John Cyril Santos
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John Cyril Santos Email & Phone Number

Associate - Onsite L2 support engineer at The Depository Trust & Clearing Corporation (DTCC)
Location: Las Piñas, National Capital Region, Philippines 4 work roles
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Current company
The Depository Trust & Clearing Corporation (DTCC)
Role
Associate - Onsite L2 support engineer
Location
Las Piñas, National Capital Region, Philippines
Company size
6938 employees

Who is John Cyril Santos? Overview

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Quick answer

John Cyril Santos is listed as Associate - Onsite L2 support engineer at The Depository Trust & Clearing Corporation (DTCC), a company with 6938 employees, based in Las Piñas, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for John Cyril Santos.

John Cyril Santos previously worked as Infrastructure Services Engineer at The Depository Trust & Clearing Corporation (Dtcc) and Sr. Helpdesk Technician / Incident Manager at Stefanini North America And Apac.

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Email format at The Depository Trust & Clearing Corporation (DTCC)

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The Depository Trust & Clearing Corporation (DTCC)

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About John Cyril Santos

12 years of IT Servicedesk and Local IT experience

Current workplace

John Cyril Santos's current company

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The Depository Trust & Clearing Corporation (DTCC)
The Depository Trust & Clearing Corporation (Dtcc)
Associate - Onsite L2 support engineer
Las Pinas, NCR, PH
Website
dtcc.com
Employees
6938
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4 roles

John Cyril Santos work experience

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Infrastructure Services Engineer

Current
The Depository Trust & Clearing Corporation (Dtcc)

Makati, National Capital Region, Philippines

⦁ Fulfill responsibilities as an onsite Level 2 IT support technician, delivering expert troubleshooting and maintenance services to ensure uninterrupted IT operations.⦁ Act as a backup Level 1 technician, offering remote support and troubleshooting assistance via phone calls⦁ Responsible for the inventory control and end-of-life management of laptops.

Jul 2018 - Present

Sr. Helpdesk Technician / Incident Manager

Stefanini North America And Apac
  • Helpdesk TechnicianJohn Deere - August 2015 - December 2016
  • Provides assistance thru call / chat to resolve issue reported by our end users.
  • Responsible for monitoring all Web and email tickets ensuring that it will be resolved within theagreed SLA.
  • Remotes in to user’s computer to install application and/or check for computer related concerns forfaster resolution.
  • Responsible for monitoring our Emergency line ensuring that all urgent reported cases will… Show more Helpdesk TechnicianJohn Deere - August 2015 - December 2016
  • Responsible for monitoring our Emergency line ensuring that all urgent reported cases will beprocessed within a short period of time.
Aug 2015 - Jun 2018

It Specialist

Philippine Solutions Provider Corp ( Unilever Philippines )

1351 United Nations Avenue Manila, Philippines

  • Provides 1st and 2nd level of support to all employees.
  • Investigate and resolve incident tickets within SLA
  • Handles all off site/ warehouse depot network down reported issues.
  • Coordinates with Global Service team via telephone and e-mail for requests orincident tickets raised that requires assistance to resolve such issues (e.g. softwaredeployment, problem with the main servers, Site Down.
  • Ensuring that all High / Urgent Priority ticket… Show more
  • Ensuring that all High / Urgent Priority ticket raised in our queue shall be properlyaddressed and provided with a resolution.
May 2011 - May 2015
Team & coworkers

Colleagues at The Depository Trust & Clearing Corporation (DTCC)

Other employees you can reach at dtcc.com. View company contacts for 6938 employees →

LG Louis Grandison Louis Grandison Colleague at The Depository Trust & Clearing Corporation (Dtcc) Mount Vernon, New York, United States, United States View → KN Kevin Nhan Kevin Nhan Colleague at The Depository Trust & Clearing Corporation (Dtcc) Richardson, Texas, United States, United States View → MC Michele Clifford Michele Clifford Colleague at The Depository Trust & Clearing Corporation (Dtcc) Staten Island, New York, United States, United States View → DR Demetrius Rowland Demetrius Rowland Colleague at The Depository Trust & Clearing Corporation (Dtcc) Dallas, Texas, United States, United States View → CM Christopher Metzger Christopher Metzger Colleague at The Depository Trust & Clearing Corporation (Dtcc) New York City Metropolitan Area, United States View → SV Suruchi Vikas Pujara Suruchi Vikas Pujara Colleague at The Depository Trust & Clearing Corporation (Dtcc) Princeton, New Jersey, United States, United States View → MV Muthu Vignesh Muthu Vignesh Colleague at The Depository Trust & Clearing Corporation (Dtcc) Greater Chennai Area, India View → DC David Cole David Cole Colleague at The Depository Trust & Clearing Corporation (Dtcc) United States, United States View → MP Mark Paulo Comiso Mark Paulo Comiso Colleague at The Depository Trust & Clearing Corporation (Dtcc) Philippines, Philippines View → RB Robert Barreto-Bajana Robert Barreto-Bajana Colleague at The Depository Trust & Clearing Corporation (Dtcc) Homosassa, Florida, United States, United States View →
FAQ

Frequently asked questions about John Cyril Santos

Quick answers generated from the profile data available on this page.

What company does John Cyril Santos work for?

John Cyril Santos works for The Depository Trust & Clearing Corporation (DTCC).

What is John Cyril Santos's role at The Depository Trust & Clearing Corporation (DTCC)?

John Cyril Santos is listed as Associate - Onsite L2 support engineer at The Depository Trust & Clearing Corporation (DTCC).

Where is John Cyril Santos based?

John Cyril Santos is based in Las Piñas, National Capital Region, Philippines while working with The Depository Trust & Clearing Corporation (DTCC).

What companies has John Cyril Santos worked for?

John Cyril Santos has worked for The Depository Trust & Clearing Corporation (Dtcc), Stefanini North America And Apac, and Philippine Solutions Provider Corp ( Unilever Philippines ).

Who are John Cyril Santos's colleagues at The Depository Trust & Clearing Corporation (DTCC)?

John Cyril Santos's colleagues at The Depository Trust & Clearing Corporation (DTCC) include Louis Grandison, Kevin Nhan, Michele Clifford, Demetrius Rowland, and Christopher Metzger.

How can I contact John Cyril Santos?

You can use AeroLeads to view verified contact signals for John Cyril Santos at The Depository Trust & Clearing Corporation (DTCC), including work email, phone, and LinkedIn data when available.

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