John Benedict S. Email & Phone Number

San Jose, Ca, Us

Menlo Park, California, United States

• Developed and implemented quality control processes for LLM chatbot (Meta AI) and its txt2img feature (Imagine) since the beginning of the latter's beta testing period.• Directly assisted Imagine's development team by helping implement data extraction methods such as optical character recognition, natural language processing, and text pattern matching for the txt2img model in Python3.• Assisted in training the Imagine model for foreign languages by writing several hundred violating… Show more • Developed and implemented quality control processes for LLM chatbot (Meta AI) and its txt2img feature (Imagine) since the beginning of the latter's beta testing period.• Directly assisted Imagine's development team by helping implement data extraction methods such as optical character recognition, natural language processing, and text pattern matching for the txt2img model in Python3.• Assisted in training the Imagine model for foreign languages by writing several hundred violating prompts in Tagalog, allowing Imagine to detect and block harmful prompts in a language other than English.• Tested Meta AI from the front end through Facebook Messenger, entering harmful prompts and using the /imagine command to generate potentially harmful images and recording bot responses.• Performed quality audits via red teaming to identify potentially harmful content which may violate Meta community guidelines, anticipating key strings that front-end users may attempt to enter, and blacklisting said strings to prevent imagine from ever generating images within the context of those strings.• Recorded and maintained all generated images and prompts within Excel spreadsheets, labeling each prompt/image using annotation tasks such as harm category tags to clarify which guideline is broken (discrimination, vulgar terms, gore/violence, etc.) as well as a Yes/No label which states whether each generated image/prompt harmful or not.• Maintained collaboration with the Imagine development team to ensure the Imagine testing tool does not cause slowdowns during generation or return false positives/negatives so that all projects assigned to the Trust & Safety team are completed on time.• Stayed within close contact with and assisted team members to prevent blocking and progress of each project and assignment more quickly to meet the daily quota, resulting in a 97% completion rate for 40+ assignments involving Meta AI and Imagine for 6 months. Show less

San Francisco Bay Area

• Worked on various text annotation projects to train cutting-edge text-generating large language AI models, such as ChatGPT and Chatsonic, in code development to improve output response quality.• Performed AB testing on a series of code responses produced by a large language model to determine the preferred sufficient response to provide to the user communicating with the chatbot.• Edited and tested Python code which an LLM wrote within Google Colab to fix bugs, improve model response,… Show more • Worked on various text annotation projects to train cutting-edge text-generating large language AI models, such as ChatGPT and Chatsonic, in code development to improve output response quality.• Performed AB testing on a series of code responses produced by a large language model to determine the preferred sufficient response to provide to the user communicating with the chatbot.• Edited and tested Python code which an LLM wrote within Google Colab to fix bugs, improve model response, and create graphs for data visualization using appropriate Python libraries such Pandas and Matplotlib.• Completed a series of five complicated programming projects within 24 hours and satisfied the company deadline to roll out a major Jasper Chat update on time, successfully releasing the new Jasper version.• Ranked a series of code responses produced by an AI model and provided feedback by answering various questions provided on the right-hand side. Show less

Sunnyvale, California, United States

• Debugged eGain applications and software services to solve real-world problems for eGain services such as mail, chat, analytics, call tracking, etc.• Read log files, and modified Java and Python-written application files that caused the bugs via Eclipse, tested new updates within a virtual machine to see if bugs have been resolved.• Developed Java programs to connect to DB on MS SQL that would retrieve user data, edit/delete/modify said data via HTML/JSP forms, and update information… Show more • Debugged eGain applications and software services to solve real-world problems for eGain services such as mail, chat, analytics, call tracking, etc.• Read log files, and modified Java and Python-written application files that caused the bugs via Eclipse, tested new updates within a virtual machine to see if bugs have been resolved.• Developed Java programs to connect to DB on MS SQL that would retrieve user data, edit/delete/modify said data via HTML/JSP forms, and update information on company databases based on changes made.• Rolled out a series of major update patches for the client Norton and successfully convinced the canceling client to stay with the company, resulting in a 3% increase in interested potential partners. Show less

Bachelor Of Science - Bs, Computer Science

Associate Of Science - As, Computer Science

High School Diploma