Develops and maintains prototype standards and documentation for all shop and factory types within the Krispy Kreme network, ensuring that all new learnings, technology innovations, and localized needs are captured and plans are adapted as the global design strategy evolves.Manages the Global Design test fit process across a diverse range of international markets; Cultivates strategic alliances with Global Operations & Global Manufacturing to ensure seamless integration of all necessary data including product flow, equipment needs, and guest journey where applicable.Helms the prototype mock-up process; gathers insights and inputs from cross-functional teams across the globe to foster a collaborative and inclusive design approach.Leads the charge in value engineering initiatives, guiding the design process towards optimal efficiency and innovation while being mindful of cost-effectiveness.Collaborates with Global Supply chain to strategically leverage buying power for key items such as hotlights, furniture, and lighting to aid in the continued development of an economically sound global design strategy.Drives continuous improvement by actively implementing feedback garnered from scorecards and one-year reviews of prototypes, ensuring an evolutionary and refined approach to design excellence.

Reviews proposed store designs to ensure compliance with brand design standards across all market and store typesImplements all facets of design for projects including test fits, sign exhibits, renderings, coordination, redlining, and reporting for various projects from start to finishDrives the execution of process for new store openings and remodeling of existing assetsFacilitates meetings involving Real Estate, Construction, Operations, and others throughout all phases of projects to ensure best possible guest and team member experienceResponsible for feedback and direction to all vendor teams, consultants and contractors during the initial design phase in the management of the scope of workSupports the development of the scope of work, project resource requirements, cost estimate & budget, schedule & milestones, while tracking quality controlSupports franchisees in their design efforts including store planning, site planning, test fits, prototype designs and new fixture developmentProvides clear, effective and timely communication of design direction and changes for both company and franchise locations; Identifies exceptions and proposes solutions revolving around the design development processDevelops new store design initiatives including architectural, interior, graphic and merchandising elementsTracks progress of each project during pre-construction against goals, objectives, approved budgets and timelinesProvides vendor partners with a forecast of future remodel and new store development timelines to ensure accurate schedulingSupports internal teams, architects, and suppliers in identifying project risks, developing contingency plans, and implementing action plans to keep projects on trackProvides informal assistance such as technical guidance, and/or training to coworkersDevelops essential data libraries and new processes to improve the design departments efficiency and functionality

Managed design, signage and architectural services for TA’s Construction group; Participated in RFPs to determine corporate preferred firms that are utilized both internally and by franchisees. Coordinated all design matters relating to TA’s brand image while effectively communicating with internal stakeholders across the enterprise, working directly with VPs, SVPs, RVPs, and the CEO.Directed consultants working on development project designs and collaborates with internal business partners for concept approval and schedule adherence; Projects ranged in scope, including remodels and new builds regarding QSRs, FSRs, TravelCenters (including c-stores, showers, restrooms, cafeterias, lounges, etc…), and Truck Service buildings.Utilized outsourced resources to develop and refine site specific project plans and collaborated with the Procurement group to determine vendors and ensure proper order placement.Ensured successful implementation of the company’s development plan to optimize design and value engineer while maintaining brand aesthetic.Developed plans, schedules and overall strategy to accomplish required design activities; Prioritized and adjusted design production plans to meet TA goals.Communicated design plans and standards to FCM’s, franchisees, vendors, and contractors regularly to ensure compliance.Worked closely with Construction on document standards, Scopes of Work and drawing library; collaborated with Legal to develop contract standards.

Managed fixture and store layout processes relating to new and remodel store growth including site assessments, coordination with real estate, new store and reset, refresh and remodel program management and scheduling, schematic through construction documentation and construction administration while honoring budget, schedule and operational requirements. Continually looked for ways to develop and enhance Store Design processes and procedures to the benefit of TWM and vendor partnersSupported the store design process to create store layouts that maintain the company's customer experience and brand expectationsBuilt and maintained relationships with key diverse partners within the company including Store Design, Real Estate, Store Construction, Store Merchandise Planning, Visual Merchandising, Facilities, and Store Operations. Coordinated with Visual Merchandising regarding graphics programs and feature areas as required to support business; approved shop drawings and ensured design intent is met and brand integrity was maintained. Coordinated with Merchandise Planning Team to develop brand and category specific store fixture and merchandise category allocation plans. Managed vendor partners to ensure seamless integration with process flow and store design intent from project inception through store opening in support of Project Management Team to ensure scope, schedules, goals, and guidelines are delivered to Total Wine & More standards.Actively participated in the development of store fixtures, displays, graphic programs and feature areas and ensure that they are implemented into store plans and layouts to support business, ensuring design intent is met and brand integrity is maintained.Prepared and/or managed the development of 2D architectural plan and elevation proposals for internal review.Utilized Smartsheet and Excel to log and track project-related data and develop/maintain timelines

Produced assigned floor plans that meet PETCO’s prototype standards and merchandise category requirements for new, remodel and acquisition stores in accordance with schedule deadlines using AutoCAD. Analyzed layouts for potential problems in store plans and develop recommendations for resolution. Verified scopes and adhere to budget constraints for remodels and small project stores. Created revisions to preliminary plans as necessary to get approval from internal stakeholders and distributed to architects/engineers and internal teams. Prepared and present prototypical store design layouts or concepts to department manager and director in weekly review meetings. Reviewed Construction Documents prepared by Architects to ensure they meet design intent. Coordinated any revisions and / or addenda via Projectmates. Worked directly with Construction Project Managers to understand site specific requirements and limitations. Performed store specific quantifications for fixtures and graphics. Maintained a current, accurate and up-to-date project file for both drawings and all correspondence. Performed store design duties that are complex in nature, to include, sales analysis, specialty fixture design, new and remodel store designs, prototype designs, cost analysis and budgeting and Inventory Management. Attended and actively participated in meetings with store operations, merchandising, marketing, construction and real estate; helping to insure schedule/budgets are met. Used creativity, analytical and project management skills to plan, develop and determine appropriate course of action for all assigned store planning projects. Partnered with appropriate members of the space planning team to ensure a collaborative and consistent approach is taken towards the business strategies and/or imperatives. Assisted the store planning group with making sound business decisions, both strategic and tactical in nature.

Performed site and store surveys to ensure plan accuracy and updated plan and project scope accordinglyDeveloped construction and design development drawing sets for multiple corporate retail projects (for companies the likes of Ralph Lauren, Hanesbrands, Home Depot, HERC Rentals, CVS, Bealls, Belk, Pakar, and Public Storage.) with varying scopes from small scale merchandising resets to full remodels and new buildsProvided retail store planning expertise on a project to project basis dependent upon client needs including but not limited to fixture design, fixture plan development, new concept studies, merchandising analysis, visual merchandising, and ADA complianceFacilitated open lines of communication between the firm, the client and all outside contacts associated with each assigned project; tracked projects to ensure they are within set budget parameters for billable hours and expenses

Employed by Little (Charlotte, NC office) but worked on-site at Hanesbrands corporate offices in Winston-Salem, NC via mutual arrangement between the two companies.Supported the Operational Services Team of the Hanesbrands (HBI) Direct to Consumer (DTC) business unit, under the supervision of the HBI Director of Operational Services. Provided planning and design services needed for the various formats of the HBI DTC store business including Hanesbrands, L’eggs-Hanes-Bali-Playtex, Maidenform, and Champion outlet stores. Worked with Little architects, outside architects (Chute Gerdeman), and HBI Ops Services Project Managers to develop fixture plans for all store projects including new stores, remodels, relocations, and facelifts. Worked with the HBI DTC Merchandising team to fine tune fixture plans.Supported the HBI DTC Merchandising team in developing fixture plans and planograms for ongoing seasonal store re-sets, merchandising tests, new product introductions, and other fixture related projects. Determined quantities of fixtures, hardware, equipment, and VM items necessary to implement plans and provide that information to the HBI Ops Services Purchasing Manager. Worked with the various HBI Brand businesses as needed in the planning, development, and implementation of concept shops for HBI retailer customers – e.g.: Champion shops in Sports Authority stores, Bali and Maidenform shops in Macy’s stores, Champion Shops in college bookstores.Occasionally traveled to assist with the planning and implementation of projects such as store remodels and store set up prior to opening.

Produced reporting of sales floor performance to space and provides recommendations for optimal space allocations by selling departments.Developed unbiased store designs based on space allocation criteria and design intent.Scheduled and leads space analysis discussion with cross-functional team, advising them on appropriate avenues of space allocation decisions.Applied approved scope of work to major reset projects, roll back model plans, and new store projects.Created store specific and model layouts to support reset projects and major corporate initiatives.Created complete and well thought out handoff packages for the production team to effectively execute versions of core layouts.Worked cross-functionally with Engineering to design buildings that provide efficient space for store operations and merchandising requirements.Documented macro space standards as it relates to drawing functionality, format, maintenance, and output.Interpreted all output data which takes into consideration in-stock sales, special order sales, market research, and customer analytics.Calculated and validated space allocation recommendations based on various scopes of work.Performed space analysis of current state and measures the growth potential if space allocations are revised.Generated a cost to benefit analysis to determine if the return on investment meets company threshold.Analyzed post-reset data and validates if the project achieved set expectations.Developed processes for contractor support and forecasts man hours and volume required to achieve project deadlines; manages and coaches contractors on specified tasks through completion of the project.Acted as project lead and Store Planning liaison on major remerchandising initiatives as well as new store/format concept development projects by facilitating open communication and shared knowledge between peers and primary partners within the corporate hierarchy.

Utilized a customized version of AutoCAD to perform production-oriented tasks for the Store Planning department of a major big box retailer.Ensured proper planning standards were strictly adhered to while also aiding in the development of new standards for atypicalmodels and one-off’s.Developed and tested processes and procedures prior to implementing new phases in ongoing projects with evolving scopes of work; trained and mentored other contractors as needed.

Managed design projects ranging from single room makeovers to entire home remodels and new construction for clients with varying personality types, budgetary constraints and individual/group aesthetic needs.Produced space plans and detailed design concepts for client selection and contractor use; utilized PowerPoint for presentations.Negotiated contracts and promoted open communication with builders, architects, and other trades people to keep accurate information, facilitate proper coordination, and ensure timely project completion.Managed a plethora of contractors on various projects that were on concurrent timelines while ensuring prompt delivery of projected goals.Performed bookkeeping tasks as they relate to a small business environment; held open credit lines with multiple vendors and managed payroll for contract help.

Transitioned a custom window treatment boutique from Lowell to their new Pineville location which entailed modifying trends for a new demographic, the addition of new merchandise lines as well as updating of old lines, and a new POS system.Collaborated with supervisors and co-workers daily to create a fresh design vision for the company’s new location.Selected, received, constructed, tagged, stocked and placed merchandise in a retail setting.Worked closely with customers to determine their design needs utilizing both in stock and custom merchandise.

Created custom high-end residential design concepts utilizing a vast resource library and industry connections all the while expressing strong customer service skills in a fast-paced retail environment.Staged an attractive award-winning 21,500 sq. ft. showroom for visual appeal to aid in maximized sales potential.Assisted the owner in selecting merchandise for the showroom based on analysis of product performance and local trends; shopped the High Point Furniture Market twice a year to keep up with current and new venders and monitor national/international trends.

Evaluated clients’ homes and businesses for space allotment, furniture and fixtures, and art placement with proper notation and research in order to create cohesive design conceptsUtilized CAD to develop residential and commercial layouts while adhering to standards set forth in client meetings and relaying the appropriate space plans to architects for blueprint changes; rendered elevations as necessary for use in construction documents when creating custom furniture and fixture templatesPresented concept layouts to the senior design staff for selection and modification prior to final client presentationPerformed a wide array of office management tasks including sales transactions, billing, filing, merchandise ordering, inventory, and pricing