John Borden Email & Phone Number

United States

Tennessee, United States

Greater Nashville Area, Tn

Responsible for the overall delivery of excellent healthcare to inmates.Key Accomplishments:- Developed team cohesiveness- Developed a common, focused vision for providing healthcare services- Changing the view of how healthcare services are provided to inmates- Developed strategies for improving operational success- Enhancing accountability

Jackson, Tennessee

Union University is a Christian Liberal Arts University affiliated with the Tennessee Baptist Convention. Union has been consistently ranked in U.S. News & World Report’s America’s Best Colleges as one of the top tier universities of the South. As Adjunct Professor have taught courses which include; Quality/Performance Improvement, Leadership, Strategic Planning, Marketing, Healthcare Ethics, and Healthcare Finance.

Jackson, Tennessee Area

Provides customized solutions in the areas of strategic planning; leadership development, operational/financial excellence; employee engagement and job satisfaction; organizational development, workplace excellence, and marketing and business differentiation. This customized approach provides each business an organizational specific roadmap to generate greater consistent success. Guides organizations through the implementation of the strategies and initiatives to help ensure successful execution and accomplishments of goals.

Tennessee, Kentucky, Ohio, And Indiana

Responsible for the leadership and successful operations of acute hospital dialysis programs in Tennessee, Kentucky, Ohio, and Indiana. Collaborated with various stakeholders to successfully orchestrate strategies with Business Development, which created multiple new programs and developed the relationships necessary for the successful establishment of future business partnerships. Led the development of new business proposals by developing Request of Proposals and Financial Proformas and was successful in contract renewals negotiations for the Region. Develop initiatives to enhance customer service and to build and nurture key relationships. Developed strategies to ensure that our hospital clients remained satisfied with the services being provided and to ensure lasting retention and partnerships. Developed strategies and initiatives for leadership and staff development, engagement, excitement, and retention. Established overall financial/operational success of the hospital dialysis programs.

Jackson, Tennessee Area

Provided overall leadership and direction for the organization. STAR Center is a non-profit charitable assistive technology organization that provides programs and services for children and adults with disabilities.Focused on enhancing professionalism and foundational excellence by developing processes for leadership team to develop expertise in driving outcomes, ensuring quality, establishing and maintaining workplace excellence, to grow and develop as a leadership team, and to understand and apply operational and financial tools. Developed a Five Year Strategic Plan based on Seven Pillars for Success.

Greater Memphis Area

HealthSouth Rehabilitation Hospital - North Memphis is a for-profit rehabilitation hospital that provides acute in-patient rehabilitation. Focused on establishing operational excellence and creating a great place to work. Established multi-faceted initiatives to create workplace excellence and to improve employee job satisfaction, which significantly reduced staff turnover. Developed patient satisfaction strategies to improve the hospitalization experience of the patients and their families. Developed growth strategies to improve volume for both inpatient and outpatient services. Worked to establish key relationships important for continued growth.

Jackson, Tennessee Area

West TN Cerebral Palsy Association - A non-profit charitable organization providing programs and services for children and adults with disabilities.As CEO developed and implemented operational and financial tools to improve financial stability and operational success. Developed a Quality/Performance Improvement Program for ensuring service excellence. Established multiple initiatives to ensure workplace excellence and improve employee satisfaction. Developed a comprehensive Leadership Training Program. Established a "can do" culture, where staff realized the importance of believing in themselves and their team.

Jackson, Tennessee Area

Chief Operating Officer of Regional Hospital of Jackson. Developed a QI/PI training program for leadership team. Develop Strategic Plan with key strategic areas to increase patient volume, all of which realized at least a 20% increase in volume. Developed initiatives to improve operational efficiencies. Developed strategies to strengthen physician loyalty and support. Developed strategies to improve utilization management which decreased inpatient ancillary expenses by 13%. Developed an Open Heart Program.

Selmer, Tn

Methodist Healthcare - McNairy Hospital. Developed strategies to improve patient satisfaction, which resulted in a 30% improvement in patient satisfaction scores and won the Methodist's Annual Quality Award. Developed strategies to improve utilization management and overall expense management. Led the planning and oversight of a $7 million construction/renovation project.

Master'S Degree, Health/Health Care Administration/Management

Activities and Societies: American College of Healthcare Executives

Bachelor'S Degree, Registered Nursing/Registered Nurse