John Berger Email & Phone Number

Chicago,Il

Chicago, Illinois, United States

Greater Chicago Area

Flooring company providing carpet, resilient, hardwood, tile/stone and laminate for residential and commercial markets.Project Coordinator Provided leadership and direction, ensuring compliance with all company policies and procedures, showroom appearance, and merchandising standards. Created a strong foundation for sales representatives to maximize the sales process and labor productivity through scheduling and operational efficiencies.· Showroom Management – Managed the showroom redesign for the NeoCon 2018 event introducing a new showroom, a new product category, and sustainable, resilient and a new way to embrace a sense of home. Supported sales team in prospecting, quote generation, samples distribution, and tracking customers.· Project Management – Coordinated project workflow across the corporate marketing team, suppliers, contract laborers, and Merchandise Mart. Established rules to execute the sales process, policies, and procedures for showrooms.· System Development –. Developed a system to capture data on new prospects coming into the showroom.· Sampling Tracking – Created a database to track and evaluate monthly sampling costs by sales representatives, reduced sampling costs by 15% in the first year.· Design & Implementation – Designed and implemented a new samples storage management system to reduce turnaround time to clients, resulted in increased sales by 25%.· Managing Assets – Actively manage showrooms to reduce inventory and revenue shrinkage through asset protection programs, strong showroom-level policies, proactive coordination with inventory control in Accounting, monitoring of physical inventory results, and exceptions.· Contract Management – Negotiated with outside vendors to procure preferred pricing, reduce costs of sampling messenger service by 10% and improve reliability to 100%.

Chicago, Il

Kitchen planning, remodeling service, kitchen cabinets, and equipment for the household. Showroom Manager Managed the daily operations of a high-end kitchen and bath showroom, increased sales by 30%+ in 3 years and trained and mentored 5 employees. · Project Management – Managed major showroom renovation, finish selection, layout, and installation.· Implementation – Organize literature and samples to expedite sales process and enhance customer service.· Staff Development – Developed and provided a training program for new hires to streamline and standardize the sales process while providing ‘best in class’ service for customers.

Chicago, Il

A brand marketing organization building first-class kitchens in over 88 countries. Designer Kitchen specialist for premier German cabinet manufacturer and worked 100% in the metric system. · Client Engagement – Supported a client base of Architects, Interior Designers, and Homeowners.· Customer Service – Assisted 3 managers with escalated customer and product support issues.

Chicago

One of the largest building material and distributor of kitchen and bath fixtures.Showroom Manager and DesignerManaged and designed kitchens, baths, and millwork showrooms and oversaw the showroom budget, processed payroll, and managed expenditures.· Process Improvement – Streamlined replacement part distribution to reduce costs by 7% and increased employee retention rates by improving showroom processes and encourage sales team collaboration.· Product Design – Designed an orientation program for new employees; trained and developed 5 new employees.· Sales Growth – Achieved personal sales growth by 10-15% each year, up to $700K annually.· Showroom Design & Sales – Designed and sold 500+ kitchens for private homeowners to corporations.· Accolade – Recognized by management for generating the highest profit margins (40% +) for 3 consecutive years of any designer company-wide.

Chicago, Il

Designer 1994-2000• Grew personal sales by 10-15% each year, up to $700K annually.• Recognized by management for generating highest profit margins (40% +) of any designer company-wide.• Designed and sold over 500 kitchens, for clients ranging from private homeowners to corporation