John Christopherson Email & Phone Number

Technical Project Manager for the reporting and billing subsystems associated with the On Demand cloud based contact center solution, working with available engineering resources to ensure timely delivery of projects.o Interface with Engineering and Business Owners for project requirements and scopeo Manage and track the tasks and deliverables of individual teamso Work with engineers and management to maintain project schedules and to monitor, influence, and direct progresso Actively partner with cross-functional teams, other project managers, and senior managers to ensure specific requirements are meto Work with external teams and partners coordinating project activities and driving resolution of open issueso Report project progress, status, and risks to project stakeholders

Responsible for all aspects of product development and software quality assurance for the White Pages, Yellow Pages, and First Connect products including database design, architecting the retrieval subsystem to meet performance specifications, client side development, and product maintenance.Project Manager for all White Pages, Yellow Pages, and First Connect projects, working with available engineering resources to ensure timely delivery of projects.Lead engineering team to adhere to TL9000 quality procedures including creation of test plans, test automation scripts, and conducting code review meetings.Managed remote and local development resources, provided guidance and motivation as necessary to ensure that performance objectives were met.

Ms, Information Systems

Bs, Information Systems