Johnathan Smith Email & Phone Number

Fort Lauderdale, Florida, United States

• Cultivate enduring relationships through outbound calls, email, and webchat, transforming guests into lifelong advocates of the Ritz-Carlton Yacht Collection.• Facilitate final payments and introduce additional offerings such as The Ritz-Carlton Spa, The Shore Collection, Air, hotels, and exclusive Bonvoy benefits. Exceed weekly/monthly metrics with the goal of increasing yacht sales. • Efficiently process leads, aligning with company Service Level Agreements to ensure every guest's journey is seamless and delightful.• Anticipate and exceed guest expectations, offering a personalized touch at every stage of the reservation process.• Engage in daily team meetings and training sessions to refine your expertise in internal processes, products, and destinations.• Experience luxury cruise industry and all that The Ritz-Carlton offer, provide expert recommendations tailored to each guest’s desires

Sunrise, Florida

Miami/Fort Lauderdale Area

Firstat Nursing Services is a privately owned full service healthcare provider, who this year is celebrating its 22nd year in business. The company maintains office locations in West Palm Beach and Ft. Lauderdale, Fl., and has a service area that ranges from Pt. St. Lucie south to North Miami. Under its Home Healthcare division, Firstat has the ability to care for any patient in a home setting, regardless of clinical condition or complexity of care, by supplying a broad spectrum of healthcare professionals. The company not only provides Medicare home health services, but also accepts home health patients of virtually every payer source including Commercial and HMO Insurance plans, Managed Care, Workmen’s Compensation, Long Term Care Insurance and Private Pay. In addition to the Home Health division, Firstat has a comprehensive RN Care Management division, that is one of the leading Care Management programs in Florida. And lastly, the Facility Staffing division of Firstat, provides supplemental nurse staffing to all of the major Hospitals in South East Florida. All of Firstat’s caregivers and nursing personnel are employees, not independent contractors. Employees are licensed, insured and bonded. They receive comprehensive benefits including a 401K retirement plan, worker's compensation insurance, professional liability insurance, excellent health insurance and other benefits. Firstat’s commitment to quality care and outstanding reputation among area health care professionals, patients and payers, solidify its presence as a preferred regional healthcare provider.

West Palm Beach, Florida Area

Alternative Home Health Care is Florida's premier provider of private home care. We proudly serve custodial care in Broward, Miami-Dade and Palm Beach Counties. Alternative Home Health Care enjoys working with a variety of community professionals. We work hard to understand your expectations and to provide solutions to you so that we all can be successful in our client relationships.Consider using Alternative Home Health Care when a loved one:•Loses their spouse of many years. •Stops driving or loses a person who used to drive them places.•Was a well person who lives alone, and has just had an injury or illness which has “set them back”.•Cares for their spouse, and may just need a break.•Expresses anxiety about being alone at night.•Has dizziness or falls.•Has weight loss, and expresses a diminished desire to eat.•Encounters diminished eyesight.•Exhibits a decline in hygiene.•Has confusion or dementia.•Is non-compliant with medications.•Is considering a move.•Has difficulty ambulating.•Is incontinent.•Is depressed.•Is discharged from rehabilitation.•Needs primary caregiver assistance. For more information:Contact Community Relations Representative

Miramar, Fl

•“President's Club” and “Century Club” "Diamond" member for multiple months, within consecutive years•Ranked top 10% out of a 600+ sales department•Seven years of proven successful sales track record•Managed client database of approximately 20,000+ past clients and new clients•Maintained current leads through warm calling and created new leads through cold calling; 160+ dials per day•Built and maintained business through referrals by word of mouth, mass emails, personalized emails, sales leads, and marketing campaigns nationwide & Internationally•Networked through various websites and functions such as linkedin•In-person client ship tours and client ship lunches in order to build and maintain relationships•Excellent product knowledge of up to 22 cruise ships-Ship layout, itineraries, port of calls, discount offers, amenities and excursions•Qualified clients on travel packages that best suits their needs.•Consulted clients on future travel plans in order to maintain relationships and guarantee continued business•Managed clients vacation portfolios-collection of payments, billing clients, customer service, verification of cruise documents such as birth certificate, passports, and valid identification•Up-sold vacation packages to higher categories; Sold add-on-trip insurance, excursions, and beverage packages•Prepared full vacation packages-Assisted with flight and hotel arrangements as a closing technique free of charge•Identified specials for multiple cabin reservation such as family reunions, corporate events, wedding parties, and other various group functions•Consistently followed up with clients and referrals•Updated guests on changes that occur within their packages or potential qualified upgrades •High stressed, quota/margin based environment-weekly and monthly reviews•Utilized Siebel database, Mapper, Excel, Outlook and various pricing internet sites for the purpose of flights/hotels

Greater San Diego Area

•Managed and organized several multi-million dollar health club facility throughout Southern California •Set up offsite major events to increase health club revenue•Ranked in Top 10 in total sales for all clubs California•Trained and developed sales strategies for personal trainers and fitness counselors - new membership sales•Consistent achieved monthly goals revenue up to $ 300,0000•Created customized fitness programs for client based on their specific goals.•Implemented member awareness program to obtain referrals.•Manage sales team, goal settings and marketing strategy.•Developed in club lead generation program.

Education record

Emt Certification, Emergency Medical Technology/Technician (Emt Paramedic)