We're creating an efficient and effective technology ecosystem that keeps a lean business able to boast the competitive advantage of low overhead. Stability and redundancy are paramount guiding principles for us while we aim to create an environment that helps its users do work rather than babysit updates.

• Responsible for building and managing a team of leads, specialists, and developers for this this fast-growth startup’s first west coast office• Successfully delivered $3.2m across 20 customer implementations • Balancing and staffing team to provide skilled resources to customers on short timelines• Establishing core playbooks, scorecards, and team metrics to drive effective onboarding and KPIs

• Developing configurations and customizations to fit customer requirements and business processes into Salesforce managed packages and Lightning components• Defining architecture to integrate with established system ecosystems and ERPs

• Managing technical deployment from requirements through development, go-live and support• Designing and developing technical customizations for cloud SaaS platform• Delivering efficient solutions for clients within existing infrastructure as well as refactoring customizations to handle new requirements and product updates• Establishing standard delivery methodology and technical project planning• Reviewing code and technical design for peers and junior consultants on large-scale projects• Consulting on API design and implementation for customer-led development• Building up practice by accelerating delivery through code best practices and project templates

• Collaborated with virtual development team of near-shore resources as well as bi-coastal on-site resources• Maintained client relationship and communication for 3-way partnership with software vendor• Oversaw entire project life-cycle from analysis and planning, through design and build, and into testing, implementation, and hyper-care to transition to sustainment team• Facilitated team communication and collaboration through agile practices and daily meetings• Maintained dedicated on-site presence for key stakeholder and subject matter expert input as well as managing remote work schedules for most efficient resource planning and economic logistics• Designed Enablon solution including two applications, four modules, and 75,000+ users• Implemented web-based incident management, job-task analysis, chemical and Safety Data Sheet management tools available on desktop, tablet, and mobile devices• Defined workflows and standard processes across field teams, management, and professionals• Coded custom configurations, notifications, forms, fields, and functions to tailor standard software to specific line of business needs• Built user confidence in solution through directed workshops and integrating feedback throughout testing and demonstration sessions• Integrated company-wide hierarchies, existing monitoring systems, and data warehouses• Wrote application, technical, and integration blueprints to account for all configurations and customizations from out-of-box software

• Installed vanilla SAP Environmental Compliance 3.0 package customized by business processes• Facilitated analysis workshops and individual interviews to define As-Is business processes and inventory key data collection and reporting needs• Designed To-Be business processes within functional requirements of the new system• Led testing cycles to validate designs, conversion data, and system workflows• Interfaced with off-shore testing teams to coordinate technical testing and design documentation• Developed custom conversion and data load macros in Excel VBA to convert custom Excel forms to XML for EC 3.0 XML Workbench upload• Configured dozens of objects from Reports, Interfaces, Conversions, Extensions, and Forms (RICEF)inventories for testing and technical cut-over• Designed custom reports with SAP EC and SQL queries, formatted with XML, XSLT, and XDP• Designed custom input PDF forms with dynamic logic and display features to be used in the field for inspection data collection• Wrote both functional and technical documentation for forms, reports, and data conversion• Planned and executed Knowledge Transfer sessions and material with client IT department

• Building custom templates, macros, and tailored software for Microsoft Office programs • Designing instruction tools, audio and video for interactive, web-based training modules• Developing and consulting on methods to transition to a Microsoft SharePoint environment• Performing all business accounting duties including payroll, corporate taxes, and invoicing • Researching methods, techniques, and new technologies for training and communication

• Successfully led several teams for nearly two years for the client • Served as point of contact liaison between client and research development team• Met multiple deadlines for concurrent projects and incorporating feedback for subsequent project phases• Prepared summaries and visualizations for varied audiences including both clients' internal development teams and stakeholders• Designed innovative custom software solutions to problems which cannot be solved with off-the-shelf products

• Provided Tier 1 and Tier 2 IT support• Worked with all faculty and overseeing classrooms and college computer labs• Served as Board member of Foster College of Business Administration Technology Committee• Assessed needs for current, transitional, and future IT infrastructure and support

• Conducted year long study to test effect of implicit semantic priming• Worked with Dr. Brian Gonsalves to construct lists of semantically linked words and then developed an experiment to study the effect of priming for correlated words• Continued research in lab for Bachelor's thesis

• Computer development initially in C++ programming, drafting-style modeling in Xenon, and animation in 3D Studio Max• Presentation of the environments, to individuals and tour groups, was exhibited in immersive CAVE virtual reality system and smaller-scale VisBox system• Outreach and development progressed to managing a lab of 2 dozen high school students• The project had a dual track with students designing a virtual environment of their high school as well as a virtual reactor design in a modified Unreal Tournament 2003 engine

• Helped run experiments to study the time differently weighted, buoyant objects were caught in hydraulic flows• Prepared buoyant objects - ping pong balls with varying amounts of water inside - and tested containment time• Real-world application was to assess methods to clean pollution and litter from waterflow exiting dams and hydroelectric plants• Acknowledged in publication: http://www.pnas.org/content/108/16/6361.full.pdf+html