Miramar, Fl
    •“President's Club” and “Century Club” "Diamond" member for multiple months, within consecutive years•Ranked top 10% out of a 600+ sales department•Seven years of proven successful sales track record•Managed client database of approximately 20,000+ past clients and new clients•Maintained current leads through warm calling and created new leads through cold calling; 160+ dials per day•Built and maintained business through referrals by word of mouth, mass emails, personalized emails, sales leads, and marketing campaigns nationwide & Internationally•Networked through various websites and functions such as linkedin•In-person client ship tours and client ship lunches in order to build and maintain relationships•Excellent product knowledge of up to 22 cruise ships-Ship layout, itineraries, port of calls, discount offers, amenities and excursions•Qualified clients on travel packages that best suits their needs.•Consulted clients on future travel plans in order to maintain relationships and guarantee continued business•Managed clients vacation portfolios-collection of payments, billing clients, customer service, verification of cruise documents such as birth certificate, passports, and valid identification•Up-sold vacation packages to higher categories; Sold add-on-trip insurance, excursions, and beverage packages•Prepared full vacation packages-Assisted with flight and hotel arrangements as a closing technique free of charge•Identified specials for multiple cabin reservation such as family reunions, corporate events, wedding parties, and other various group functions•Consistently followed up with clients and referrals•Updated guests on changes that occur within their packages or potential qualified upgrades •High stressed, quota/margin based environment-weekly and monthly reviews•Utilized Siebel database, Mapper, Excel, Outlook and various pricing internet sites for the purpose of flights/hotels
  • 24 Hour Fitness
    General Manager
    24 Hour Fitness Oct 1999 - Nov 2003
    Greater San Diego Area
    •Managed and organized several multi-million dollar health club facility throughout Southern California •Set up offsite major events to increase health club revenue•Ranked in Top 10 in total sales for all clubs California•Trained and developed sales strategies for personal trainers and fitness counselors - new membership sales•Consistent achieved monthly goals revenue up to $ 300,0000•Created customized fitness programs for client based on their specific goals.•Implemented member awareness program to obtain referrals.•Manage sales team, goal settings and marketing strategy.•Developed in club lead generation program.

Johnathan Smith Skills

Sales Management Cold Calling Warm Calling Certified Travel Consultant Lead Qualification Up Selling Crm Airline Reservations Fitness Training Health Club Management Tourism Closing Deals Building Relationships Referral Networking Maintaining Strong Client Relationships Staff Supervision Staff Retention New Business Generation Deal Closure Qualifying Prospects Long Term Customer Relationships Marketing Strategy Customer Service Travel Planning Sales Presentations Cruises Leisure Travel Management Leadership Temporary Placement Leisure Travel Recruitment Advertising Recruiting Hospitality Permanent Placement Marketing Telemarketing Vacation Hotels Interviewing Skills Selling Skills Talent Acquisition Lead Generation Sales Process Sales Team Building Management Healthcare Training Customer Relationship Management

Johnathan Smith Education Details

Frequently Asked Questions about Johnathan Smith

What company does Johnathan Smith work for?

Johnathan Smith works for The Ritz-Carlton Yacht Collection

What is Johnathan Smith's role at the current company?

Johnathan Smith's current role is Experienced Sales Leader | 25+ Years in Strategic Selling, Leadership, and Business Growth | Proven in Driving Results, Exceeding Targets, and Building Strong Client Relationships | Adapting to Dynamic Markets..

What is Johnathan Smith's email address?

Johnathan Smith's email address is sm****@****ail.com

What is Johnathan Smith's direct phone number?

Johnathan Smith's direct phone number is (636) 343*****

What schools did Johnathan Smith attend?

Johnathan Smith attended San Diego Miramar College, Emergency Education Institute.

What skills is Johnathan Smith known for?

Johnathan Smith has skills like Sales Management, Cold Calling, Warm Calling, Certified Travel Consultant, Lead Qualification, Up Selling, Crm, Airline Reservations, Fitness Training, Health Club Management, Tourism, Closing Deals.

Who are Johnathan Smith's colleagues?

Johnathan Smith's colleagues are Jeremy Quezon, Michelle Hill-Aspling, Guillaume Vigouroux, Luiz Filipe Batista Souza, Premanand Badhe, Michelle Adams, Jan Lehtinen.

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